Personal Assistant /Office Secretary/project assistant / HR Officer

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CURRICULUM VITAE

FOR

GLADYS

GOTORA

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** *********** ****

NEW MANDARA

GREENDALE

HARARE

Mobile: 077-*-***-*** /071*-***-*** Email: adryn6@r.postjobfree.com PERSONAL DETAILS: Date of Birth : 13 September 1985 Marital status : Married

Nationality : Zimbabwean

Language : English & Shona

Driver’s Licence : Clean class 4

PERSONAL ATTRIBUTES

Highly creative, innovative & resourceful with excellent verbal and written communication skills backed by a diploma in Topflight Secretarial with LCCI. CARRIER OBJECTIVE

My objective is to utilize my professional, technical and personal skills in an organization that encourages personal training and growth, so as acquire necessary skills, knowledge and experience to be an expert in the field.

WORK EXPERIENCE

CURRENT

MUNICIPAL WORKERS UNION OF ZIMBABAWE- PA(EXECUTIVE CHAIRMAN) / OFFICE SECRETARY

MARCH 2012 – TO DATE

DUTIES

• Typing, designing and presentation of letters, memos, reports and any other correspondence

• Managing and liaising with respective members in terms of the calendar of events as approved by the Executive Board members.

• Coordination and planning of training workshops for members

• Leave plan implementation. Participating in planning of the Union exercises and operations

• Filing, archiving, photocopying, scanning and faxing documents.

• Participating in recruitment and selection process

• Answering and dealing with incoming and outgoing telephone calls.

• Managing and supervise all travel arrangements and bookings Executive members and Committees.

3

• General ad-hoc duties such as ordering stationary, making tea, and tidying the office area.

• Orienting new employees to the organization

• Handling confidential information in line with the firms’ data security protocols

• Handling incoming and outgoing emails

• Maintain the Executive Chairman’s diary

• Perform any other tasks assigned by the Executive Chairman and Management PREVIOUS

1. NEC – HARARE MUNICIPAL UNDERTAKING /SECRETARY

CONTRACTS (JULY 2010 – 31ST DEC 2011)

DUTIES

• Providing secretarial and administrative support functions.

• Tasks among others include covering the reception area at lunchtime and during holiday periods, meeting and greeting visitors, answering their queries and dealing with deliveries.

• Maintaining the Secretary General’s diary

• Ensuring the smooth running of the Secretary General’s office.

• Planning all travel arrangements and accommodation for board member through the Secretary General’s office.

• Filing, archiving, photocopying, scanning and faxing documents. 2. AGISENT SECURITY/ ADMINISTRATOR

[JAN 2009-JAN 2010]

DUTIES

• Filing receipts accountability purposes

• Recruit and select guards and other required staff members

• Typing weekly reports exacting information from the guard’s occurrence book

• Preparing bank reconciliation statement

• Banking any payments from clients

• Preparing debtors and creditors book and posting in the analysis book

• Maintaining petty cash book

• Maintaining files for creditors, debtors,directors and clients information

• Handling incoming and outgoing calls

• Checking and sending e-mails

• Keeping guards confidential and personal files

• Maintaining the managing director’s diary

• Operating Belina payroll

3. CJ HOLDINGS/ PA {CEO}

[30MAY2006-DEC 2008]

ACADEMIC QUALIFICATION: 1998-2001

• 5 ‘O’ Level subjects including English.

4

PROFESSIONAL QUALIFICATIONS

1. BACHELOR OF COMMERCE (HONOURS) DEGREE IN HUMAN

RESOURCES MANAGEMENT (WOMEN UNIVERSITY IN AFRICA) – 2015-2017

2. LCCI TOPFLIGHT SECRETARIAL DIPLOMA LEVEL 1-3 (DENMARK COLLEGE) - 2005

3. HUMAN RESOURCES MANAGEMENT DIPLOMA (IPMZ) - 2014 4. IAP {INSTITUTE OF ADMINISTRATION PERSONNEL} PART 1

(TRUST ACADEMY)-2007

OTHER QUALIFICATIONS & EXPERIENCE

Personal Enhancement Certificate

Topflight Secretarial College Diploma

• Central Vehicle Registry/ Trainee (Attachment Jan- May 2006) PERSONAL SUMMARY

• Playing chess

• Reading the bible, novels and any material of interest

• Travelling

REFEREES

MR ZHOU MR M. RUSHIZHA

Central Vehicle Registry CJ Holding

Robson Avenue Robinson house

HARARE Kwame Nkrumah st

TEL: (04) 754743 HARARE

Cell: 077*-***-*** Cell: 073*-***-***

MRS R. KATSANDE CURRENT -MR O. MUCHEMEDZI

NEC Municipal Undertaking Municipal Workers Union of Zimbabwe 5 Smit Crescent 1

st

floor

Eastlea Throgmorton house

HARARE HARARE

TEL:(0242) 747852/ 747455 TEL:(0242) 740712

Cell: 077*-***-*** Cell: 077*-***-***

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