Service Representative Front Desk
Resume:
Katie Camey Perez
Department manger- Stop and Shop
Mastic, NY 11950
*********@*****.***
To pursue my interests in the business field. Also, to utilize my best knowledge to improve Operation skills. Lastly, to learn all operations, and enable continued growth and service the needs of the operation.
Language: English and Partially fluent in Spanish
Authorized to work in the US for any employer
Work Experience
Full time department manger
Stop and Shop - Medford, NY
May 2017 to Present
Customer service representative
Full time department manger
Online shopping
Computer skills
Filling paper work
Organizing
Phone calls and communication with customers daily Cashier
September 2016 to 2021
• Greeted and interacted with customers.
• Addressing customer inquiries, and concerns.
• Training new employees on all register duties.
• Monitor the front registers while manager was on break.
• Organize and monitor lottery tickets.
• Maintained and organized inventory for back office.
• Override cashiers miss charges.
• Closed registers point of sale at the end of every day.
• Submit tickets for all registers at the end of every day.
• Organize and promote yearly fundraisers.
Waitress
Friendly's Restaurant - Medford, NY
June 2015 to May 2017
• Greeted all guests, using guests names as often as possible.
• Escorting customers to their tables.
• Taking orders from guests and offering advice on the menu.
• Delivering outstanding food and beverage service to customers.
• Preparing accurate checks to itemize and total meal costs and sale taxes.
• Giving guests an accurate bill then taking payment from them in cash or credit cards.
• Ensuring the cashier tally sheet are accurate and any discrepancies noted and signed by a supervisor.
• Keeping the place of work and surrounding area clean and organized at all times.
• Removing dishes and glasses from tables, and taking them to the kitchen for cleaning. Education
High school or equivalent
SUNY Empire State College
Skills
• Customer Service (5 years)
• training (2 years)
• Word (5 years)
• Inventory
• Time Management
• Microsoft Word (5 years)
• Microsoft Office (2 years)
• Microsoft Excel (3 years)
• Cooking
• Dental office experience (Less than 1 year)
• Front desk (5 years)
Languages
• Spanish - Intermediate
Additional Information
• 80 WPM.
• Knowledge of Microsoft and Macintosh Operating Systems, including Microsoft Office .e. Word, Outlook etc, Iworks and Google Suite.
Contact this candidate