Sales Representative Customer Service
Resume:
RODNEY BURY
**********@*******.***
OBJECTIVE
To use my award-proven sales experience and extensive customer service skills to generate new business resulting in repeat customers
WORK EXPERIENCE
Building Equipment and Supplies Sales Representative
Pella
Lewes, DE
January 2019-January 2020
Contact regular and prospective customers to demonstrate products, explain product features, and solicit orders
Recommend products to customers, based on customers' needs and interests
Answer customers' questions about products, prices, availability, product uses, and credit terms
Estimate or quote prices, credit or contract terms, warranties, and delivery dates
Consult with clients after sales or contract signings to resolve problems and to provide ongoing support
Provide customers with product samples and catalogs
Prepare drawings, estimates, bids that meet specific customer needs, sales contracts and order forms
Negotiate details of contracts and payments
Estimating the Quantifiable Characteristics of Products, Events, or Information
Building Equipment and Supplies Sales Representative - Paving Contractor
Seal Tight Paving
Greenwood, DE
April 2011 -November 2018
Confer with supervisory personnel, owners, contractors, or design professionals to discuss and resolve matters such as work procedures, complaints, or construction problems
Plan, schedule, or coordinate construction project activities to meet deadlines
Prepare and submit budget estimates, progress reports, or cost tracking reports
Plan, organize, or direct activities concerned with the construction or maintenance of structures, facilities, or systems
Prepare contracts or negotiate revisions to contractual agreements with architects, consultants, clients, suppliers, or subcontractors
Interpret and explain plans and contract terms to representatives of the owner or developer, including administrative staff, workers, or clients
Inspecting Equipment, Structures, or Material
Estimating the Quantifiable Characteristics of Products, Events, or Information
Building Equipment and Supplies Sales Representative
New Pro
Wobum, MA
April 2014-November 2016
Contact regular and prospective customers to demonstrate products, explain product features, and solicit orders
Recommend products to customers, based on customers' needs and interests
Answer customers' questions about products, prices, availability, product uses, and credit terms
Estimate or quote prices, credit or contract terms, warranties, and delivery dates
Provide customers with product samples and catalogs
Prepare drawings, estimates, bids that meet specific customer needs, sales contracts and order forms
Negotiate details of contracts and payments
Building Equipment and Supplies Sales Representative
Long Fence and Home
Beltsville, MD
June 2007-August 2010
Contact regular and prospective customers to demonstrate products, explain product features, and solicit orders
Recommend products to customers, based on customers' needs and interests
Answer customers' questions about products, prices, availability, product uses, and credit terms
Estimate or quote prices, credit or contract terms, warranties, and delivery dates
Consult with clients after sales or contract signings to resolve problems and to provide ongoing support
Provide customers with product samples and catalogs
Identify prospective customers by using business directories, following leads from existing clients, participating in organizations and clubs, and attending trade shows and conferences
Prepare drawings, estimates, and bids that meet specific customer needs
Negotiate details of contracts and payments
Obtain credit information about prospective customers
Estimating the Quantifiable Characteristics of Products, Events, or Information
Window and Door Sales Representative
Congressional Construction (Sears Home Improvements)
Laurel, Maryland
April 1998 – Feb 2007
Utilized professional ten step closing methodology
Contact regular and prospective customers to demonstrate products and services
Recommend products to customers, based on customers’ needs and interest
Answer customers questions about products and services
Estimate or quote prices, credit terms, warranties and delivery dates
Negotiate details of contracts and payments
Estimating the Quantifiable Characteristics of Products, Events, or Information
Provide customers with product samples and catalogs
Prepare drawings, estimates, bids that meet specific customer needs, sales contracts and order forms
PROFESSIONAL DEVELOPMENT
Zig Zigler Boot Camp 2006
Tom Hopkins Boot Camp: The Softer Side of Sales 2002
Bill Mader Motivation Boot Camp: Temo Sun Rooms 2001
Kenwood Vo-Tech Air Conditioning One 1994
Anne Arundel Community College 1985-1987
University of Maryland 1983 -1984
Wurzburg American High School 1984
CERTIFICATE AND HONORS
New Sales Representative of the Year, New Pro
Sales Representative of the Month, Long Fence and Home
Multiple occasions resulting in a promotion to Rehash Manager
Sales Representative of the Month, Congressional Construction
Promoted to Rehash Manager
PERSONAL STRENGTHS SKILLS
Self-Motivated and Competitive
Selling or Influencing Others
Communicating with Supervisors, Peers, or Subordinates and Persons Outside Organization
Organizing, Planning, and Prioritizing Work
Thinking Creatively to Resolve Conflicts and Negotiate with Others
Developing and Building Teams
Making Decisions and Solving Problems
Organizing, Planning, Prioritizing, and Scheduling Work and Activities
Establishing and Maintaining Interpersonal Relationships
Experience with Desktop computers, Laptop computers, Microsoft Office, Microsoft Outlook
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