Principal Senior Recruiter

DIRECTOR OF STAFFING / PRINCIPAL RECRUITER

SUMMARY:

Over twenty years of professional, hands-on, agency and corporate staffing experience. Extensive experience managing and directing domestic and international delivery teams, and 3rd party vendors.

QUALIFICATIONS:

Experienced full life-cycle production recruiter.

Versatile recruiting Manager/Director with responsibility for hiring, managing, and mentoring staff.

Experience designing, implementing, monitoring, and refining best practice recruiting processes.

Hands-on experience with several popular – and proprietary - applicant tracking systems.

Very familiar with a wide range of passive candidate sourcing techniques and platforms: traditional and social media.

Tech’ savvy former software engineer adept at using mobile, desktop and cloud-based (SaaS) ATS and HR tools.

Knowledge and experience of collecting, analyzing, and reporting performance metrics.

Broad knowledge of managing, mentoring, and training geographically diverse (onshore & offshore) recruiting teams.

Intimately acquainted with crafting recruiting campaigns for all levels of staff from entry level to Executive.

Experience recruiting skills in a wide range of industries: Sales, IT, F&A, HR, Manufacturing, Industrial, Hospitality, Healthcare, and FinTech.

Experience working with C-level executives as hiring managers and candidates.

Experienced manager of 3rd party contingent labor vendors.

Exceptional personal initiative with refined written, verbal and presentation skills.

EXPERIENCE:

ICE MORTGAGE TECHNOLOGY (IMT), PLEASANTON, CA 04/2021 – Current

(Mortgage Technology Services)

Principal Senior Recruiter

Primary responsibility supporting the Customer Success (CS) and Professional Services (PSO) organizations within IMT.

Provide full life-cycle talent acquisition support for CS and PSO’s recruiting needs: direct hire and contingent resources.

Counsel hiring managers on outbound and inbound recruiting strategies, and best practice interviewing processes.

Source and screen candidates across a wide spectrum of functional roles: Technology & Operations, Sales & Marketing, Finance, Project Management, Software Implementation & Integration consulting, Technical Support, Premier Solution Engineering, Network Engineering.

Manage 3rd party (agency) relationships.

NEOGEN CARE, HAYWARD, CA 03/2020 – 03/2021

(Home Healthcare Agency)

Director of Talent Acquisition

Reporting to the CHRO: responsible for managing onshore and offshore teams of recruiters focused on acquiring a wide range of home healthcare clinical staff: Companions, Home Health Aides, MSWs, Therapists, LVNs, RNs.

Production recruiter for all levels of clinical staff including Directors of Patient Care Services.

Individual performance: 25 clinicians within the first 6 weeks of being hired.

Analyzed, selected, and implemented the company’s first formal ATS: JazzHR.

Work directly with clinical directors to assess current and future needs, and schedule interviews with candidates.

Manage daily staff alignment meetings (needs vs. availability) with onshore and offshore delivery teams.

Streamlined and managed on-site orientation/training sessions for all new clinicians.

Work with manager of onshore patient intake team to achieve maximum use of W2 and contract clinicians.

Manage 3rd party vendor relationships: provide demand signals, conduct interviews, negotiate rates, project needs.

Provide ad hoc HR support to the CHRO on matters of payroll, absence, and compliance.

Regularly reported (generally monthly), team and individual performance metrics) to C-Suite Executives.

MERIT RESOURCE GROUP, WALNUT CREEK, CA 03/2018 – 03/2020

(Boutique HR Staffing Firm)

Senior Recruiting Manager

Senior recruiter with responsibilities for managing client relations, skills marketing, and full life-cycle recruiting. Daily Talent Acquisition activities covered all HR functional areas from HR Admin’ to CHRO; temporary, temp-to-hire and direct hire.

ROBERT HALF MANAGEMENT RESOURCES, OAKLAND, CA 08/2017 – 03/2018

(International Staffing Firm)

Recruiting Manager

Managed individual book-of-business as a full-desk recruiter with responsibilities for business development and full life-cycle recruiting of Human Capital resources that includes entry-level HR staff to Chief Human Resource Officers (CHRO).

Daily business development activities included cold calling, referral prospecting, and cross-selling HR services within existing client relationships, in addition to client management in the post-placement process. Also responsible for fee negotiations, providing clients with salary and compensation advice, participating in crafting and modifying job descriptions, and generally managing the client relationship throughout the entire sales and recruiting life cycle.

Daily recruiting activity includes data mining, Job Board searches, pin-point recruiting of passive job seekers, telephone screening, in-person interviews, reference checks, coordinating client/candidate interview schedules, salary negotiation, counter-offer coaching, and placement. Identifying candidates required extensive use of tools and techniques from in-house databases and applicant tracking systems, to on-line job boards, social networking sites and traditional referral and event networking.

EXPRESS SERVICES, INC., Concord, CA 08/2016 – 07/2017

(Multi-national Franchised Staffing Firm)

General Manager 01/2017 – 07/2017

Promoted to General Manager, reporting to the CEO, with primary responsibilities for recruiting, outside sales, finance, technology, and business planning. Daily duties also include production recruiting for direct hire and professional search requirements, and various special projects as directed by the CEO. One significant project was the financial planning and operational preparation of a successful franchise acquisition.

Professional Search Consultant 08/2016-12/2016

Hired by the branch manager to start, manage, and expand their direct hire (Professional Search) unit. Daily duties include account management, full life-cycle recruiting up to and including pricing and salary negotiations, and on-boarding for pure hire and contract-to-hire positions. Introduced a more efficient, structured, twice-daily status meeting by employing Agile (SCRUM) software development techniques. Provide mentoring to contract recruiters on recruiting and interviewing techniques to mitigate placement fall-offs and multiple-submission errors. Adopted by the branch manager to participate in executive meetings on business expansion, fiscal planning, performance monitoring, and staff management meetings.

EATON HUMAN CAPITAL SOLUTIONS, San Francisco, CA 01/2015 – 03/2016

(National Information Technology Staffing Firm)

Director of Recruitment 01/2015-03/2016

BARA INFOWARE, San Ramon, CA 09/2013 – 01/2015

(National Engineering/Construction Firm)

Senior Manager – IT Staffing 09/2013-01/2015

DIGITIAL INTELLIGENCE SYSTEMS (DISYS), Walnut Creek, CA 02/2013 – 08/2013

(International Information Technology Staffing Firm)

Senior IT Recruiter 05/2013-08/2013

Account Executive 02/2013-05/2013

TECHFETCH, LLC (Herndon, VA) 09/2012-01/2013

(National IT Staffing Portal)

Director, Enterprise Staffing Solutions (Contract position) 09/2012-01/2013

FUSEGLOBAL PARTNERS (San Francisco, CA) 03/2011-09/2012

(National Information Technology Staffing Firm)

Senior Business Development Manager 03/2011-09/2012

ALPHASOFT SERVICES CORPORATION (Walnut Creek, CA) 08/2009-12/2010

(National Information Technology Staffing Firm)

Agency Account Manager 08/2009-12/2010

ROBERT HALF TECHNOLOGY (Oakland, CA) 08/2007-03/2009

(International Information Technology Staffing Firm)

Division Director, Permanent Placement 02/2008-03/2009

Recruiting Manager, Permanent Placement 08/2007-01/2008

NEOSTAFF, INC. (San Ramon, CA) 05/2003-07/2007

(Specialist Staffing Firm)

President, COO and Technology Recruiting Director

EDUCATION:

BSc. (Hons. Part II), Chemistry & Biochemistry, University College of Rhodesia (Zimbabwe).

Contact this candidate