Technology Specialist Information Officer
Resume:
LANEE CURRY
***** **** **** *****, ***** Mills, MD 20634
Cell: 240-***-****, Home: 240-***-****, Email: ********@*******.***
PROFESSIONAL HIGHLIGHTS
●Composed Standard Work Package instruction for NAVAIR NDD ITPR process. Developed As Is/To Be process flows for specific threshold amounts. Developed electronic survey, newsletter, lessons learn/best practice template, SIPOC diagram.
●Assisted 508 Compliance Admin and Approval Authority for System Lifecycle Management application deployment at DHS
●Acted Branch Chief in the absence of supervisor at the US Department of State (DOS).
●Leaded Independent Verification Validation Test Facility (IVV), voting board member Stage Gate Review and Enterprise Configuration Management for ST Division Leaded KM, compose weekly newsletter, ITIL and Agile initiatives DOS
●Leaded Projects Scope, Schedule, Cost and Performance for IT Investments and Service Transition DOS, USA, USCG
●Gained knowledge of applied methodologies: Lean Six Sigma, CMMI, RAD, SDLC (Models: waterfall, Agile, Spiral), DoDAF Views and DOD Laws: National Defense Authorization Act (NDAA), Clinger Cohen Ac at USA, USCG, USA, DOS, DHS through on job experience and formal training.
●PrepareUS Army requisitions, request for proposal, contracts, IT Investments, utilize Economic Viability tool.
●Developed databases: Global Data Dictionary Repository for Production Meta Data, Freedom of Information Act agency database, Report database, several other Property Management tables, compose Report Policy at the USCG, USN
EDUCATION
National Graduate School of Quality Management (NGS) — Falmouth, MA 02540. Degree: M.S. Degree, June 2005 — Academic: GPA: 3.75/4.0 Major: Quality Systems Management — Lean Six Sigma Master of Business Projects (MBP), Quality Systems Management Major: More than 24 semester hours course study: Six Sigma, project management, charter agreement, problem statement, business case, Malcolm Baldridge Guideline National Quality Award criterion, purpose, mission, vision, milestones, conducted surveys, sample population, focus groups, progress reviews, quantitative and qualitative results, return on investment, affinity diagram, interrelationship, fishbone SIPOC, customer requirement matrix, strength, and weakness opportunities diagrams.
Southern Illinois University (SIU) — Carbondale, IL 62901. Degree: B.S. Degree: December 2002 — Academic: GPA: 3.14/4.0 Major: Organizational Training and Development/Workforce Education and Development — HR Training & Education More than 24 semester hours course study: learning theory, instructional design practices, educational evaluation, instructional product development, and computer in education and Organizational Workforce Education and Development HR
Commonwealth College/Bryant & Stratton College — Norfolk, VA 23510. Degree: A.A.S. Degree, June 1990 — Academic: GPA: 3.17/4.0 Major: Computer Information Process — Computer Programming & Logic More than 24 semester hour’s course study: microcomputer information process, COBOL simulation, Lotus 1-2-3, DBase IV, Program and Logic, System Analysis and Design.
EMPLOYMENT HISTORY
12-25-2016 to 6/6/2020 (Retired), Department of Homeland Security, Immigration & Customs Enforcement (ICE), Solution Delivery Division, Quality Assurance, 801 I Street NW, Washington DC 20536. Acting Supervisor: Padma Venkatakrishnan, 703-***-****, Position: Information Technology Specialist, GS-2210-14, $135,447, 40 hours per week.
Served as a Quality Assurance Manager for software development stage gates reviews and approvals. Acted as the first line approval authority for 100 systems deployment schedules. Provided Information Technology Program/Project Managers guidance on policies, procedures and laws for IT Investments and Governance. Managed communication among cross functional groups, stakeholders, and Subject Matter Experts (SMEs) to ensure system readiness condition for deployment. Coordinate with various SMEs to receive status of compliance to the system development life cycle, agile sprints timeboxed iteration, documentation not received, scope changes, schedule changes, system performance issues and input from IVV smoke test and interoperability testing. Composed each week a template for each stage gate reviews and approvals among cross functional groups, stakeholders, and SMEs to receive an email approval vote from one person on each cross functional group in order to move forward with deployment releases. Managed projects documentation deliverables in SharePoint Electronic Library Management System such as: Project Fact Sheet, Project Tailoring Plan (PTP), Notice of Intent to Release (NIR), Project Planning Review (PPR), System Definition Review (SDR), Preliminary Design Review (PDR), Critical Design Review (CDR), Integration Readiness Review (IRR), Production Readiness Review (PRR), Operational Readiness Review (ORR), Post Implementation Review (PIR), Disposition dependent on release type. Ensured testing required documents are uploaded such as Development Test Analysis Report (DTAR prior title DTPR) and Version Description Document (VDD).
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Ensured process improvement of documentations are streamlined for Agile inclusion and consolidated. Served as Alternate 508 Compliance Administrator, validated and approved assertion questions of the 508, Product Compliance Determination Form (CDF), and follow-up on 508 Remediation Plan. Gathered information from ITPM teams concerning cloud platform chosen from Microsoft Azure for cloud computing platform (cloud services are compute, analytic, storage and networking); or AWS is evolving cloud computing platform (provides a mix of infrastructure as a service (laaS), platform as a service (PaaS), and package software as a service (SaaS). Explained to ITPMs teams the logic behind the upload of code, scripts, SQL scripts and artifacts using GitHub repository, JIRA, and Nexus. Provided instructions on GitHub logistical issue on adding people outside the organization to the GitHub repository so they can access the artifacts or scripts. Ensured GitHub tags are required in case the artifacts need to be regenerated. However, they can be deleted by any developer with GitHub Repository Administrator access, this access is managed by the development team. JIRA is not use for code, scripts, SQL scripts or artifacts. JIRA is used for Agile stories and team collaboration. Nexus has Read Access for all authenticated users. Teams can upload the project Artifacts but once an Artifact is uploaded with a version it cannot be modified or deleted, like in GitHub.
From 5-19-2014 to 12-23-2016, Department of State, Consular Affair, Consular Systems & Technology/Service Transition/Quality Management Branch (CA\CST\\ST\QM), 600 19th NW, H Street, Washington DC 20036. Acting Lead: Eunice Hill 301-***-**** Position: Information Technology Specialist, GS 2210-13, $104, 447 40 hours per week.
Served as Assistant Lead for Process Improvement, Government Technical Monitor Lead/Contract Officer and Represented as the Knowledge Management (KM) Lead, ITIL framework using Agile methodology, and Independent Verification and Validation Test (IV&V), Stage Gate Review (SGR) Board Lead and Enterprise Configuration Management Board (ECB) Lead and voting member on both boards. Acted as Branch Chief in the absence of supervisor. Provided managerial oversight to the Quality Management Branch. Attended senior level meetings, address issues for corrective actions, address inquiries, managed daily operations and staff. Applied knowledge of methodologies such as: Lean Six Sigma, CMMI, RAD, SDLC (Models: waterfall, Spiral, Agile framework) for each stage gate review releases for PIR, PDR, CDR, TRR, and DRR. Managed and Leaded multiple projects with three contract teams for different initiatives. Created several projects initiation charters, project charters, project plans and identify risk, impact, and mitigation plans for each project. Monitored daily performance activities and schedule milestones, ensured new activates are within scope not exceed threshold cost. Reported progress using a quad chart and/or presentation brief on IT Service Transition related items. Conducted preliminary analysis for incident resolution for Help Desk Escalation process, identify functionality for new Sandbox navigation to allow new build outs for changes in the development environment, establish and track Lessons Learn in the Continuous Service Improvement Registry. Composed project initiation charters, level of efforts, baselines, strategies, stakeholder interview questions, requirements, current and target flowcharts. Conducted and managed Audit Team ensured findings are represented within three divisions: Service Desk, PMO Risk, CSI Registry. Managed new IT initiatives for 5 service areas in ITIL Agile for: (Service Strategy, Service Design, Service Transition, Service Operation, Continuous Service Improvement) for Service Lifecycle.
From 6-17-2012 to 5-18-2014, Space & Naval Warfare Systems Center, Atlantic, Project Management Acquisition Policy, P.O. Box 190022, NC, 29419, Supervisor: Cliff Costa 843-***-****, Position: Admin Specialist, NO-0343-13, $98,000, 40 hrs per wk.
Coordinated with OSD and management to address IT Investment issues for systems certifications. Managed COTs/GOTs software application renewals notification to the field units echelon levels, identified impact if application is removed from network. Composed new applications SOPs. Managed reviews of Enterprise Business Process Reengineering (BPR) documentation. Ensured compliance to the Defense Business Systems Management Committee, the National Defense Authorization Act 2012, and Clinger Cohen Act.
Managed the daily support of three authoritative database sources such as DITPR-DON (System Repository), DADMS (Application Repository), NAV-IDAS (IT Investment Tool). In addition, supported the Program Management Directorate high level requirements for the agency design Instruction Matrix reporting of work input and output products within PM processes, and contract Mods. Reported monthly project progression in a quad chart. Trained on the Navy Enterprise Resource Planning (ERP) tool.
From 10/24/2010 to 6-15-2012, U.S. Army Headquarters, Deputy Chief of Staff, G-1, 300 Army Pentagon, Washington DC 20310, Supervisor: Frank Camarillo 571-***-****, Position: Information Technology Specialist, GS-2210-13, $94,469, 40 hours per week.
Served as a Domain Administrator for U.S. Army Portfolio Management Solution (APMS), which consist of eleven Portfolios, 250 systems for the Technology Business Architecture Integration (TBAI) Directorate, Chief Technical Officer, Governance Branch; Human Resource Management, Business Mission Area. Managed the US Army wide portfolio for IT Investments for Acquisition category (ACAT) programs systems certifications. Identified order of precedence for the types of certifications, decertification, recertification, annual reviews and closeout for the upcoming year certification schedules and notified system owners of discrepancies. Reviewed the Business Process Reengineering (BPR) form for modernization requests. Ensured modernization requests are analyzed against existing systems to compare functionality, capability, and obtain the required new data elements for enterprise service bus (ESB) feeds to reduce the development of duplicated systems prior to approval of the new modernization.
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Validated BPR business gaps are addressed within RICE, Joint Capabilities Integration. Determined root causes for request related to lack of Doctrine, Organization, Training, Materiel, Leadership and Education, Personnel, and Facilities (DOTMLPF). Created presentations to convey measurable program effectiveness and negotiating enhancements in accordance with policies and procedures to meet the business goals. Ensured in compliance to DoD laws, Army regulations, such as the National Defense Authorization Act (NDAA), Clinger Cohen Act (CCA), Business Enterprise and Architecture (BEA), DoD Architecture Framework (DoDAF), Privacy Impact Assessment (PIA), etc. Advised stakeholders on IT governance, portfolio management, system requirements, laws, regulations and policies by composing data calls with suspense dates to Functional Managers. Ensured the interpretation of laws, regulations, and polices are applied to appropriations correctly for fiscal year to seven years outward. Advised Project Managers of law violations, provide corrective measures or coordination with agency legal. Identified risk\impact to services.
From 02/01/2009 to 10/22/2010, Army Human Resources Command, OCIO, 200 Stovall St, Alexandria, VA 22332 Salary: $79,864.00, Supervisor: LTC Steven Iooss 571-***-****, CGI Desk 703-***-****, CGI Main 703-***-****, Position: System Analyst, GS-2210-12, $84,855 40 hours per week.
Served and advised as a technical subject matter expert for IT Services Management (ITSM) to the Chief Information Officer. Ensured Enterprise Business Transformation prospective projects are sound and align the delivery of IT services to support business objectives. Applied knowledge of Lean Six Sigma, CMMI, RAD, waterfall model, DoDAF. Conducted and managed a rough order of magnitude (ROM) to estimate project's level of effort and total cost of ownership (TCO) to assist system owners to determine the direct and indirect costs of a products or systems. Conducted Market Research and publicized request for proposals (RFP) through the PEO EIS, Enterprise Content Collaboration and Messaging (EC2M) portal to get to the Computer Hardware, Enterprise Software and Solutions (CHESS). Inputted project specifics for vendor RFPs and check for responses in CHESS, print proposals and forward them to the contracting officer. Analyzed engineer concepts, methods, system design precedents within the business process and operations to develop requirements and specifications in accordance to the system development life cycle (SDLC) to manage cost/schedule/performance. Ensured scope, constraints, impact, level of effort and cost identified. Provided expert technical advice, guidance, and recommendations to DoD directives and Army regulations to management for information technology (IT) and asset management issues. Conducted feasibility studies, trade-off analysis, and preliminary investigations, to identify potential improvements in IT key business functions. Validated and ensured strategic goals for enterprise transformation is meeting state-of-art technology, compatibility, supportability to optimize functionality prior to completing a statement of need (SoN). Reviewed SoN and coordinated meetings to gather additional business requirements among stakeholders. Analyzed system design tools and methods for best delivery solution such as ESB or DTS for data interface. Composed memorandums of agreements for data usage, storage, transmission, and to ensure PII information is not shared. Advised and provided guidance on information security standards to ensure data confidentiality, integrity and availability. Managed SDLC statement of needs and conducted feasibility reports. Applied and advised on methodologies for improvement and control such as Lean Six Sigma and Capability Maturity Model Integration for projects initiatives. Validated enterprise architecture compliance to DoDAF views for dependencies between operational and capability management and system view (SV-9) authorize technologies are considered for IT solutions; and validated existence of Certificates of Networthiness for applications on network. Coordinated and facilitated meetings with internal and external stakeholders to communicate, acquire, clarify, or exchange information to complete assignments. Review contracts from cradle to grave phases. Directed change management to minimize the possibility of negative impact; manage work priorities by negotiated delivery dates. Ensured quotes, funding codes, project benefit factors, cost estimates, gap analysis, risk mitigation for IT solution are in business case.
From: 06/07/2006 to 1/30/2009, USAF, ACC Communications Group, Building 25, 37 Elm St, Hampton, VA 23665 Supervisor: Randy Martin 757-***-****, Position: IT Specialist Intern, GS-2210-7/11, $65,000, 40 hours per week.
Trained within five branch flights: Software Management and Development, Command and Control Network, Communications Security, Software Testing, Plans and Operations, and the Integrated Network Operations Security Center-East (INOSC-East).
Reviewed and monitored ACC bases INOSC-East network, created two flow charts of the communication process between client server, MS Management Server, NetIQ AppManager, data repository/NetCOP. Monitored threshold alerts performance of servers.
Trained in INFOCON levels, ISO, Cobra and radio head frequency channel. Conducted testing, evaluation of tactical situation displays screens using Tactical Data Link software, interoperability. Operated the Air Force and Joint Command Control Communications and Intelligence systems test tools, monitored systems. Conducted post-test analyses to identify interoperability problems in accordance to Military compliance standards, and performed data link simulation, working with script scenarios, and messages with software counterparts. Evaluated and reported on critical outages on ACC bases. Served as a liaison for ACC Major Command Coordination Center, coordinated, evaluated, and reported on outages impact. Composed Items of Interest to the Commanding Officer each morning on outages and corrective resolutions. Monitored and collected enterprise systems metrics from Remedy tickets, Hub and Situational Report to identify equipment failure, severity of impact to operations, final resolution. Managed COMSEC SIPRNet incident reports. Answered telephone hotline for 94 field units’ discrepancies calls for electronic keys.
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EMPLOYMENT HISTORY (Continued)
From: 11/6/1999 to 6/09/2006, U.S. Coast Guard, National Pollution Funds Center (NPFC), 1000 Wilson Blvd, Suite 600, Arlington, VA 22203, Supervisor: George Cognet 202-***-****/6762, Position: IT Specialist, GS-2210-7/9/11/13, 40 hours per week
Served as a technical subject matter expert advisor to the Chief, Information Technology on information management matters. Managed agency related projects to meet mission readiness. Directed, managed, integrated all aspects of Information Mission Area.
Created and build several databases with graphical user interfaces, front end MS Access and backend Oracle such as: the Global Data Dictionary a production system repository of meta data; the Freedom of Information Act database, property management database; and as the Oracle Discoverer Report Manager, created custom reports by manipulating Oracle hierarchy tables and grant access privileges. Composed agency report policy, developed a report database. Responsibilities included developing search engine, data structures, data modeling, data warehousing, data integrity, ensuring access security, backup COOP instructions, transaction processing, and configuration management. Conducted feasibility studies, trade-off analysis, preliminary analysis, provided feedback on problematic trends for CCB requested analysis, prepared monthly helpdesk incidents reports. Ensured enterprise architecture, integration of systems components is sustainable to meet software/hardware specifications, participated in acceptance testing. Trained formal in: PL/SQL, Lean Six Sigma/Project Management Level I, II, III MS Degree, IBM Rational RequisitPro. Informal training Oracle Discoverer, Clear Quest, naming convention, regression testing, System Analyst, CCB assisted Chair. Managed and composed system requirements using RequisitPro Requirement Tool, ClearQuest for traceability matrix for CCB requirement changes, develop requirement concept of operation documents. Consulted stakeholders for automated solutions request.
From: 2/7/1993 to 11/05/1999, U.S. Navy, Commander in Chief, U.S. Atlantic Fleet, 1564 Mitcher Ave, Suite 250, Norfolk VA 23551-2487. Supervisor: John Walsh/Randy Howes, 757-***-****, Position: Executive Secretary, GS-0318-06, 40 hrs. per wk.
Supervised Clerical support activities for the Director of Ordnance Logistics, assigned work tasks, approve leave, and provided counseling. Reviewed correspondence for proper format, grammatical errors, action required due dates and created a correspondence flow chart. Managed telephone Hotline request for AIT ammunition bar-coding issues. Assisted with the preparation of technical documentation for explosive ordnance disposal products and classified materials. Provided administrative functions training, travel, fiscal year budget, clearance documentation, supplies, IT support, MTF messages, and timecards. Assisted with preparing the fiscal year budget plans, travel obligations, quarterly expenditures, created financial and other tracking systems. Prepared procurement, purchase orders, and contracts are in accordance with the Federal Acquisition Regulations and GSA Standards. Managed procurement pickup, removal of excess property and signature authority for equipment service maintenance. On the job KM of Acquisition Life Cycle, acquisition planned, contracting/product acceptance.
From: 3/24/1991 to 2/5/1993, U.S. Navy, DFAS Center Norfolk VA 23551. Supervisor: Stephanie Moore, Position: Voucher Examiner (OA), 757-***-**** GS-0540-05, 40 hrs. per wk. Processed accounts payable for billing invoices and utilities billing statements of the Navy Commissary for DFAS. Reviewed vendors invoices for products/services and address cost/pricing, and other terms and conditions for incoming billing statements for payments.
From: 11/05/1990 to 3/22/1991, U.S. Navy, Commissary, Norfolk VA 23554. Supervisor: Ms. Griffin, Position: Sale Store Checker, GS-0201-03, 30 hrs. per wk. Managed cash register, reconcile cash, checks, coupons. Provided Customer services, new purchases, complaints, general assistance.
From: 8/24/1978 to 6/15/1982, Mount Holly Center, Convalescent Home. Mt Holly NJ 08060 Supervisor: Howard Baton, 609-***-****, Position: Dietary Aid/CNA, 30 hrs. per wk. Prepared written meal charts. Provided food service preparation and service based on meal charts to patients in bedroom and dining facility. Trained in CAN functions to assist with patient care.
TRAINING
Government Funded Training
05/04/2021, Notary Public of the State of Maryland Commission
05/03/2021, National Health & Safety Association CPR Certified
04/06/2020, Scrum Alliance, Certification Agile ScrumMaster
04/06/2017, Scrum Alliance, Certification Agile ScrumMaster
05/01/2015, Foreign Service Institute (FSI), Certification Contract Officer Rep (COR) Level II and III (FAC-COR)
01/29/2015, Foreign Service Institute (FSI), Certification Contract Officer Rep (COR) Level I (PA296)
02/14/2014, DAWIA, Certification Level I and II Program Management
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TRAINING (Continued)
08/22/2013, DAWIA, Certification Level Information Technology
04/23/2010, ITILv3: Achieving Foundation Certificate, Learning Tree, 24 hrs
04/09/2010, Development of User Requirements, Learning Tree 315, 32 hrs
10/16/2009, Share Point Designer Level I and II, New Horizon, Tyson Corner 8 hrs
05/01/2009, Introduction Business Analysis, Defining Successful Projects 32 hrs
02/11/2009, Mastering Project Requirement, Management Concept 24 hrs
07/21/2008, Certificate Computer Security Info Assurance, 40 hrs
06/17/2008, Keesler, AFB, Communications Officer Training, Expeditionary Force, 208 hrs
01/12/2007, Air War College, Maxwell AFB, Info Warfare Application 40 hrs
07/14/2006, USAF Visual Basic.NET.ASP 80 hrs
12/04/2003, USCG, National Interagency Incident Management System 32 hrs
12/11/2003, USCG, Leadership-Management School Certificate 40 hrs
10/06/2003, Learning Tree, DC, Certified in Oracle 9i: Intro 40 hrs
08/11/2003, IBM/Rational, Mastering Requirements-Use Cases 40 hrs
05/08/2002, USCG, MS Project (Basics) 16 hrs
12/16/2002, USDA, Intro to System Analysis and Design 35 hrs
Strayer University
03/21/2006, Strayer University, SQL PL Oracle 10i
09/19/2003, Strayer University, Computer Program Design
03/06/2003, Strayer University, Relational Database Management
Northern Virginia Community College
08/07/2003, NOVA Community College, Operating System. Software Utilities 06/06/2003, NOVA Community College, MS Office Applications
Christopher Newport University Microeconomics
06/15/1995, CNU Economics 201G
REFERENCES
Name
Employer
Title
Phone
Bill Edwards
Deepblue
SPAWAR Retire Navy Officer
*******.*******@**************.***
Padma Venkatakrishnan
Dept of Justice
QA IVV Manager DHS
*****.***@*****.***
LTC Steven Iooss
Director
HR Command USA
Edward Conway
DHS, ICE
IT Property DHS
******.*.******@***.***.***
Christine Farid
DHS, ICE
Teleconference VTC DHS
*********.*.*****@**********.***.***.***
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