Customer Service Bank Teller

TAMMY COMBS

**** * ****** ****** *****, MO ***** · 417-***-****

*******@*****.***

I am a friendly, loyal, and dedicated individual who has an ambition to succeed in any given environment. Although, I have extensive experience in the banking industry, I love to learn and I am always up for a challenge. I get along well with others and I also work efficiently on my own. I am seeking a position where I can develop and excel while giving my best to an employer.

AMERICA’S CREDIT UNION-

MARCH 2020 TO PRESENT

PERFORM ALL TELLER DUTIES

DECEMBER 2014 – MARCH 2020

BANK TELLER, great southern bank

Responsible for handling all banking transactions while maintaining accurate records

Ensure answering all customer questions and guiding customers through basic issues with the understanding of financial statements and bank procedures

Answering phone and directing them to the correct department and if possible, I answer the questions myself

MAY 2011 – DECEMBER 2014

BUSINESS ONLINE BANKING, great southern bank

Maintained a position of trust and responsibility by keeping all customer business confidential

Answered phone in a timely manner- actively listen to, troubleshoot, and resolve customer problems and concerns

Was responsible for escalating customer issues to the appropriate bank department. Could be required to execute transactions, after verifying the customer, when possible and sell special promotions

OCTOBER 1995- DECEMBER 2010

BANK TELLER, COMMERCE BANK

Performed all teller duties- I have also worked in the cash vault and the proof department and many other areas of banking

Was responsible for handling all banking transactions while maintaining accurate records

Ensured all customer questions and guided them through basic issues with the understanding on financial statements and bank procedures

SEPTEMBER 1991- OCTOBER 1995

OFFICE RECEPTIONIST, MARTIN ELECTRIC

Welcomed visitors by greeting them, in person or on the telephone; answering or referring inquiries

Directed visitors by maintaining employee and department directories; gave instructions

Maintained telecommunication system by following manufacturer’s instructions for house phone and console operation

Maintained continuity among work teams by documenting and communicating actions, irregularities, and continuing needs

EDUCATION

HIGH SCHOOL DIPLMOA, glendale high school, springfiled, mo

SKILLS

Customer Service (i.e., multi- line phone)

Banking (i.e., cash handling, book keeping, accounting)

Proficient in Microsoft (i.e., Access, Excel, Work, and Outlook)

Computer literate (i.e., ten key, typing, java script)

Administrative support (i.e., insurance, general office, reception work)

Contact this candidate