Data Entry Medical Assistant
Resume:
I can offer over ** years experience working in dentistry. My knowledge as a scheduler and treatment coordinator has provided me the ability to manage a well-run schedule and flow of the dental office. I oversee that patients are scheduled appropriately, keep the schedule productive, fill any openings in the schedule and confirm patients are aware of their next visit. As a coordinator I’m knowledgeable with insurances and presenting plans. In addition to these skills I am extremely knowledgeable in the clinical area as well. I’ve used data entry for over twenty years to input patient medical information, as well as their demographics and verification of insurance.
Diane Jeffrey
Mechanicsville, VA 23111
VCU Health Systems - Richmond, VA
March 2006 to Present
Dental Treatment Coordinator
Worked prn/part time in various departments-
Orthodontics, surgical, and general dentistry
Register new patients
Insurance write offs
Predeterminations
Posted payments
Check in/out
Checked insurance
Presented treatment plans
Offered care credit
When applicable offered payment plans
Collected copays/fees
Answered Multiple line phones
Greeted patients in a friendly and welcoming environment
Anticipated proper instruments while assisting in medical procedures
Patient Vitals prior to and during sedation
Patient histories prior to surgery
Stayed with patient while recovering
Removed sutures post op
Instructed patient post op
Charted while doctor exam
EMR
Maintained HIPAA compliance
Effective interpersonal and communication skills, solid written and verbal skills/ability to keep
Monument Ave Dentistry - Richmond, VA
January 2017 to June 2020
Dental Treatment Coordinator
Dentrix software used
X-ray certified
Checked patients in and out
Filed claims
Collected copays/deductibles
Maintained a full schedule for provider and three hygienist
Worked on recall list
Entered insurance payment
Adjusted insurance payment according to contractual agreement
Answered high volume of phone calls
Scanned all documents into EMR
Worked directly with other offices to provide records and referrals
Occasionally assisted hygiene with prophy, full mouth series, and peri charting
Ordered office supplies
Maintained maintenance on all office equipment
Checked emails and responded accordingly
Maintained social media page
Assisted in advertising
Bank deposits
Reconciliation of monies at the end of shift
Confirmed doctor and hygiene schedules
Kept a clean, tidy, and inviting waiting room
GASTROINTESTINAL SPECIALISTS
Mechanicsville, VA
January 2014 to April 2017
Medical Assistant
Communicated with patients including scheduling patient appointments
Maintained medical records
Contacted patients with benign results
Placed follow up procedure dates in EMR
Scheduled procedures for multiple providers while following strict block time in OR
Scheduled laboratory tests and collect reports
Managed billing and payment
Processed insurance claims
Took inventory and liaise with suppliers of medical supplies
Vital signs
Conducted basic laboratory tests
Prepared the examination room and equipment
Assisted the doctor in administering medications, diagnostic testing, and in office treatments, hemorrhoid banding, and flexible sigmoidoscopy
Olsten Staffing - Richmond, VA
February 2012 to October 2014
Staffing Coordinator
Patient/and customer support
Established and maintained positive professional communications with the Medical Staff, Administration, nursing staff, all hospital departments and related health agencies
Exhibited a high degree of responsibility for confidential matters
Demonstrated compliance with (HIPAA) regulations
Prepared for medical staff meetings
Identify patient requirements and created a staffing strategy
Assisted the HR department with hiring, training and onboarding new employees
Prepare work schedules and enforce compliance with employees
Create daily staffing reports, monitor employee performance and submit weekly reports to management
Determined staffing shortfalls and filled those according to the type of medical provider needed
Confirm staff details and working hours to ensure accurate employee compensation
Ordered supplies
Answered phones
MCV Hospital - Richmond, VA
1992 to 2004
ER Secretary
Register patients in a timely manner
Effectively and efficiently communicated with physicians/nursing staff
Obtained ekg, blood draw
Assisted with minor procedures
Patient vitals
Managed multi-line phone system
Sent labs, responded to high call volume
Coordinated patient room assignment
Scheduled procedures
Excellent time management skills in stressful situations
Education:
Varina High School 1988
Richmond School of Health and Technology- Nursing
Several in-service classes at VCU
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