Product Tester Corporate Trainer
Resume:
Margo Mills
Instructor • Trainer • Writer
I adapt to new work environments quickly and have 15+ years of teaching experience for business individuals and extensive manual writing expertise.
St. Paul, MN 55104
**********@*****.***
EXPERIENCE
Community Education, 5 Twin Cities Locations — Software Applications Instructor
2016 - CURRENT
Teaching courses on Excel, Word, and PowerPoint both in-person and online. Providing post-class support and creating additional curricula to ensure my students are learning the most accurate information.
University of Minnesota, St. Paul Campus — Instructor
2020 CONTRACT POSITION
Quickly learned and taught a new web-based software program - Tririga - to 1,700 employees becoming an expert on their new platform while teaching multiple classes daily.
Benchmark Computer Learning, Eden Prairie, MN — Software Applications Instructor
2013 - 2016
Instructor trainer rating of 8.8 out of 9.0 scale exceeding the company goals. Developed and created custom course manuals for enterprise-level external customers. Consistently mastered new software and certifications.
Beltmann Group, Roseville, MN — Corporate Trainer
2011-2013
Trained all new and existing employees on company procedures and software. Authored user manuals and procedures for the company.
ADDITIONAL EXPERIENCE
Business Instructor + IT Specialist
2006-2011
Taught at Minnesota School of Business + Minneapolis Business College
EDUCATION
BA in Communication BA in Psychology
Minneapolis, MN — North Central University
SUMMARY
I lead with a creative, energetic, and engaging teaching style.
I love being part of a team and contributing to something bigger than myself. Working with others feeds my soul.
I have my sense of humor and unflappability packed and ready to go.
SKILLS
MOUS Certified Software Instructor (Microsoft Office User Specialist)
Expert in Adobe Creative Suite
Expert in all versions of Windows and Microsoft programs
Expert in online teaching platforms (thanks 2020!)
Proficient in ACT, FrontPage, GroupWise, Netscape Navigator
AWARDS
Published in Exploring Microsoft, Prentice Hall Information Technology
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