Office Manager/Sales

JP Jennifer Palmer

Aiken, SC ***** 803-***-**** ***********@*****.***

PROFESSIONAL

SUMMARY

Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic.

Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.

SKILLS Patient Registration

Time Management

Electronic Health Records

Systems

Office Supplies and Inventory

Billing Processes

Reception Management

Team Supervision

Effective Multitasking

Payroll Oversight

WORK HISTORY MEDICAL OFFICE MANAGER 02/2013 to 07/2017 The Weight Shop Aiken, SC

Communicated effectively with staff members, physicians and patients, employing active listening and interpersonal skills. Provided proper scheduling of patients, ensuring timely and effective allocation of resources and calendars.

Assessed processes and procedures, complying with OSHA and HIPAA regulations.

Created and managed electronic patient records, encompassing data entry and administrative functions related to insurance, billing and accounts receivable.

CNA 08/2009 to 02/2013

Daybreak Adult Care Aiken, SC

Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.

Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.

Checked patient vitals such as temperature, blood pressure and blood sugar levels.

Assisted with feeding and monitored intake to help patients achieve nutritional objectives.

AUDITOR 08/2008 to 07/2009

Steinmart Aiken, SC

Planned and executed audit phases and data input into Type software for analysis.

Gathered and analyzed financial data to determine improvement efforts. Developed and enforced audit policies and administrative and technical functions.

Prepared working papers, reports and supporting documentation for audit findings.

Maintained integrity of general ledger and chart of accounts. Tracked funds, prepared deposits and reconciled accounts. SALESPERSON 12/2004 to 04/2008

Parham Auto Sales North Augusta, SC

Worked to build relationships with customers and built potential for additional sales.

Displayed merchandise by arranging in appealing ways to boost sales. Logged reports, expenses, receipts and sales documents into digital database.

RECEPTIONIST 07/2002 to 11/2004

Kennametal IPG Augusta, GA

Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.

Kept reception area clean and neat to give visitors positive first impression. Confirmed appointments, communicated with clients and updated client records.

Answered central telephone system and directed calls accordingly. Responded to inquiries from callers seeking information. EDUCATION GED

Midland Valley High School, Graniteville, SC

Health Sciences

Aiken Technical College, Graniteville, SC

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