Virtual Assistant Data Entry

NICHOLE J. GARCIA

adrz0h@r.postjobfree.com

SUMMARY

Accomplished and hardworking individual with the determination to become a positive asset in the workforce. I excel in the following: organization, data entry, answering and distributing phone calls, maintaining accountability, and keeping up to date with time sensitive material. Strengths include being a teamplayer, able to work independently, ask questions when in doubt of the correct answer, critical thinking, problem solving, paying close attention to detail. Advanced in working on more than one system at a time and multitasking. Proficient in all Microsoft word programs, Adobe- PDF, 10-key, Canva, Google, appointment setting, community building, content creating, and management skills. EXPERIENCE

90-DAY VA 10/2020 - Present

Virtual Assistant Internship

Completing a Virtual Assistant course. Proficient in utilizing Canva for content creation, social media management, content planning and management, calendar and appointment management, caption writing, hashtags, creative writing, community engagement and outreach, attracting target audience, LIVE sale assistance, video recording- editing and uploading.

Montage Medical Group 2/2019 - 1/2020

Medical Coder

Review transcribed office visits and code based on guidelines and insurance policy for each patient. Answering phone, viewing and discussing patient accounts, learning and adapting to various changing guidelines, creating templates with PDF for resource purposes. Reviewing past due accounts, learning of insurance types and guidelines.

St. Louise Regional Hospital 2013- 2018

Health Information Management Clerk /

Release of Information

Understand medical terminology and coding. Ability to work independently with little supervision, investigate authenticity of requests for records, paying close attention to detail, communication skills, using good judgment when completing requests. Helping patients and hospital staff with completing forms to retrieve records, keeping up to date with legal, doctors office and patient requests, knowledge of HIPPA Laws for releasing records, compile records from paper and electronic format on a CD in PDF Format, scanning, chart assembly, data entry, chart distribution within hospital, filing of records. Create Birth Certificates. Answering phones, returning phone calls, faxing, greeting patients, multitasking, communicating results to other offices. Superior customer service and empathy for all patients and circumstances at all times.

Gavilan College, Gilroy, CA 2009-2013

Library Assistant

Computer cataloging, organizational skills, filing, number and color coding, researching books for needed information, answering phones, prioritizing tasks, multitasking. Reverse database, circulation duties, cataloging weeding projects, acquisition, maintenance of books, maintaining library appearance, helping with processing of new books, location of books under library of congress, maintain records, collection of fees, fixing records to show status of book. Use of Voyager Circulation/Acquisitions and OCLC.

EDUCATION

Monterey High School - High School Graduate / 2006 Gavilan Community College – A.A. Business/Medical Office 90-DAY VA- Virtual Assistant Internship Program

CERTIFICATES

Medical Terminology for the Office – May 2010

Medical Coding – December 2010

Medical Billing–Medisoft – December 2010

Certificate of Excellence. Small Group Communication – December 2010 Medical Office Procedures & Transcription – May 2011 General Office Accounting – May 2011

Commander’s Award. US Marine Corps. Marine Toys For Tots Program Professional Reference

Lisa Fahmy - Medical Technician 831-***-****

Jaime Avelar - Ancillary Coding for hospitals 831-***-**** Lori Foster - Birth Records,Medical Records 408-***-**** opt: 7

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