Data Entry /Customer Service/office clerical

Yesenia Dominiche

Pembroke Pines, Florida

****************@*****.***

Objective: Energetic

Receptionist who can provide efficient, organized, and friendly secretarial support. Skilled at managing inventory and supplies, handling phone duties and company correspondence, and appointment scheduling. Specializes at creating a friendly and receptive office environment.

Work Experience

Receptionist/Logistics/Customer Service

Dax International Brokers Medley, FL January 2019 to March 2022

Online Sales Administration Logistics

Customer service.

Data Entry

logistics working with different trucking companies UPS, USPS, FedEx

Preparing paperwork and making sure the packages/pallets are picked up for the day.

Answering multiple lines and transferring calls to the appropriate person or department.

Claims Processor

Seaboard Marine (Port of Miami) Miami, FL April 2011 to August 2018

Processing maritime claims for the adjusters

handling incident and assigning surveyor

answering daily emails, handling customer phone calls, making sure all trucking companies are up to date with their certificates of insurance

General office.

Data entry

Import/Export Coordinator

OEC Miami Freight Doral, FL September 2006 to December 2010

Import/Export

Customer Service

Plan and coordinate business transactions involving importing from or exporting goods to foreign countries

Scheduling shipments through freight carriers or via ocean freight or air freight depending on the item's destination.

Skills

Billing (7years)

Bilingual English/Spanish

Microsoft Excel

Microsoft Word

AS400

SAP

Data Entry

Receptionist (10 years)

Typing

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