Insurance Sales Producer
Resume:
Hope Amadi Virginia Beach, VA ***** • ****************@*****.***
(757) 300 - 4550 • http://www.linkedin.com/in/hopenamadi Accomplished professional with progressive experience in managing product portfolio with a keen focus on increasing territory sales and optimizing revenue streams.
Entrepreneurial-minded individual with proven success in devising and deploying effective sales and marketing plans as well as effective strategies to enhance organizational business productivity.
Skilled in establishing, maintaining, and strengthening robust relationships with customers along with proficiency in identifying new business opportunities by planning and conducting market trends analysis.
Excel at leading and training teams of cross-functional staff to meet sales quotas and exceed assigned territory goals. Adept at establishing territory strategy to improve market penetration and drive brand awareness.
Well-versed in building and managing relationships at all appropriate levels of accounts and proven background in developing and managing product portfolio.
Areas of Expertise
Product Management
Strategic Sales Planning
Market Trends Analysis
Revenue Optimization
Turnaround & High-growth Strategies
Customer Service & Satisfaction
New Business Development
Branding & Promotion
Relationship Building
Contract Negotiation
P&L Management
Team Leadership
Career Experience
American Income Life Insurance Company Inc. - AO, US 2021 to Present Insurance Producer
Administer day-to-day job tasks, such as managing journals, monitoring A/P and A/R, and resolving billing and coding issues for the physician group. Spearhead all facets of key accounts management, including processing submissions, developing policies, monitoring cancellations, ensuring reinstatement of canceled policies, and processing endorsements by utilizing computer and manual systems such as Applied TAM. Support key clients, and families by delivering exceptional service.
• Catered to union and association members requests and resolved queries in a timely manner while acting as a key point of escalation for 15+ clients.
• Presented and clearly explained insurance policy options to clients based on their needs, goals and any existing coverage, sharing product knowledge and making personal recommendations virtually.
• Prepared necessary paperwork to process insurance sales including applications, payments, corrections and cancellations.
• Generated high volume of referrals, establishing new customer accounts and updating database with customer and sales information.
• Identified prospective customers using lead generating methods and performing an average of 50 calls per day.
• Followed up with potential clients regarding online information request.
• Attend meetings and development programs to learn about new products and services. AFP Furniture Production-Julius Berger Nigeria PLC 2015 to 2019 Executive Sales Representative & Product Consultant Provided exceptional level of sales and after-sales service to each client for increasing business growth. Led and trained newly hired 5 sales team to meet and exceed company-defined goals and objectives. Worked closely with sales manager in negotiating contracts with clients and established strategies needed for the success of high valued projects, maintaining accurate records, and reviewing quotations. Performed clerical duties such as managing reports, conducting site visits to build relationships with general contractors and builders on site, analyze home or office space layout and recommend furniture, responding to all telephone queries, filing, and taking minutes of brief.
• Earned positive lasting impacts for the company by participating in various trade exhibitions, conferences, and meetings to represent company and present products and services to a range of high audience profile which led to an increase in new prospects and high foot traffic to the showroom.
Hope Amadi
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• Promoted customer satisfaction and retention rate by 110% via developing growth strategies and establishing cordial relationships with dedicated network of repeat customers that helped to increase revenue.
• Maintained a customer satisfaction rate while increasing sales by 95% and providing exceptional client service.
• Generated and converted 80% of leads to actual sales within a low sales volume environment with a keen focus on achieving assigned sales quotas and optimizing revenue streams.
• Ensured compliance with organizational safety guidelines while ensuring cleanliness across the showroom.
• Identified the progress of product orders in line with customer requirements, feedback, market trends and use cases into well- defined optimized features while collaborating with technical, on-site installers and architectural team.
• Leveraged CRM tool to navigate customers’ business requirements and track sales performance.
• Demonstrated ability to maintain composure and work efficiently in a fast-paced environment while preserving strict confidentiality.
National Youth Service Corps (NYSC), FCT, Nigeria/ National Assembly Service Commission, FCT, Abuja (NASS) 2013 to 2014 Assistant to the Director of Internal Audit
Managed cash flow and profitability of the company as well as increased revenue performance reporting for clients by organizing monthly reports for budget meetings; worked directly with the Director of Internal Audit. Ensured accuracy and processing of transactions by verifying supplies of an invoice. Facilitated key officials of the state by creating charts, tables, graphs, and other presentation materials.
• Ensured financial transparency by identifying and resolving irregularities in rent-related financial transactions.
• Reconciled financial records, completed contract closeouts, and expedited prompt payments while collaborating with contractors and accounting professionals.
• Managed a team of four cross-functional professionals to accomplish targeted business objectives while focusing on ensuring compliance with office policies.
Igbinedion University Okada, Edo State, Nigeria 2011 to 2012 Deputy Welfare Officer
Delivered effective support to department on welfare matters and ensured continuous case management. Identified and tracked new areas of opportunity, highlighted best practices, and developed strong relationships with key clients while serving as a key point of contact for assigned accounts.
• Catered to mental health and behavioral issues while responding quickly to crisis situations when issues arose.
• Developed trust and rapport with students, engaging students in departmental activities and positive behaviors, optimizing performance.
Education
Bachelor of Business Administration and Management – 2013 Igbinedion University Okada, Edo State, Nigeria Professional Training & Certifications
Salesforce Administration Training
Salesforce Certified Administrator (SCA) - Salesforce.com (2022) Producer (Health, Life and Annuities) - Common wealth of Virginia (2022) Salesforce Trailhead Badges - Trailblazer.me/id/hamadi2 (2021) Sales and CRM Overview – Coursera (2021)
Honors & Awards
Sir Ahmadu Bello Platinum Leadership Award - Northern Youth Initiative for Peace and Good Governance (NYPGG)
• Contribution towards Human Development and Youth Empowerment for the Benefit of Nigeria at Large.
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