Dental Assistant Customer Service
Resume:
Billie Dills
Rutledge, TN *****
*************@*****.***
Authorized to work in the US for any employer
Work Experience
Assistant Manager
Family Dollar - Blaine, TN
November 2021 to January 2022
Everyday operations of the store : opening,petty cash, deposit log ins, bank deposits, schedule, inventory,loss prevention, customer service, managed all associates and the task lists, store closings, etc.
Customer Service Representative
GC Services - Knoxville, TN
August 2011 to February 2014
Computer knowledge,collection of payments, trouble shooting for clients
• Provided assistance to clients
• Maintained up-to-date knowledge of customer accounts
• Explained products and benefits
Dental Assistant
Dr Tom Pryse - Knoxville, TN
July 1994 to November 2002
Patient care,x-rays, patient scheduling etc.
Education
Associate's degree in Dental Assisting
Tennessee Technological University - Knoxville, TN September 1992 to August 1994
Certificate in Radiology
Roane State Community College - Knoxville, TN
August 1991 to June 1993
High school diploma or GED in English, Mathematics, Foreign language Karns High School - Knoxville, TN
August 1984 to May 1988
Skills
• Customer Care (8 years)
• Computer Operation (8 years)
• Typing (8 years)
• Order Entry (5 years)
• Communication Skills (10+ years)
• Dental Assisting (10+ years)
• Dentrix (3 years)
• Medical Imaging (10+ years)
• Eaglesoft (4 years)
• Patient service (10+ years)
• English (10+ years)
• Customer service (8 years)
• Chairside Assisting (10+ years)
• Infection Control Training (10+ years)
• Front Desk (5 years)
• Medical Scheduling (10+ years)
• Office Management (3 years)
• Dental Receptionist (3 years)
• HIPAA (10+ years)
• Phone Etiquette (10+ years)
• Insurance Verification (6 years)
• Medical Records (3 years)
• Data Entry (3 years)
• Benefits administration
• Sales
• Caregiving (5 years)
• Computer literacy (2 years)
• Hotel experience (1 year)
• Microsoft Office (3 years)
• Supervising experience
• Management
• Management
• Filing
• Guest services
• Leadership
• Retail management
• Team management
• Microsoft Excel
• Microsoft Word
• Team management
• Laboratory Experience
• Medical Terminology
• Medical Coding
• Conflict Management
• Vital Signs
• Clerical Experience
• EMR Systems
Certifications and Licenses
Certified Dental Assistant, Registered Dental Assistant September 1994 to February 2012
Dental X-rays, laboratory crowns, orthodontic appliances, clerical work, patient education, Insurance Coordinator,New patient coordinator, inventory, etc
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