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Customer Service Matric

Location:
Cape Town, Western Cape, South Africa
Posted:
August 02, 2022

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Resume:

P ROFESSIONAL P ROFILE

adrzaw@r.postjobfree.com

I am a hardworking lady, who always carries out tasks given to the best of my abilities. I am always ready to learn and guarantee satisfactory results. I always strive to be an asset and give my all.

C.T/ Centurion

P ERSONAL DETAILS

South African

740-***-**** 081

Single

One Dependent

Code 08 Drivers License

Availability: 1 months’ notice

EDUCATION P ROFESSIONAL EXPERIENCE

MATRIC

Masiphatisane Senior Secondary

1994

N.DIP IN LOCAL GOVERNMENT

CPUT

1998

F I N A N C I A L A D V I S O R

Old Mutual, October 2016 - Current

o Providing financial advice after doing a full financial analysis report, which includes scrutinizing bank statements, payslips etc o Advising clients on shortfalls and how to bridge gaps regarding retirement annuities, savings, investments, life cover, disability and severe illness cover and funeral cover.

o Referral of clients needing debt consolidation, home and car insurance and loan approval.

o Compliance with FICA documents as well as PPI AND TCF as required by financial regulations.

o Capturing all information on laptop or paper applications accurately and timeously.

o Maintaining a relationship with clients and performing regular follow- ups.

o Attending and completing all relevant workshops. o Keeping track of all personal business through the process of submission, management approval, approval of releasers, cases being issued, and initial payment being made by clients.

o Keeping record of all sales.

o Impeccable track of odometer readings and recording thereof for petrol allowance.

S E N I OR C U S T OMER R E P R E S E N T A T I V E Bidvest, 2008 - 2016

o Signing up both local and international customers o Costing

o Issuing invoices

o Making reservations

o Welcoming customers

o Stock control

o Deliveries

o Collections

o Dealing with VIP

S K I L L S

T E C H N I C A L

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Microsoft Outlook

Microsoft Windows

S K I L L S

P R O F E S S I O N A L

• Report Writing

• Decision Making

• Planning

• Organisational Skills

• Customer Service

• Responsibility

• Results Driven

• Team Orientated

• Flexible

• Pro-active

PORTIAREWU

o Loading vouchers

o Telephone queries

o Rates quotations

o Compiling report on monthly basis

o Booking vehicles for clients.

Reason for leaving:

Couldn’t work shifts due to being a single mother

C U S T OMER S E R V I C E

Woolworths Head Office, 2004- 2008

o Incoming and outbound calls

o Calling customers regarding their accounts in arrears o Selling products and promotions

Reason for leaving:

Contract Ended

_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ REFERENCES

MOGAMMED SALIE

SUPERVISOR

Old Mutual

065-***-****

HEIDE DREYER

TEAM LEADER

Bidvest Car and Van Rental

079-***-****

MZIMKHULU HOBONGWANA

City of Cape Town

072-***-****

021-***-****



Contact this candidate