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Customer Service Office Manager

Location:
Phoenix, AZ
Posted:
August 03, 2022

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Resume:

JOANN SAINTYL

**** ** **** ******, **** Lauderdale, FL 33311

adrzj4@r.postjobfree.com 954-***-****

OBJECTIVE Multiple-dimensional hand on business professional with over 15 years’ experience in social services, customer service, and management environments. SKILLS &

ABILITIES

Qualifications include excellent management abilities, strong communication skills, administrative experience, and comprehensive knowledge of social-service regulations. Work well under pressure in multi-task management environments. Able to work well in self-managed and team-based environments. My experience is in Word, Excel, Outlook, and Power Point. Tasks organize and maintain case files and conducting of legal research.

EXPERIENCE OFFICE MANAGER ENTERPRISE CUTTING EDGE FORT LAUDERDAL, FL

2013-2020

• Organizing meetings and managing databases

• Booking transport and accommodations

• Organizing company events or conferences

• Ordering stationery and furniture

• Dealing with correspondence, complaints, and queries

• Preparing correspondence, presentations, and reports

• Handle employee paperwork and files

• Helps with the hiring process

• Manage onboarding schedules for new hires

• Create systems for tracking work hours

• Implement company policies and procedures

• Making sure in compliance with government control, labor laws, and employee satisfaction performance reports

• Manage payroll for employees

• Creating and managing office budgets, place purchase orders, and bookkeeping actives.

• Complete other administrative task to keep the office running efficiently PHARMACY TECHNICIAN GUARDIAN PHARMACY POMAPANO

BEACH, FL

2011-2013

• Assist Pharmacists with filing routine prescription orders for unit dose and prepackaged pharmaceutical dispenses medications and preparing labels.

• Prepare I.V. mixtures and operated automated systems.

• Maintain strong knowledge of hospital polices, long-term care, government regulations

• Assist with quality improvement initiatives, inventory and ordering of pharmaceuticals

• Ability to work in a detail-oriented manner

• Extensive knowledge of pharmacological terminology

• Great attention to detail and carefulness

• Exceptional organizational and interpersonal skills

• Outstanding customer service orientation

• Adapt at verifying the prescription and setting the price based on insurance information

• Expert in mathematical calculations

PAGE 2

• Proven ability to follow written instructions and specific directions

• Working knowledge of the procedures and standards used in labeling and dispensing medication

• Conversant with identifying and analyzing problems and finding solutions

• Profound ability to multitask in a fast-paced environment

• Strong ability to work in a team environment

• Hands on experience in using syringes and managing other compounding activities

• Flexibility in managing schedules.

HUMAN RESOURCE GAMING REVENUE AUDITOR

SEMINOLE/HARD ROCK CASINO HOLLYWOOD, FL

2003-2007

• Excellent computer skills, including Word and Excel in Microsoft Windows environment.

• Effective oral and written communication

• General knowledge of various employment laws and practices

• Experience in administration of benefits, employee payroll, and other HR program/training

• Excellent interpersonal skills. Responsible for Accounts Payable and Receivable

• Skills in database management and record keeping

• Able to exhibit a high level of confidentiality

• Excellent organizational skills

• Able to identify and resolve problems in a timely manner OFFICE MANAGER/SENIOR PARALEGAL ATTORNEY SHARON

HENDERSON, ESQ. JACKSON, MS

1998-2003

• Preparing and formatting memoranda, correspondence, and other legal credentials

• Drafting independently standard routine pleadings, correspondence, and other documents

• Filing pleadings vial legal messenger and electronically with courts

• Maintaining superior public relations with business associates and clients

• Scheduling appointments, meetings, depositions, and other meets for an attorney

• Assisting in scheduling appointments, meetings, depositions, and other meets for attorney

• Assisting in scheduling of seminars, industry dinners or luncheons, and other functions as requested

• Working closely with paralegals for maintaining structural and comprehensive file indexes and case files

• Proofreading legal documents as required

• Providing support to the Legal Team in a high volume, time sensitive atmosphere.

• Provide service updates; client status updates; follow-up on outstanding documents and or services; coordinate with tile contracts to complete outstanding task such as recordings; missing documents

• Draft and generate pleadings such as Witness and Exhibits List; Notice of Filings; Complaints; Motions; Notice of Hearings; Affidavits; Defaults; Notice of Actions; and Notice of Publications

• Assist with check down of closed; active and hold files including forwarding invoices of fees and costs

• Manage and organize production of documents; identify privileged documents PAGE 3

• Generate reports and follow-up on identified outstanding tasks

• Perform other duties and responsibilities as needed EDUCATION EVEREST UNIVERSITY, POMPANO BEACH, FL GRADUATION 05/2013 CERTIFICATION IN PHARMACY TECHNICIAN

KAPLAN UNIVERSITY, (POMPANO BEACH, FL 01/2011

40 Credit hours completed in Criminal Law/Paralegal Studies CANTERBURY UNVERSITY, MEMPHIS, TN GRADUATION 05/1999 DOCTOR OF PHILOSPHY/HUMAN RESOURCE MANAGEMENT

REFERENCES LATISHA POLLARD, SENIOR LITIGATION PARALEGAL 954-***-****; adrzj4@r.postjobfree.com

ALBERLEAN POLLARD, ASSISTANT CITY COORDINATOR

954-***-****, adrzj4@r.postjobfree.com

MOLLY, ASSOCIATE

305-***-****



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