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HR Director all areas of employee and customer realations

Location:
Waconia, MN
Salary:
$80,000
Posted:
August 03, 2022

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Resume:

Michelle Sweeney

*** **** *** ****** *******, MN. 55387

************@*****.***(612)408-7758

Dedicated and results driven HR Director offering 30+ years in Human Resource results. Is articulate and excels at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. organized planner with strong leadership skills. is Flexible, hardworking, CREATIVE And Fast learning. reliable and skilled at working with a diverse POPULATION. Eager to bring strong SUPERVISORY, administrative AND EMPLOYEE/CUSTOMER RELATION skills to a company in need of top-level support.

Experience

DIRECTOR OF SUPPORT SERVICES/HUMAN RESOURCES – EMERALD CREST BY AUGUSTANA CARE January 2001-Present

Human Resources

Recruitment, onboarding for 4 field locations.

Manage office staff, provide supervision, coaching, training, and disciplinary action for office team and 200 field employees; audit personnel files ensuring records are compliant with policies/regulations and current with continuing ed.

Create and maintain employee handbooks, policies, procedures, forms and retention/bonus programs

Administer employee benefit programs; oversee EEO/AA program; served as the liaison with insurance brokers, third-party administrators, carriers and providers.

Effectively handle all MN Unemployment cases, process Workers Compensation Claims, decreasing the companies MOD; maintain OSHA logs;

Payroll Administrator

Manage bi-weekly payroll process for 200 employees using AOD, CBIZ and M3

Create and implement payroll policies and forms

Management

Conduct staff meetings, management meetings, employee mediations

HIPAA Compliance Officer

OSHA Compliance Officer

Created and implemented new employee training and on boarding programs

Participates in budget review and planning; monitor monthly budgets for compliance

Oversee staffing and scheduling of 200 employees

Misc.

Create internal company job fairs

Participate in marketing events, trade shows and external job fairs

Created and maintains Mentor program

Created and maintain training fairs

HR/STAFFING/PAYROLL COORDINATOR – Excelsior Nursing Home January 1992-January 2000

Entered and prepared payroll for 100 employees

Act as the primary point of contact for employees on payroll and policy questions

Provided administrative support to management and billing department

Maintained client medical records and employee personnel files

All aspects of employee scheduling

Participated in Union negotiations, management meetings and training

Created scheduling and staffing forms/policy’s

Participated in State surveys. With 3 consecutive years deficiency free.

Participated in a deficiency free Federal Survey.

Participated in I9 Audit

EDUCATION

High School Graduate Nashwauk MN.

30 + years of ongoing training, seminars, and management experience

CERTIFICATIONS

Certified Nursing Assistant

Trained Medication Assistant

ICD9 Coding

SKILLS

Computer Programs

Microsoft Office including Word, Excel, PowerPoint, ADP,

Other Skills/Assets

Human Resources, Management, Healthcare, Memory Care, Strategic Planning, Medical Terminology, Customer Service, Process Improvement, Leadership, Problem Solving, Insurance Eligibility, EEO/AA Compliance

PROFESSIONAL REFERENCES

Margaret Landes

HomeCare Resource & Professional Resource Network

Former Vice President

******-******@***.***

651-***-****

Lesley Isaac

HealthPartners

Hospice and Palliative Care Supervisor

***********@*****.***

651-***-****

Mona Deoferio

HomeCare Resource & Professional Resource Network

Marketing and Contract Manager

*********@*****.***

952-***-****

Bill Campbell

William K. Campbell & Associates

Owner & President

***@***-***.***

952-***-****

ADDITIONAL REFERENCES AVAILABLE UPON REQUEST



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