BUKENYA CHARLES

+256********* / +256*********

adryvu@r.postjobfree.com,

THE HUMAN RESOURCE MANAGER,

Dear Madam/Sir,

RE: APPLICATION FOR A VACANCY

I am writing to apply for a vacancy in your organization and attached is my completed CV.

If given an opportunity, I believe that my technical experience and education will make me a very competitive candidate for this position. The key strengths that I possess for success/better results include;

-Flexibility.

-I strive for continued excellence.

-Time efficient to beat deadlines.

-Team work spirit.

-Innovative.

With Diploma in Business Administration and Management and a Certificate in Project Monitoring and Evaluation. I have 9years of working experience and i hope to be of great value to your organization.

I hope my application will be put under your consideration. I am looking forward to working with your organization. Thank you for your time.

Yours faithfully

BUKENYA CHARLES

BUKENYA CHARLES’s curriculum vitae

Personal information

Names Mr. Bukenya Charles

Address P.O.Box 3921, Kampala, Uganda,

Telephone +256********* / +256*********

Fax N/A

E-mail: adryvu@r.postjobfree.com

Nationality Ugandan

Date of birth 22, May, 1984

Profile

A motivated and enthusiastic person with experience of working as a team in a busy office environment. Well organized and proactive in providing timely, efficient and accurate administrative support to office managers and work colleagues. Approachable, well presented and able to establish good working relationships with a range of different people. Possessing a proven ability to generate innovative ideas and solutions to problems. Currently looking for a suitable position with a reputable and ambitious organization.

Summary of Achievements

• In-depth listening, good communication skills and increased customer-staff relationship.

• Strong organizational, administrative and analytical skills.

• Excellent spelling, proofreading, computer skills and ability to maintain confidentiality.

• Good computer skills.

• Ability to produce consistently accurate work even whilst under pressure. Ability to multi task and manage conflicting demands.

SKILLS.

Time Management, Leadership, problem solving, Teamwork, Compliance

WORKING EXPERIENCE

General Manager

From July 2020 – to - date

Name of employer:

Macca Chambers General Hardware Ltd, Po box 3921 Kampala, Uganda

Main Activities and responsibilities:

Overseeing the staff performance and attendance.

Motivating the sales team to meet sales objectives by training and mentoring staff.

Delivering excellent service to ensure high levels of customer satisfaction.

Creating business strategies to attract new customers expand store and enhance profitability.

Hiring, training, overseeing, supervising and appraising staffs.

Responding to customer complaints and concerns in a professional manners.

Ensuring health and safety measures in the store.

Developing and arranging promotional materials and displays.

Monitoring inventory levels, pricing and ordering new items.

Preparing detailed reports on buying trends, customer requirements and profit.

Preparing monthly payrolls for the staffs.

Daily Balancing of cashiers against the stock levels.

Operations Team Leader

From Jan 2016 - to –june 2020

Name and address of employer:

Multiplex Limited, Plot 25 Nakasero P.O.BOX 3874 Kampala,Uganda.

Type of business or sector:

Street parking Project in Kampala City (Under Kampala Capital City Authority)

Main activities and responsibilities

•Follow up losses associated with unavailable parking slots around the city of Kampala and compile monthly claims in liaison with the project manager.

•Identify lapses in operations and recommend measures to curb them.

•Prepare and submit to project manager with copy to Managing Director weekly/monthly reports highlighting field findings, constraints and challenges that call for management attention/action.

•Ensure efficient deployment of enforcement team.

•Ensure that branch teams realize set targets or otherwise provide convincing reasons for failure.

•Coordinate field supervision to ensure efficient service delivery and revenue collection.

•Plan and together with team execute special field operations aimed at minimizing defaulters and wrong parking.

•Ensure that company Automation plan and objectives are realized according to approved schedule.

•Ensure that all field staff under operations namely; Branch officers, conductors, enforcement assistants and ticket sellers observe company operating guidelines (the dos and don’ts).

•Ensure that company assets and resources are used efficiently and guarded to minimize losses/ vandalism.

•Study reports from branch Manager (5 branches) and prepare briefs to Project Manager with copy to Managing Director.

•Take keen interest in Automation Project to ensure efficient service delivery and utilization of generated reports for planning purposes.

•Together with the team, make elimination of wrong parking and cash handling by the field staff, a top priority.

•Ensure that there is harmony within the entire operations team by promoting professional interpersonal relationships.

•Any other duties that may from time to time be assigned.

Operations Supervisor / Officer.

From 2014 - 2015

Name and address of employer:

Multiplex Limited, Plot 25 Nakasero P.O.Box 3874 Kampala

Type of business:

Management of street parking in Kampala City (Under Kampala Capital city Authority).

Main activities and responsibilities

•Carrying out daily supervision of all field staff in 5 branches and ensure that Branch officers and Monitors follow their mandate of enhancing revenue collection, eliminating cash handling and also ensure that approved targets are realized.

•To prepare reports and submit them to the operations manager and copy to Project Manager and Managing Director.

•Ensure that an efficient and fair daily staff deployment arrangement is applied in all Branches and in Enforcement.

•Plan and execute daily supervision plan.

•Supervise Enforcement team to ensure that vehicles in violation of parking regulations both in terms of non-payment and wrong parking are clamped.

•Support enforcement team to ensure that motorist who makes payment on account of clamped vehicles are released promptly.

•Provide daily briefs to Project Manager on developments and constraints in the field that call for immediate attention.

•Any other duties which may be assigned from to me time to time by management.

Verification Officer.

January 2013- December 2013

Name and address of employer:

Multiplex Limited, Plot 25 Nakasero P.O.Box 3874 Kampala

Type of business or sector:

Management of street parking in Kampala City (Under Kampala Capital City Authority).

Main activities and responsibilities

•Collecting and receiving tickets from monitors at the end of a working day for immediate recording in the analytical record books.

•Entering into cash analysis book, the number of tickets as they are being received, counting them in their separate colors.

•Examining all tickets being returned by the monitors to establish if they are issued by the company, any other tickets considered countfeit, or any forms infiltrations to be reported immediately to the project manager.

•Advising the Departmental Head any issues not listed,but relevant to streamline the smooth in and outflow of company`s tickets as they are being received from the field.

•Reporting both excesses and shortages from the monitors at the end of the day`s business to operations with copy to Project Accountant and Project Manager.

•Together with Departmental Head to prepare weekly reports, number of tickets being collected for the Project Managers review.

•Tally all information generated into both daily and monthly analysis books; and forwarding such information / reports to the Project Manager relating to both stickers and tickets returned.

•The incumbent together with the Departmental Head shall from time to time consult with the Project Manager the period when to shred or destroy tickets received in the Verification Department from all different sources namely; the monitors and cashiers.

•The incumbent will physically serialize the stickers given to him /her by the Head Verification and at no single date, will stickers be allowed to spend a night in the Verification Department.

•Perform any other duties in the Verification Department as demand may arise.

Parking Ticket Sales Supervisor

January 2012 to December 2012.

Name and address of employer:

Multiplex Limited, Plot 25 Nakasero P.O.Box 3874 Kampala.

Type of business:

Management of street parking in Kampala City (Under Kampala Capital City Authority).

Main activities and responsibilities

•Deploying ticket sellers and field reporters on a daily basis.

.Follow up deployment in the field to make sure that every staff is at their work stations.

•Field supervision (collecting money from ticket sellers and add them tickets if needed in the field).

•Clearing and balancing tickets with revenue collected.

•Any other duties which may be assigned from time to time.

Data Entrant.

2010 to 2011

Name and address of employer:

Multiplex Limited, Plot 25 Nakasero, P.O.Box 3874 Kampala.

Type of business or sector:

Management of street parking in Kampala City (private sector).

Main activities and responsibilities

•To accurately capture data for Street Parking Project.

•Capture all defaulters of parking fees into the system on a daily basis.

•Capture stickers at the beginning of the month and any other day when called upon by supervisor.

•Take caution of whoever brings in and takes out records of parking from data centre for malicious purposes.

•Ensure that computers are logged on and off in a correct manner and that they are kept clean at all times.

•Report data entry errors to the supervisor before data is posted.

•Ensure that data entries are captured effectively and efficiently and that the data is always up to date.

•Any other duties which may be assigned from time to time by management or supervisor.

Data Assessor.

FROM 9TH JAN 2009

Name and address of employer:

Multiplex Limited Plot 25 Nakasero, P.O.Box 3874 Kampala.

Type of business or sector:

Management of street parking in Kampala City (private sector)

Main activities and responsibilities

• Accurately assess all data for the street parking project daily.

• Record and report data errors to the supervisor before data captured.

• Carry out daily roll calls of parking attendants from daily collection charts and record of parking.

• Record Ticket collections made by monitors on the monitors Assessment form provided by the supervisor.

• Record missing receipts and changed motor vehicle registration numbers made by parking attendants.

• Take caution of whoever brings in and takes out Records of Parking from the data Centre for malicious purposes.

• Ensure that the data is assessed efficiently and that the data Centre is up-to-date.

• Any other duties which may be assigned from time to time by management or supervisor.

EDUCATION AND TRAINING

From 2014 May up to July 2019

Name and type of institution providing education and training:

Makerere University

Title of qualification awarded:

(CPM&E) Certificate in Project Monitoring and Evaluation

February 2012-to-sept 2014

Name and type of organization providing education and training: Makerere Business Training Centre

Title of qualification awarded: (DBA&M) Diploma in Business Administration and Management.

From 2005-to-2007

Name of the providing education and training: Alpha and Omega Secondary School Kyengera.

Title of qualification awarded: U.A.C.E (Uganda Advanced Certificate of Education).

From 2002-to-2005

Name of the institution providing education and training: Kyengera Central College.

Title of qualification awarded: U.C.E (Uganda Certificate of Education).

Mother tongue Luganda

Other Languages,

English

English Luganda

Reading skills Good, Excellent

Writing skills Good, Excellent

Verbal skills Good Excellent

Social skills and competencies

• Adequate experience and exposure in public relations.

• Result oriented

• Good interpersonal, communication and public relations skills.

• Good customer care.

Organizational skills and competencies

• Team work co-operation.

• Work and analyze towards finding solutions and not waiting for supervision.

• Ready to face new challenges in the new working environment.

• Meeting different new people and ensuring customer satisfaction at all levels.

• Problem solving at all levels.

In conclusion, the competence skills were acquired at multiplex street parking.

Technical skills and competencies

• Computer literate with wide experience in Ms Word, Excel and search engines.

• Conversant with Internet applications.

• Driving skills with class A & B (light vehicles) with 12 years of experience.

REFEREES

1. Mrs. Agaba Marie Anita

Project Accountant Multiplex Limited

P .O BOX 3874

Tel: +256********* /+256*********

2. Mr. Patrick Birungi

IGP`S Office, Uganda police Kampala.

Tel: +256*********

3. Mr. Kikulwe Godfrey

Human resource Department of Public service

Tel: +256*********

Contact this candidate