Customer Service Sales Associate

GG Gerald Gage

Altoona, PA ***** 814-***-**** *************@*****.***

PROFESSIONAL

SUMMARY

R reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

SKILLS Customer Service

Merchandise

Recommendations

Sales and Promotions

Adaptable and Flexible

Available Nights, Weekends

and Holidays

Payment Processing

Flexible Hours

Reliable and Responsible

Ability to Lift 40 pounds

Honest and Ethical

Cleaning and Sanitizing

Friendly and Helpful

Cash Handling

Register Opening and Closing

Customer Needs Assessment

Safety and Cleanliness

Standards

Building Customer Relationships

and Loyalty

WORK HISTORY RETAIL ASSOCIATE 10/2017 to CURRENT

A4TD ST ALBANS, V.T

Greeted customers, helped locate merchandise and suggested suitable options.

Organized store merchandise racks and displays to promote and maintain visually appealing environments.

Maintained clean sales floor and straightened and faced merchandise. Helped customers complete purchases, locate items and join reward programs.

CASHIER TEAM LEAD/OPENER & CLOSER 06/2013 to 09/2017 McDonald's Restaurant Altoona, PA

Trained team members on cash register operation and cash handling. Quickly and accurately counted drawers at start and end of each shift. Communicated with customers and team members to solve problems. Operated POS cash register and equipment to collect payments. Supervised cashiers to boost customer service levels, check accurate balance for transactions, and promote smooth operations. Restocked and organized merchandise in front lanes. PREP COOK/DISHWASHER 07/2015 to 08/2017

Calvin House/through Man Power Altoona, PA

Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business. Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.

Changed and sanitized cutting boards, benches and surfaces between tasks to avoid cross-contamination.

Took food orders from cashiers and cooked items quickly to complete order items together and serve hot

PREP COOK /DISHWASHER 05/2000 to 12/2012

Anthony' Family Restaurant Johnstown, PA

Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business. Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.

Changed and sanitized cutting boards, benches and surfaces between tasks to avoid cross-contamination.

Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.

Communicated closely with servers to fully understand special orders for customers.

CASHIER/OPENER/ CLOSER /GRILL COOK 04/1993 to 06/1999 McDonald's Fast Food Restaurant Longview, WA

Operated cash register for cash, check and credit card transactions with excellent accuracy levels.

Worked flexible schedule and extra shifts to meet business needs. Helped customers complete purchases, locate items and join reward programs.

Restocked and organized merchandise in front lanes. EDUCATION General Studies 06/1982

Washington LEE High School, Arlington, VA

Arlington Career Center :Took four years of electricity,My last year I was a Teachers aid and I received Certificate's of Completion. I all so did three years of Basic Culinary. I all so received Certificate's of Completion . FISHING BAKING

AND

COOKING,WALKING

Fishing to me is like going on vacation . Just me the water and peace and quiet of hearing the water splashing 0ff the bank's. Fishing Entail's a lot of walking. Baking and cooking are one of my joy's I usually bake and cook when I'm bored when baking I usually make to much so I give it away just to see the people I give it to smile because you never know what they are through. It make's there day and mind just to see them SMILE!

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