Data Entry Front Desk

Prisa Hafezi

Cellphone: 818-***-****

***********@*****.*** san Fernando valley

Work Experience

Supervisor

Hotel Burbank Holiday Inn - Burbank, CA January 2022 to persnt

Train and supervise the front desk associates to ensure adherence to quality standards, deadlines, and proper procedures.

Provide associates with guidance on handling difficult or complex problems or in resolving escalated complaints or disputes.

Implement corporate or departmental policies, procedures, and service standards in conjunction with management.

Coordinate with housekeeping department, as needed.

Perform other duties as assigned.

Manager

Rest Haven Motel - Santa Monica, CA January 2019 to December 2021

Ensure guest satisfaction and the efficient operation of the hotel by supervising operating departments in the absence of the General Manager and/or the Manager on Duty.

Assist the General Manager by continually focusing on achieving hotel profitability through revenue generation cost control guest satisfaction and development of associates.

Administrative executive or professional tasks

Data Entry and Analysis

Medtronic - Northridge, CA March 2018 to January 2019

Reading source documents and enter information into specific fields

Reviewing and analyzing data to confirm authenticity and accuracy of company data.

Making sure for accurately inputting a high volume of customer orders and information into the company’s database, creating work orders for customers, and ensuring information is accurate

Communicating with appropriate department of order when needed

Reviewing discrepancies in entered data, making appropriate corrections or requesting clarification as needed

Technician and Quality Control Engineering

Cyber Rain Inc - Encino, CA September 2013 to January 2018

●Assembling electronic boards of automated irrigation system

●Programming, testing, inspecting boards, and products

●Appling necessary calibration

●Compiling and evaluating statistical data to monitor quality levels

Manage Technicians, Customer Service, and Sales

Planet Online (RBC) May 2011 to August 2013

●Assisting customers with resolving technical issues with their service or equipment

●Troubleshooting technical issues

●Working with customers to find the products or services that best meet their needs

●Collaborate with the marketing department for new products

Education

BS in Electrical and Computer Engineering, Graduated

MA in New School Architect & Design Construction Management, In Progress

Additional Information

Electronics Repair, troubleshooting, debugging, and programming

Sales and Customer Service

Decoration and interior design

Languages: English and Farsi

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