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Clerk Records

Location:
Jonesboro, GA
Posted:
August 01, 2022

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Resume:

KAREN Q. HEIDELBERG

**** ****** **** *****, ******, Georgia 30260

404-***-****

adryv4@r.postjobfree.com

SUMMARY OF QUALIFICATIONS

Demonstrated experience in the following, areas: training, records management, fingerprint classification, personnel management, Uniform Crime Reporting and GCIC

GCIC Full Terminal Operator Certification

GCIC Terminal Agency Coordinator Certification

Fingerprint Classification Certification

Georgia Municipal Court Certification

EDUCATION

Field of Study: Business Administration, Attended: 1983

Atlanta Metropolitan College, Atlanta, GA

High School Diploma, 1982

Joseph E. Brown High School, Atlanta, GA

RELEVANT SKILLS AND ACCOMPLISHMENTS

Mail Clerk, open, process, prep and photocopy incoming insurance claims

Assisted Chief Court Clerk, with preparing for court, scheduling trials, probation, bind overs, refunds, citation corrections, court resets, warrants and monthly finance reports

Supervised, directed and evaluated assign staff, processed employee concerns and problems, directed work, counseled, disciplined, and completed employee performance appraisals

Prepared employee schedules, labor allocation reports, activity reports and approved leave time requests

Prepared training, manuals on office policy and procedures

Conducted training of employees on new formats, equipment, policy and procedures

Checked fingerprint cards for dissemination to GCIC

Received and relayed pertinent information to Communications Operators, other agencies and departments

Entered report data on GCIC/NCIC systems, computer network and/or scan reports on imaging systems

Prepared criminal history/record sheets, pre-employment forms, line-up composites and various other forms and documents

Assisted with orientation, training, supervision, and recording daily time of subordinates

Answered “hits” from GCIC/NCIC responding to vehicle thefts, vehicle repossessions, missing/wanted persons, runaway juveniles

Researched and reported information supporting crime statistics

Classified, verified, and processed various requests for information, including finger and palm prints and approved compared prints

WORK HISTORY

Mail Clerk, Exela Technologies, Forest Park, GA 2018-2021

Assistant Court Clerk, City of Jonesboro Police Department, Jonesboro, GA 2015-2017

Central Records Supervisor, DeKalb County Police Department, Tucker, GA 2013-2015

Central Records Training Specialist, DeKalb County Police Department, Tucker, GA 2013-2015

Central Records Clerk Senior, DeKalb County Police Department, Tucker, GA 2006-2013

Central Records Clerk, DeKalb County Police Department, Decatur, GA 1996-2006



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