Data Entry Customer Service
Resume:
Kathleen Drinnon
Excellent customer service
Valrico, FL 33596
****************@*****.***
I haven't worked for Approximately 10 years or so, but I have been working for almost 30 years of customer service. I answered phone's, call center, Detail oriented, Multitasking, Data processing, Solve problems, etc.. I would be a great fit for you're company. Authorized to work in the US for any employer
Work Experience
Customer Service Representative
Polymer Plastic Company - Whitewater, WI
October 2007 to May 2011
• Data entry
• Answered phone and assisted customers with changes
• Assisted customers in person
• Scheduled reservations for customers
• Maintained up-to-date knowledge of customer accounts
• Provided assistance to clients
• Created customer appointments
• Explained products and benefits
• Inventoried stock
• Operated the cash drawer
• Confirmed payments, refunds, etc.
• Multitasking
• Scheduled reservations for customers
• Performed data entry for cus
• Managed client records
• Set up client appointments
• Performed customer service surveys
• Provided policy and service information
• Assisted customers with a warm and professional attitude
• Answered general questions
• Answered calls from customers and clients
• Resolved customer information and complaints
• Responded to claim inquiries
• Responsible for tracking and maintaining inventory
• Responsible for cashier duties
AAA
AAA The Auto Club Group - Whitewater, WI
February 2001 to October 2007
• Managed client records
• Set up client appointments
• Performed customer service surveys
• Provided policy and service information
• Assisted customers with a warm and professional attitude
• Answered general questions
• Answered calls from customers and clients
• Resolved customer information and complaints
• Responded to claim inquiries
• Responsible for tracking and maintaining inventory
• Responsible for cashier duties
Education
High school diploma in High School
Wheaton North High School - Wheaton, IL
March 2001 to October 2007
Skills
• Upselling
• Computer Operation
• Live Chat
• Multilingual
• Data entry
• Desktop Support
• Sales
• Operating Systems
• Technical Support
• Troubleshooting
• Help Desk
• Microsoft Windows
• Software Troubleshooting
• Network Support
• Active Directory
• Outbound sales
Additional Information
References:
Margaret Gehr
Owner Chicago Interior and Design
*************@*****.***
Contact this candidate