Customer Service Volleyball Coach
Resume:
MERANDA NIU
Federal way, WA 98003
******@*******.***
OBJECTIVE
Proficient in a range of computer applications. Well-developed communication and customer service skills. Proven ability to efficiently plan and manage multiple assignments to meet tight deadlines. A proactive problem-solver who gets the job done.
EXPERIENCE
Microsoft
Receptionist 1/2019- 9/2020
Meeting and greeting clients ( groups of over 50)
Scheduling and Booking meetings for 3 admins and over hundreds of people who work in the buildings surrounding Microsoft campus.
Arranging domestic and international couriers.
Security clearance to work any buildings on Microsoft campus. (Red-west campus)
Proficient with onboarding that includes, setting up work stations induction/ orientation etc (for group of 50 people)
Event planning from anywhere to 10-200 people that includes setting up menu, event location booking, budget planning, etc.
Keeping the reception area presentable at all times and answering/ forwards phone calls
Sorting and distributing post.
Proficient in all Microsoft softwares like employee central, ICIMS, Microsoft teams, etc.
Proficient in payroll processing for 10-50 employees using payroll system management
Payroll system management
Processing and reviewing hours and inputting the correct amount for each employee.
Proficient in using excel, PowerPoint, publisher, outlook, share point and one-note
Proficient in tracking goods, merchandise, and materials held by business for selling to earn profit
Catherine’s plus size clothing store
Store manager 1/2017- 1/2019
Greet customers as they arrive in the store and provide them with information regarding products and/or services
Event planning for retail events and customers (anywhere from 10-75 employees and customers that attended)
Planned event for people to model in stores merchandise
Respond to customer complaints and take necessary actions to resolve their issue
Process exchanges and refunds
Ensure management of daily cash accounts; making sure we are opening the store with $500 in each register when opening and closing. Anything over $500 was deposited into safe and taken to bank
Maintain knowledge of store inventory and sales activities (inventory management software used)
Assist management in tracking employee workflow, goals, and motivations
Generate monthly, quarterly, and yearly reports tracking progress
Payroll processing for 15 employees
Proficient in Ms office suits
EDUCATION
Valley view high school
Graduated 6 months early with a 4.0 gpa
Varsity volleyball player for 4 years
AWARDS AND ACKNOWLEDGEMENTS
1st team all year player
Early graduate
Promoted to store manager on previous job
Increased sales for store
Completed important projects on time and within budgets
Beating sales targets
High school volleyball coach for 2 years
Contact this candidate