Cynthia Hubbard
Athens, GA *****
*********@*****.***
Excellent Organization Skills, Detailed Oriented, Self-Starter, and Dependable. Seeking Full-time Remote position with Benefits.
Authorized to work in the US for any employer
Work Experience
Front Office Assistant
Piedmont Healthcare - Athens, GA
May 2022 to Present
• Greet visitors and patients upon arrival
• Epic program
• Answer incoming calls
• Schedule/Confirm appointments
• Prepare charts
• End of Day deposits
• Scan and fax documents
• Update demographics
Front Office Assistant
Saint Mary's Health Care - Athens, GA
September 2017 to May 2022
• Greets patients/visitors
• Answers/transfer calls
• Schedules/confirms appointments
• Check in/check out 30+ patients per day
• Collects co-pays
• Verifies/updates patient demographics and insurance
• Reports scheduled patient count
• Balances/reports co-pays daily
• Scans documents
• Performs other office duties as assigned
Front Office Receptionist
Athens Bone and Joint Orthopedic Clinic - Athens, GA March 2011 to September 2017
• Obtained prior authorizations
• Prepared patient charts
• Greeted 20-30 patients per day
• Answered and transferred incoming calls
• Scanned documents
• Collected co-pays
• Updated patient charts
• Verified insurance benefits
• Sent and received faxes
• Provided school/work excuses
• Performed other office duties as assigned
Cashier/Sales Associate
TJ Maxx - Athens, GA
May 2010 to February 2011
• Stocked and arranged merchandise in various departments
• Assisted customers in fitting room
• Cashier in Jewelry and Front line
• Provided customer satisfaction
• Organized merchandise in Receiving Stock Room
• Tally register at end of shift
Medical Receptionist
Athens Regional Health System - Athens, GA
October 2005 to March 2010
• Prepared charts according daily schedule
• Scheduled appointments
• Received incoming calls
• Prepared school documentation
• Updated immunization records
• Confirmed scheduled appointments
• Filed patient's charts
• Sent and received faxes
• Printed daily schedule
Education
High School Diploma
Cedar Shoals High School
1980
Skills
• 18+ years of Medical Front Office experience (10+ years)
• Proficient with the check in and out process, verifying insurance benefits, and obtaining authorizations (10+ years)
• Very comfortable answering phones (9 years)
• Knowledgeable of multiple EMR systems (5 years)
• Filing (10+ years)
• Receptionist (10+ years)
• MS Office (9 years)
• Billing
• Data Entry (10+ years)
• Clerical (10+ years)
• Customer Service (10+ years)
• Organizational Skills (10+ years)
• Word (9 years)
• training
• Medical Receptionist (10+ years)
• Outlook (8 years)
• Excel (7 years)
• Time Management (3 years)
• Scheduling
• Microsoft Office (10+ years)
• Office Administration
• Medical Scheduling (10+ years)
• Medical Records
• Medical Billing
• Medical Office Experience (10+ years)
• HIPAA (10+ years)
• Patient Care (10+ years)
• Medical Terminology
• Phone Etiquette (10+ years)
• Microsoft Outlook
• Communication skills
• Microsoft Excel
• Microsoft Word
• English