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Customer Service Procurement

Location:
Dubai, United Arab Emirates
Posted:
August 04, 2022

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Resume:

AMR SOLIMAN (CIPS Certified)

Strategic Sourcing, Category Management, Vendor Management, Contracts Management, Contracts Negotiations, Projects management

Dubai, UAE / Mobile: +971*********/ email: adrz0d@r.postjobfree.com / Age: 38 years old / Gender: Male

Profile Summary

Procurement Professional with in-depth experience of over 15 years in the procurement field including complex commercial negotiations, stakeholders management and delivery of major projects. Spearheaded as Category Manager with Dubai Islamic Bank, Dubai.

Possess deep knowledge and experience in developing, implementing and managing procurement functions that contribute directly to the organization bottom line and maximize value for money of the organization.

Work Experience

Senior Strategic Sourcing Buyer (Category Manager) January 2016 till date

Dubai Islamic Bank, Dubai

Key Highlights

Categories of Spend:

Outsourcing

Cash management services

IT & Professional services

Consulting services

Marketing (online, offline and branding)

Insurance and finance portfolio cover

Social media

Learning and development

Talent management

ATM/CDM (hardware & software)

Managed Services

Banking Cards

Cards Operations

Insurance Products and cross sell

Special accounts services

Human resources

Property & facilities management

Safety/security & telecom

Managing outsourcing materiality assessments.

Managing high value portfolio.

Strategic role within DIB Procurement department.

Successfully centralized 100% of bank procurement functions.

Successfully initiated and contributed in implementation of MPS in DIB.

Managing more than 6 categories of bank spend including professional services and Cash management.

Major cost reduction in procurement categories (80% in some projects).

Key Responsibilities

Drive & support high value and complex sourcing initiatives/projects for many categories.

Work with stakeholders on outsourcing and managed services onshore and offshore.

Analyze spend of assigned categories and identify potential cost saving opportunities in collaboration with business units stakeholders.

Partner with business units’ stakeholders to ensure smooth communication and clear documentation.

Managing large scale or complex sourcing initiatives through Category / Commodity plans whilst ensuring the risk associated with the purchase of Goods & services are mitigated commercially, contractually and operationally.

Execute strategic sourcing activities for assigned categories including but not limited to business requirements, spend analysis, supply market analysis, agree on sourcing strategies, preferred vendors and tendering tools (RFP/RFQ/RFI).

Monitor and forecast upcoming projects for assigned categories.

Forecast price and market trends to identify changes of balance in buyer-supplier negotiation power.

Renew annual maintenance contract in due time at the best cost.

Execute sourcing strategies and comply with contractual guidelines.

Enhance the overall procurement cycle and ensuring the best value for money spend.

Ensure compliance with the approved policies, procedures, SLAs and regulatory requirements to maintain quality standards and ensure risk mitigation.

Present business cases and recommendations to the senior management.

Procurement Lead February 2008 to December 2015

Commercial Bank International, Dubai

Key Highlights

Professional role within Procurement department.

Successfully completed major projects including branding and Procurement centralization.

Category management, contracts negotiations, vendor management and stakeholders management.

Key Responsibilities

Lead and manage purchasing operations, policies, and procedures.

Manage contracting process, bids, procurement, records, renewals in existing system.

Maintain procurement records and keep them current according to state standards, review contracts and maintain an efficient central file system for contracts and renewals to assure contract compliance.

Partner with senior business leadership on procurement plans to enable business strategies.

Issue RFP/RFQ/RFI and manage end to end procurement cycle.

Contracts, suppliers and stakeholders management.

Senior Procurement Specialist January 2006 to December 2007

Menatel Egypt, Alexandria

Key Highlights

Tactical role within procurement function.

Successfully managed to gain provide sufficient customer service to DIB corporate customers.

Key Responsibilities

Identify suppliers of goods and services.

Negotiate terms with suppliers such as price, quality of goods, deadlines, expectations, etc.

Liaise with suppliers and project managers regarding updates and details of goods.

Create purchase orders and tally these with supply requests and orders.

Analyze invoices to ensure accuracy of goods delivered Monitor inventory to ensure the flow of goods remains positive.

Engage with the legal department to ensure any contractual obligations are favorable to the company.

Work closely with the projects team to understand their requirements and deliver the projects.

Technical Skills

Presentation Skills

Cost analysis

Advanced excel

e-procurement systems & ERP

Financial statements analysis

Proposals evaluation

Value analysis

Value engineering

Procurement analytics

Commercial evaluation

Core Skills

Strategic buying

Project management

Conflict management

Problem solving

Professional negotiator

Forecast planner

Category management

P&L analysis

Process optimization

Product Life Cycle Management

Team management

Time management

Leadership

Vision development

Education

Bachelor of Commerce - Major: Accounting (Alexandria University, 2005).

CIPS Diploma Level 4 (Chartered institute of Procurement and Supply Chain UK).

Languages

Arabic: Native

English: Fluent



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