ALYSSA TORRES
Ayssatores*s@gmalicom 210-***-**** San Antonlo, 1x 78223
‘Summary
Candidate seeking employment with company searching for flexible hard worker ready to learn and contribute to team
Skills
Community activites Ordering and stocking
‘+ Healtn Services # Cash counting machine operations
‘© Behavior redirection # Cash management
‘© Client safety and fist aie # Payment processing
‘© Compassionate cient core # Cash drawer balancing
Healthcare * sue resolution
+ Knowledge of state regulations * Liquor regulations and compliance
© Crsis Management * Staff mentoring
‘Client documentation © Credit and cash transactions
‘= Staff supervision © 1D veriication
‘© Schedule management # Customer assistance
‘Patient relations # Cash register operation
«Patient safety «Product recommendations
+ Regulatory requirements # Retums ond exchanges
‘Employee retention strategies # Training and mentoring
‘© Records maintenance * Coin counting
‘© POS systems
Experience
Psychiatric Nursing Assistant 2_ San Antonio State Hospital San Antonio, 1X 12/2021 - 05/2022
‘+ Recorded and closely monitored patient behaviors and progress to effectively dentity changes needing attention.
‘© Supenised and secured patients restricted fo asigned areas,
«Interviewed patients upon admission and recorded information,
* Uilized behavior modification and personal development programs under psychologis.
‘© Answered office phone cals and emails, answering questions
Direct Support Professional Supervisor San Antonio State Supported Living Center - San Antonio, TX 08/2019 - 11/2021
Maintained clean and well-organized environment for client happiness and safety.
Enhanced patient wellbeing by supporting parlicipation in recreational activities.
Tracked and reported clients’ progress based on observations and conversations.
Supervised medication administration, personal hygiene and other activities of daily living,
Followed care plan and directions to administer medications.
Developed strong and irusting rapport with patients to facilitate smooth, quaity care.
Monitored client's well-being, safety and comfort under physician direction.
Documented current patient information to update vital signs, behaviors and eating habits.
‘Communicated with patients with compassion while keeping medical information private.
Collaborated with mult-<isciptinary staf to improve overall patient care and response times.
Created and maintained faclity documents and records, maintaining accuracy while managing sensitive date.
Led and motivated up fo 14 employees through supervision, training and coaching on duties and daily operational
coctivities.
Resolved conflicts promptly among physicians, nurses and other healthcare employees to keep workflows on task.
Facilitated peer-to-peer contict resolution
Directed daily operations at facility caring for more than 25 individuals.
Reviewed and assessed staff processes, reducing hazards posed for residents and staff while promoting regulatory
compliance.
‘* Worked closely with store manager to maintain day-to-day operations.
Transported clients to doctor's appointments and errands.