Field Investigator Recovery Specialist
Resume:
Jim McKee
Carneys Point, NJ *****
**********@*****.***
Skip tracing, collection and repossession professional with 37+ years of experience is seeking a new adventure! I am fully trained in every aspect of the collection/recovery industry from field work to upper management, with experience that has led to the development of excellent communication and conflict resolution skills. I am driven and self-motivated and I am looking forward to being a strong team player in your productive work force.
Work Experience
Client Liaison/Skip Tracer
International Recovery Systems - Kennett Square, PA April 2017 to Present
Responsibilities: Location of individuals and/or collateral. Facilitates the sharing of information between clients and field staff. Developing and maintaining relationships with direct assigning clients. General Manager/Skip Tracer/Recovery Agent
Outlaw Towing & Transport - Fairless Hills, PA
March 2012 to April 2017
Responsibilities: Location of individuals and/or collateral. Dispatched fleet. Hired, trained, and oversaw the activities of all field staff. Also responsible for inventory control, keeping up to date on all compliance issues and developing procedures to address any business need changes. Facilitated the sharing of information between clients and field staff. Involved in invoicing, payment processing and handling customer complaints. Collecting past due balances from clients. I was also instrumental in soliciting new clients as well as maintaining existing clients, which involved reviewing and negotiating contracts. I conducted field investigations on an as needed basis. Manager/Skip Tracer/Field Investigator
Atlantic Adjustment Co - Philadelphia, PA
July 1996 to March 2012
Responsibilities: Location of individuals and/or collateral. Dispatched fleet. Hired, trained, and oversaw the activities of all field staff. Responsible for inventory control, as well as facilitating information between clients and field staff. I conducted field investigations on an as needed basis. Collected from past due clients.
Skip Tracer/Field Investigator
Atlantic Adjustment Co - Philadelphia, PA
July 1994 to July 1996
Responsibilities: Location of individuals and/or collateral, running field investigations when needed, and facilitating information between clients and field staff. Skip Tracer/Collector
Anderson, Walker & Associates - Austin, TX
January 1991 to July 1994
Skip Tracer/Collector
Atlantic Adjustment Company - Philadelphia, PA
April 1985 to December 1991
Skip Tracer/Collector
Hayt, Hayt & Landau - Philadelphia, PA
January 1984 to April 1985
Education
Investigative Journalism
TEMPLE UNIVERSITY - Philadelphia, PA
Skills
• Working knowledge of the Fair Debt Collection Practices Act, The Gramm-Leach-Bliley Act and the Consumer Financial Protection Bureau
• Experienced in recovery industry systems Recovery Database Network, Digital Recognition Network
& Clearplan as well as asset recovery portals IBEAM, RecoveryConnect, WOMBAT & Irepo.
• Skilled in the use of information resource databases such as LexisNexis, Melissa.com & Thomson Reuters' CLEAR as well as open source, interviewing, social engineering & social media research.
• Excellent time management and multitasking abilities.
• Proven personnel management and conflict management skills. Certifications and Licenses
Certified Asset Recovery Specialist (CARS)
CARS and CARS Continuing Education certification training programs cover all necessary regulations and information surrounding the self-help repossession process. The continuing education program retests and recertifies annually.
Additional Information
References available upon request.
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