W O R K E X P E R I E N C E

F&B Captain

Taj Mehal Restaurant and Hotel, Pakistan

May 2019 – Feb 2022

Prepare tables by setting up linens, Crockery and Cutlery

Greet and escort customers to their tables

Present the menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies)

Inform customers about the day’s specials

Offer menu recommendations upon request

Take accurate food and drinks orders, using a POS

Communicate order details to the Kitchen Staff

Serve food and drinks.

Up-sell additional products when appropriate.

Deliver checks and collect bill payments

Carry dirty plates, glasses, and silverware to dishwashing for cleaning

Handle the floor in absence of Supervisor or Manager

Cash Handling

Train the New Staff

F & B SERVER

Sultan Grand, Pakistan

Nov 2017 – Jun 2019

Oversee both fro

E D U C A T I O N

INTERMEDIATE

Board of Intermediate and Secondary Education Lahore, Pakistan

2017

Shahzad

Mushtaq

To work in an organization where, there is conducive environment for healthy competition and ample prospects of professional growth and where I can enhance my knowledge, Showcase my ability and broaden my experience to maximum.

Welcomes / Greet guests when they arrive at a restaurant

Introduces customers to the menu and announces daily or seasonal menu specials

Answers questions about menu items, ingredient

Takes customers' orders for food and drink

Prepares drinks and serves them to customers

Collects food orders from the kitchen, verifies that they are correct, and serves them to customers

Ensures that customers are satisfied with their meals and processes orders for additional courses if necessary

Removes used dishes, glasses, and flatware from tables

Prepares cheques and delivers them to customers

Processes cash and credit card payments and returns change to customers if necessary

Sets tables with dishes, glasses, and flatware and refills condiments

Maintains familiarity with menu items, specials, and restaurant information

Meets with managers and wait staff daily or regularly in order to learn about menu changes and specials as well as discuss upcoming reservations and customers with special needs