Sales Associate Customer Service
Resume:
Susan D McLaughlin
Bothell, WA *****
*********************@***********.***
Authorized to work in the US for any employer
Work Experience
Cashier/Production Worker
Value Village - Marysville, WA
July 2018 to August 2019
Cashier, go backs, fitting room, tag items, sort items, help guide customers and answer questions
• Opened and closed store
• Greeted every guests
• Assisted guests as needed
• Helped customers find what they are looking for
• Operated cash register[s]
• Stocked merchandise
Customer Service/Sales Associate
Dollar Tree - Marysville, WA
August 2017 to April 2018
Rang up customer sales, stocked shelves, guided customers to the right area, maintain clean and neat appearance of store.
Cashier
Dollar Tree - Marysville, WA
August 2017 to April 2018
Ring up sales, keep a clean and neat lobby, stock point of purchase areas Customer Service Associate
Specialty's Cafe' & Bakery - Seattle, WA
May 2010 to November 2011
Took customer order's, delivered food to the tables, espresso and coffee maker, kept lobby area clean and neat.
Receptionist/Office Assistant
Windermere Real Estate - Seattle, WA
February 1994 to September 1998
Greeted customers, sorted office mail, answered phones for 75 agents, made flyers, verified listings and open houses, sent and received faxes, all around office duties. Filled in at other offices when needed and available.
Receptionist
Windermere Real Estate - Seattle, WA
October 1994 to August 1998
Answer phone for 49 agents, sort mail, fax, make flyers, verify mls listings Sales Associate
JCPenney - Pasadena, CA
May 1988 to August 1989
Commision sales
Sr.customer service rep
Bank of America - Pasadena, CA
May 1988 to August 1989
Answer approximately 350-400 calls. a day, send replacemen cards, give all account information, initiate dispute forms, add/ remove card holder names
• Performed data entry for customer information
• Managed client records
• Provided policy and service information
• Assisted customers with a warm and professional attitude
• Answered general questions
• Answered calls from clients
• Resolved customer information and complaints
Sales Associate
J.C Penney - Pasadena, CA
March 1988 to May 1989
Assisted customers with there items and sales also helped Brides with wedding dress and items Education
Associates in Arts in Fashion Merchandising
Art Institute of Seattle - Seattle, WA
September 1985 to June 1987
Skills
• Customer Service
• Call Center
• Front Desk
• Greet
Groups
Volunteer Seeds of Grace foodbank
February 2016 to Present
Help distribute and sort food for the weekly food bank, help clients with direction and programs available for help.
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