Data Entry Customer Service
Resume:
Patricia L Conklin
**** ********* ** ****** ***** Fl 33881
************@*****.***
Professional Summary
●Knowledgeable and experienced in Microsoft Office programs.
●Well versed in New Home Construction in Mobile Home communities
●Leadership experience
●Processing payroll
●Possess Management and Supervisory
●Responsible self-starter who communicates well with all populations and education levels
●Creative and innovative at new approaches in dealing with people and willing to go the extra mile
●Great communications skills, exceptional interpersonal skills, with solution focused counseling.
●Outreach and engagement in the sales industry and community working with people.
●Over 10 years experiences in Construction
●Over 20 years in Management
Relevant Work Experience
ELS- Property Manager 1/2020 to current
●Property management at hidden valley in Orlando florida. Budgeting, capex, invoicing, working directly with vendors, direct reports, vendor contracts, sales both inventory as well as resales, rental conversions, generating revenue through being very sales focused and collections in delinquencies. Customer service in building resident relations works closely with HOA vendors and government agencies. I Have knowledge of new mobile home construction, measuring the site all the way to the certificate of occupancy. Financial budgets. Time management meeting deadlines
Sun Communities-Orlando Fl.
5/2017 to 11/2019: Sr Community Manager
●Working sales coordinator at Gulf Stream Harbor 1000 home property and ordering 30+ new homes in a 1000 home property. And ordering 10 + new homes for Deerwood -570 residential mobile homes, direct reports, Sales, Marketing, New home orders, Public Relations with Contractors and Vendors, Marketing, Invoicing, Billing, Accts Receivable and financials budgeting. Collecting lot rent, P&L variance reporting, Capex projects. Budgeting
●Big portion of my job was measuring sites, steaking sites, ordering new homes for vacant sites budgeting homes and sales pricing for new homes. Worked directly with Champion Homes, Skyline, Clayton, and Palm harbor. I was also responsible for coordinating schedules, with vendors for the new home readiness and set up. I scheduled inspections with orange county on Fast track. Once CO was delivered, I would stage, market and sell homes.
LEI Home Enhancements-Corporate-Ohio
P&L Enterprise Group LLC Expansion Franchise
1/2014 to 1/2017: Administrative Director of Operations/Co Owner
●Sales, Marketing, Processing payroll, Data Entry, Hiring Training, Excel, Word documents, PowerPoint presentations, reporting daily, weekly, monthly quarterly annually. Manages and oversees the everyday function of 20+ employees.
Lost Treasures PLM LLC: Fairfield, Ohio
2011-Present, Operations Manager
●Handle marketing strategies, Data entry
managing overall operation, networking, web design, quality assurance, advertising, sales, public relations, inventory control, quality assurance, receiving, shipping, bookkeeping, and customer service. Excel, word
Adecco: Gorilla Glue Cincinnati, Ohio
June 2013 to 2014- Administrative Specialist/Floor Supervisor
●Managing a Team, Data Entry Shipping, Receiving, Shift Performance report, Shift Reports for Labor, Data Entry, Research and Development, Inspection, Labeling, Machine operations. Handled quality control, quality assurance, inspection, receiving, and shipping
Transitional Living Inc. Mental Health, Hamilton, Ohio
2010 – 2013, Path Specialist
●Handled consumer relations, community networking, outreach and engagement with severely & chronically mentally ill, Certification in additions counseling.
●Supervised two employees; handled outreach with local police departments and municipal courts
●Worked with the severely mentally ill and chemical dependent
Education and Qualifications
University of Phoenix Online, Tempe, AZ
●Masters of Psychology with Concentration in Industrial/Organizational Development : 8/15/2022
●BS Psychology: 2011-2013
●AA Psychology: 2009-2011
Strengths:
●I am very confident in the scope of new home construction and have knowledge of the beginning to end processes for new home constructions within Mobile Home Communities.
●I have Leader and Management Experience.
●I have open and outside the box thinking, with critical thinking, flexible, dependable, and reliable, organizational skills, self-disciplined.
●Detail orientated with exceptional communication skills and organizational skills, the abilities to adapt and comply with all changes that may occur within any environment.
●The ability to remain positive, takes corrective criticism well, and able to overcome challenges with positive outlook.
●I am very teachable and have a willingness to learn new ideas.
●I have leadership qualities, Self-Starter.
●I am willing to work hard, and humble to take advice, meet deadlines.
●I am flexible to change, and willing to participate for the team efforts of positive outcomes within the meeting the company’s goals and employee’s moral.
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