BA in Economics
Resume:
WORK EXPERIENCE
Sladjana
Kotujic
Date of birth: 10/01/1980
CONTACT
Triq Gulju, 96 Liliana, Blok B,
Flat 5
SPB2612 San Pawl Il Bahar,
Malta
******.****@*****.***
**/**/**** – CURRENT – Naxxar, Malta
Administration of pensions;
Ensuring that all legal and regulatory requirements and all company policy regarding pension plans are met at all times Organizing, maintaining, monitoring and updating accurate data on all client files together with full documentation; Responding effectively and in a timely manner when dealing and answering of technical pensions questions from clients, advisors, management, colleagues and team
Completing all scheduled risk reviews;
Using a computer system to check and update records Arranging payment of pensions, dealing instructions Ensuring all income calculations are completed; transactional billing is recorded and charged.
Manage daily member inquiries and requests;
01/04/2019 – 30/11/2021 – Marsa, Malta
Supervised and organized Front and back offices
Taking orders from customers, (from the office and via incoming calls, online, e-mails)
Responsible for orders process in a timely and accurate manner Preparing specifications and making Work orders for production and for the financial part of the business
(Creating a Bar Bending Schedule and working in specialized rebar detailing software)
Monitor order status, communicating any issues to customers Prepare,posting, send and store invoices
Making daily financial reports
Performed other duties
Marsa, Malta
05/01/2018 – 30/03/2019
St Paul`s Bay, Qawra, Malta
19/08/2013 – 30/09/2017
Researched and developed financial plans customized for prospective and current clients
Analyze risks and opportunities
Providing information to clients regarding financial products and services, and analyzing, preparing, and presenting plans best suited to an individual client's requirements Create and maintain comprehensive project documentation, plans and reports
Pension Administrator
Bourse Pension Administrators (Malta) Ltd.
Orders Administrator
Marsa Rebar Ltd.
Room Attendant
Canifor Hotel
Economist
New Mikoni Engineering DOO
EDUCATION AND TRAINING
Cooperate with the Executive Manager in other segments of business Zajecar, Serbia
03/03/2008 – 31/07/2013 – Zajecar
Organization of the entire business of the office
Daily communication with clients, suppliers, and other business partners Responsible for supplying of building materials according to the construction plan for all construction sites
Responding to specific requests from the Field Manager Bookkeeping through a specialized bookkeeping program Preparing and submitting all other necessary documentation Zajecar, Serbia
01/09/2004 – 31/12/2007
Demonstrated excellent customer service and maintain positive business and customer relationships
Present, promote and sell products
Handled cash registers, managed records of daily inventory totals and check balances Organized and arrangement of clothing racks, shelves, etc. and helped post about store events, sales, new arrivals
Zajecar, Serbia
01/02/2002 – 31/05/2004
Supervise and motivate staff to perform their best
Examine daily duties, assign tasks and check on progress and organize and coordinate operations Monitor daily bookings and ensure assigned rooms are prepared prior to check-in Analyze customer feedback and handle customer complaints Ensure supplies and equipment are adequate in quantity and quality When it is necessary work in the restaurant (waiter and bartender) Zajecar, Serbia
Office Manager
NK Engineering
Sales representative
Boutique N
Staff and Guest Relations Manager
DP Romulijana Gamzigradska banja
Zajecar, Serbia
Economics of financial, banking and stock exchange management EQF level 7
Zajecar, Serbia
EQF level 6
Bachelor in Economics-BA
Fakultet za menadzment
Business Informatics Economist
Visa skola za menadzment
LANGUAGE SKILLS
MOTHER TONGUE(S): Serbian
OTHER LANGUAGE(S):
English
Listening
C1
Reading
C1
Spoken
production
B2
Spoken
interaction
C1
Writing
B2
DIGITAL SKILLS
My Digital Skills
Microsoft Office / Google Drive / Microsoft Powerpoint / Internet Skills / Windows Troubleshooting / Fast typing / Experience with organizing office duties / processing electronic documents / Microsoft Excel
/ Outlook / Internet, E-mail and Social Media
ORGANISATIONAL SKILLS
COMMUNICATION AND INTERPERSONAL SKILLS
JOB-RELATED SKILLS
Excellent organizational and time-management skills Strong ability to prioritize and multi-task
Organisational skills
Outstanding communication abilities, listening and problem solving skills Strong ability to use tact and discretion
Communication and interpersonal skills
Good organised, with accuracy, precision and attention to detail A reliable and hardworking, loyal, honest, committed Willing to learn and accept constructive criticism Works well independently as well in a team
Job-related skills
Contact this candidate