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Loan Manager, Call Center Supervisor

Location:
Killeen, TX
Salary:
1300
Posted:
July 31, 2022

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Resume:

Cathleen C Elander

**** ***** ***** ****, *** ***

Killeen, TX 76542

254-***-****

adryha@r.postjobfree.com

OBJECTIVE

Seeking employment to utilize the various skills gained over my course of employment in many different fields ranging from Teller, Administrative Assistant to Management to Sales and Marketing.

ABIILITY SUMMARY

My experiences range from secretary to finance manager and outside sales and marketing that covered the state of Texas. I believe my experiences and successes make me a prime candidate for most any position for which I may apply. My background includes managing a call center and payment processing division for a large Student Loan Corporation. With me, you will find a reliable, eager and responsible individual willing to do her best at the task at hand. Employment is my number one priority.

EMPLOYMENT HISTORY

TELETECH, Supporting Schwan’s Home Delivery Aug 2021 to April 2022

Work from home customer service and sales provided, but not limited to, account set up and maintenance, order support, order tracking and problem resolution for a diverse client base.

Branch Office Administrator, Edward Jones Investments 2008-2010

Performed all activities relative to managing a financial investment office and performed all duties and tasks except financial advising.

Communicated with clients by phone, in writing, by mail and face-to-face to schedule meetings with the Financial Officer and respond to requests or provide problem resolution.

Outside Sales Representative, Killeen Daily Herald 2008-2008

Integrated Sales Representative, Nelnet 1999-2007

Finance Manager, Sallie Mae 1997-1999

Student Loan Manager, Bank One 1993-1996

Call Center Supervisor, Sallie Mae 1991-1993

Other Employers: Killeen Independent School District; Killeen Savings and Loan, First National Bank, and Bank One

Cathleen C Elander

Page Two

EDUCATION AND TRAINING

Our Lady of the Lake University, San Antonio, TX, Bachelor’s Degree in Business Administration

I received my Associates Degree from Central Texas College and continued taking classes to receive my Bachelor’s Degree from Our Lady of the Lake University.

OCCUPATIONAL LICENSES AND CERTIFICATES

Human Resources Management, University of Phoenix

ADDITIONAL INFORMATION

Typing 60+ words per minute

Proficiency in Microsoft Office programs

Creativity with vinyl design creation and paper crafting

10 key usage

Social programs to include Twitter, Facebook (Meta), and Instagram, all of which have a place in today’s workforce for communication and advertising subjects such as employment and new products being introduced or enforced in the marketplace.



Contact this candidate