W O R K E X P E R I E N C E
F&B Captain
Taj Mehal Restaurant and Hotel, Pakistan
May 2019 – Feb 2022
Prepare tables by setting up linens, Crockery and Cutlery
Greet and escort customers to their tables
Present the menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies)
Inform customers about the day’s specials
Offer menu recommendations upon request
Take accurate food and drinks orders, using a POS
Communicate order details to the Kitchen Staff
Serve food and drinks.
Up-sell additional products when appropriate.
Deliver checks and collect bill payments
Carry dirty plates, glasses, and silverware to dishwashing for cleaning
Handle the floor in absence of Supervisor or Manager
Cash Handling
Train the New Staff
F & B SERVER
Sultan Grand, Pakistan
Nov 2017 – Jun 2019
Oversee both fro
E D U C A T I O N
INTERMEDIATE
Board of Intermediate and Secondary Education Lahore, Pakistan
2017
Shahzad
Mushtaq
To work in an organization where, there is conducive environment for healthy competition and ample prospects of professional growth and where I can enhance my knowledge, Showcase my ability and broaden my experience to maximum.
Welcomes / Greet guests when they arrive at a restaurant
Introduces customers to the menu and announces daily or seasonal menu specials
Answers questions about menu items, ingredient
Takes customers' orders for food and drink
Prepares drinks and serves them to customers
Collects food orders from the kitchen, verifies that they are correct, and serves them to customers
Ensures that customers are satisfied with their meals and processes orders for additional courses if necessary
Removes used dishes, glasses, and flatware from tables
Prepares cheques and delivers them to customers
Processes cash and credit card payments and returns change to customers if necessary
Sets tables with dishes, glasses, and flatware and refills condiments
Maintains familiarity with menu items, specials, and restaurant information
Meets with managers and wait staff daily or regularly in order to learn about menu changes and specials as well as discuss upcoming reservations and customers with special needs