Jeremy Ewing

**** **** ****** *****, ********* **9

Birmingham, Alabama 35205

adrzae@r.postjobfree.com

205-***-****

I developed customer service and supervisory skills in the early years of my retail career, as a department supervisor at Barnes & Noble. I was in real estate for nearly 20 years, further developing my interpersonal skills and gaining insight into property management. I currently manage several rental properties of my own. I have highly developed, self-taught computer skills and have done website programming on the side for several years. I am highly self-disciplined and have a lot of experience working from home and under my own supervision. I had major neck surgery in October, 2021. Floor & Decor was able to hold my position for four months, but I was not cleared for work at that time. I spent much of this time doing freelance web design and making DoorDash deliveries. I have since fully recovered and am cleared to return to work full time.

Work Experience

Assistant Department Manager

Floor & Decor -Birmingham, AL

April, 2021 to October 2021

• Responsible for inventory control, stocking, and maintenance of the wood flooring department of the store.

• Trained new employees.

• Created new displays for incoming and clearance products, balanced with assisting customers.

Editor (Work from home position)

A Closer Look - Atlanta, GA

April 2020 to January 2021

• Editing written mystery shopper reports.

• Follow up with shoppers and clients to obtain more information for reports.

• Kept supervisor up to date with the status of shops and kept processes moving smoothly.

Realtor

RealtySouth, Louis Josof Realty, Red Realty, Century 21 - Birmingham, AL

May 2004 to February 2020

• Furthered customer service skills learned from previous jobs and learned to work under my own supervision.

• Gained insight into contracts, legal paperwork, and mortgages.

• Acquired new clients by regularly following up with generated leads and acquiring my own leads.

• Resolved client concerns in a timely manner to maintain high satisfaction ratings.

• Established positive flow of communication between agents, clients, attorneys and all personnel involved in closing transactions.

• Reviewed and executed confidential documents, contracts and disclosures.

• Gained extensive property management experience. I currently manage several of my own rental houses.

Administrative Assistant to Surgical Dept. Heads

LaGrange Memorial Hospital - LaGrange, GA

2002 to 2004

• Worked with two heads of surgery, creating their weekly activity calendars.

• Scheduled surgeries.

• Entered surgical reports into a computerized database.

• Filing, paperwork, and data entry.

Abstractor

Johnson, Caldwell & McCoy - Lanett, AL

1999 to 2002

• Researched real estate title deeds and mortgages to prepare files for the closing attorney.

• Learned attention to detail while tracing each property's history.

• Mastered several computerized programs used by law offices and courthouses for property research.

General Merchandiser

Mitchell Grocery - Lanett, AL

1999 to 2002

• Responsible for ordering, checking in, and stocking health & beauty products and general merchandise for several independent grocery stores.

• Responsible for returning out of date merchandise and recalled products.

• Created visually appealing merchandise displays.

• Kept shelves fully stocked and clean, with product rotated and front faced.

Bookseller & Department Supervisor

Barnes & Noble - Hoover, AL

1995 to 1999

• Gained extensive customer service experience, working with the public in person and on the phone.

• Department supervisor over 3-5 employees, and 1/4 of the store, for the last 3 years of the job.

• Responsible for ordering/returning stock as needed for my department.

• Delegated tasks to my employees, keeping my department running smoothly.

• Cross trained in receiving and Starbucks/Barnes & Noble Cafe. Responsible for training my employees.

Education

General studies

Jefferson State Community College - Birmingham, AL

August 1995 to January 1997

Advanced Academic Diploma, Graduating with honors

Pinson Valley High School - Pinson, AL

August 1992 to May 1995

Skills

I have extensive customer service and relations experience and excellent communication skills. I am a meticulous speller and excel in writing and grammar. I am very detail oriented and self-disciplined and have experience working in remote and unsupervised positions. I am proficient in compiling statistics and creating spreadsheets. I have extensive experience and self taught knowledge of countless computer programs, with detailed knowledge of Microsoft Office. I have website development experience and have done work in this field on the side.

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