To Whom It May Concern:

I, Bobby E. Sheffield, Sr., am applying in confidence to your organization for the position of President/CEO.

I am academically qualified for this position because I possess a Bachelor of Arts degree from California Baptist University in Psychology. I also possess a Master of Science degree from Loma Linda University in Psychology, and I have been awarded a post-graduate degree (Ph.D.) in Counseling Psychology. It is because of these extensive academic qualifications in the human service field that I feel confident in making my opening statement.

These qualifications have prepared me to successfully manage personnel and implement a variety of service-oriented programs for mid to large corporations. I have excellent verbal and written skills which I hope you will give me the opportunity to prove in an interview.

My current employment as well as other employments mentioned on my resume has afforded me a wealth of experience in a variety of multicultural service-oriented capacities. I am not bilingual, but I have found that often one can speak the language, but not have a grasp or full understanding of that culture.

In the past 20-plus years, I have made a conscious effort to understand and appreciate the dominant cultures I work with and serve. This is an asset, which I feel adequately prepares and qualifies me as President/CEO.

Over the years working as a Vice President, Senior Executive, Administrator, Director/Trainer in the Non-Profit Sector, and a Floor Manager in the debt/student loan services field, I have had to train staff and initiate programs, which meant establishing office policies and procedures as well as networking and publicizing the services in the community. To better serve the communities that I serve, I am active in various communities’ Board of Directors, such as the National Council on Alcohol and Drug Dependency, Los Angeles (NCADD, LA) and the Violence Prevention Coalition of Los Angeles County (VPC, LA-CO) to name a few. Through these avenues, I have been able to effect significant change in the communities I serve.

Once again, I would like to reiterate that I am the best candidate for the position of President/CEO.

I have a myriad of related experiences and I am academically qualified. I feel I would be an asset to your organization. I will call in a few days to arrange an interview at a convenient time for you. Thank you for your consideration.

Sincerely,

Bobby E. Sheffield,

16040 Edgewater Lane

Rancho Belago, CA 92551

951-***-**** Cellular

Bobby E. Sheffield

16040 Edgewater Lane, Rancho Belago, CA 951-***-**** adryhr@r.postjobfree.com

Analytical, passionate, and resourceful business and education professional with 15+ years of diverse leadership and training experience. Collaborative and adaptable relationship-builder skilled in professionally communicating, improving processes with innovative solutions, and managing program goals, curriculum design, budgets, reporting, outreach, and research in fast-paced and dynamic environments.

Professional Experience

Career Exploration March 2021 - Present

●Exploring career opportunities following the COVID-19 pandemic

●Networked with diverse professionals by conducting virtual informational interviews, learning about trends in various industries

Riverside County Black Chamber of Commerce Riverside, CA

Vice President February 2018 - December 2021

●Promoted business, industrial, job development, and civic improvements by strategically planning and directing Chamber of Commerce activities, impacting hundreds of community members

●Led a team of 12 by clearly communicating expectations and delegating tasks, maintaining a 92% employee retention rate

●Led a Team of Social Work Interns from, California Baptist University, Loma Linda University, Cal State Long Beach, and Cal State San Bernadino these SW Interns were 2nd and 3rd-year Interns, and I worked with them in the Underserved communities of the Inland Empire

●Coordinated a $3.5 million annual budget by forecasting and tracking financial data, ending within 95% of projected values

●Advertised activities, seminars, programs, and services using targeted marketing strategies, growing participation by 23%

●Organized education, leadership, and mentorship programs by fostering strong partnerships with external agencies, expanding reach by 27% by prioritizing underserved populations

●Oversaw grants by managing applications and execution, successfully securing $3 million in annual funding

●Contributed to decisions by steering committees and liaising with cross-functional teams, confirming alignment with organizational goals

Seila Law Group, LLC Orange, CA January 2016 - February 2018

●Supervised a team of # 27 by monitoring performance and offering training and feedback, collectively enrolling 212 clients into the pharmacy and medication class action

●Monitored phone calls by conducting regular audits and assessments while tracking key metrics, ensuring completion of 100-150 calls per day

●Enrolled 30 clients by navigating a complex customer relationship management (CRM) system, reducing information errors and discrepancies by 12%

Mathys Law Group, LLC Woodland Hills, CA

Intake Manager March 2012 - January 2016

●Steered administrative functions using excellent organizational skills, surpassing productivity goals by #31%

●Drove client enrollment by building relationships and processing data and documentation, resulting in a 62% growth in new clients

●Trained 52 new employees by demonstrating script, policy, and phone etiquette techniques, boosting team performance by 20%

Morgan Drexen, Inc Santa Ana, CA

Client Coordinator & Training Manager February 2010 - March 2012

●Educated 71+ new hires by coordinating and delivering comprehensive training programs, allowing for a smooth transition into the position while promoting compliance

●Supported hiring by leading interviews and assessing qualifications, verifying alignment with position requirements

●Generated complex reports by compiling and organizing detailed information, increasing accuracy by 12%

Additional Experience

Lexxiom, Inc Manager & Paralegal

Palms Chapel Mortuary Inc President & CEO

Compton Community Colleges Professor

Institute for Black Parenting Administrative Director - Foster Care Division

Frederick Douglas Child Development Corporation Assistant Executive Director

Watts Health Foundation, Inc Director of School-Based Services

Core Competencies

Training, Education, Leadership, Interpersonal Communication, Relationship Building, Presentations, Data Analysis, Research, Reporting, Budgeting, Scheduling, Community Outreach, Marketing, Problem-Solving

Technical Skills

Microsoft Office (Word, Excel, Outlook, PowerPoint), Google Suite, Zoom, Learning Management Systems

Education

Doctorate of Philosophy in Counseling Psychology, California Miramar University

Master of Science in Psychology - Business Administration Minor, Loma Linda University

Bachelor of Science in Psychology - Theology Minor, California Baptist University

Associate of Arts in Business Administration, Harbor Community College

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