Enterprise and C level account sales specialist
Resume:
EXPERTISE
Customer Service
Management
Talent Acquisition
Front End Supervision
Customer Satisfaction
High Sale Conversion
Employee Training
Marketing Key Products
Order Fulfillment
Sales professional, dedicated manager, business owner, and customer service expert with 20 years’ experience. Respected advocate of customer-focused teams. Instills a shared, enthusiastic commitment to customer service as a key driver of company goal attainment. Lead by example to ensure the execution of all customer service and sales. Focused on compliance, departmental and personal conversion goals. Employee cheerleader, bringing sunshine and a positive attitude to work every day. 801-***-****
*****.******@*****.***
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4512 W. Clifton Park Court
Riverton, UT 84096
AT&T/ Retail Sales Consultant
(July 2021-Present)
• Knowledgeable & conversant in selling mobile technology for the full suite of AT&T products & services to
consumers & businesses
• Activate multiple lines and accounts.
• Actively listen to understand needs of customer while delivering superior, courteous, compassionate customer service offering tailored and thoughtful solutions to fit each individual or business need
• Meet key objectives and monthly sales goals by cross- selling services offered
• Assist Manager with all store operations and duties. CenturyLink / Lead Sales Associate
(June 2014 - May 2017)
• Performed & achieved 1st in Sales for the region
• Produced highest sales of 330% for strategic attachments
• Increased sales in office by 1500% in less than two years
• Recruited, mentored, and trained new talent
• Managed & led the YOUCAN platform project
• Honored with CenturyLink’s Circle of Excellence (COE) / Presidents Club
• Organized large trade show events in Salt Lake local market
Rylee H. Silcox
PROFESSIONAL EXPERIENCE
CONTACT
B u s i n e s s M a nager, S a l e s A c q u i s i t i o n E x p e r t & E n t r e p r e n e u r
PROFILE
Weather or Not Carwash/ Business Owner & Manager
(October 2005 – April 2019)
• Owner operator of popular carwash business for 15 years
• Managed and organized all employees and promoted a positive working environment
• Focused & achieved business growth year after year
• Member of the Car Wash Association
Tee Time Vending/ Business Owner & Manager (2006-2020)
• Managed all aspects of machine operations
• Secured vital locations among successful businesses to ensure profit maximization
• Organized & operated across 7 locations in the Salt Valley ACHIEVEMENTS
Circle of Excellence
CenturyLink / 2017
President’s Club
CenturyLink / 2017
Top Sales – 3rd in Region,
5th in Nation
CenturyLink / 2017
1st in Region - Sales
CenturyLink / 2016
Top AOV
O’currance / 2013
O’currance / Customer Service Representative
(August 2010 – October 2014)
• Produced the top AOV for month over month
• Maintained a consistent top 36% sales conversion rate
• Constructed vital training material on exemplary selling techniques & ideal customer service
• Managed in-bound calls, set up future payment
structures, & advised clients
• Appointed to represent sales floor in monthly meetings with VP of Operations
The Nail Jail N’ More/ Business Manager & Technician
(March 1998 – December 2017)
• Managed & assisted small business owner in all aspects of operation
• Established the highest volume of repeat clients
• Performed cash handling, marketing, procurement, vendor relations & regulatory compliance
R E FERENCES
PROFESSIONAL EXPERIENCE
Leslie Birkley
Goldman Sachs – VP of Consumer Affairs
Key Attributes
Optimistic Attitude
Strong Interpersonal Skills
Public Speaking
Determined & Resilient
Adaptive Learner
Decisive
Consetta Bringhurst
PF Management - Operations Manager
Kerry Archibald
A&A Custom Hardwood – Business Owner
Contact this candidate