ERIK VALERA
**** ******** ***, *******, ** ***** • 832-***-**** • adryf7@r.postjobfree.com
DETAIL-ORIENTED SALES MANAGER
District Manager • Construction Project Manager • Construction Manager • Retail Project Manager
Negotiation • Goal Setting • Project Planning • Budget Management
Delivered Successful Projects • Improved Timelines • Managed Teams • Exceeded Goals
Managed P&L Statements • Led Region in Sales • Drove Revenue • Implemented Programs
WORK EXPERIENCE
Oportun, Houston, San Antonio, Austin, El Paso, Texas (Remote) 2015 - present
Leading financial services company
Senior Regional District Manager July 2020 - present
●Optimized $125M in receivables in 15 locations by managing up to 30,000 monthly transactions.
●Streamlined team of 65+ through customer service and operational training and coaching.
●Exceeded all performance goals by focusing on in-store production and agent utilization targets.
●Expanded financial oversight by managing profit and loss statements, margins, and production.
●Spearheaded successful initiatives, such as succession planning and leadership programs, by providing hands-on management guidance and fostering communication.
●Improved overall productivity by planning and overseeing community outreach events.
●Achieved promotion to lead the second largest company region through excellent performance.
Store Development Construction Manager Oct 2017 - July 2020
●Expanded 9-state construction footprint through successfully directing and executing projects.
●Streamlined regulatory compliance and safety by implementing code enforcement and enforcing all safety protocols and building codes to adhere to city and state requirements.
●Delivered financially viable projects by ensuring that projects were built in line with set budgets, effectively analyzing and managing any change orders or unforeseen conditions.
●Improved accuracy by executing projects in alignment with all design and construction plans.
●Streamlined documentation by effectively handling contract administration, vendor agreements, SOWs, construction schedules, general conditions, cost estimates, drawings, and COIs.
●Built successful vendor relationships through productive communication processes.
Senior District Manager Nov 2015 - Oct 2017
●Improved overall productivity for a team of 62+ by fostering a culture of operational excellence.
●Optimized $84M in receivables in 12 locations by overseeing up to 30,000 monthly transactions.
●Expanded the Texas market by planning the implementation of 45 stores in 2 years.
●Exceeded monthly and quarterly performance goals through successful team initiatives.
●Streamlined Kronos implementation to chain, including reporting, by serving as Field Leader.
Payless Shoesource, Houston, TX July 2013 - Nov 2015
District Manager
●Improved the ranking for districts from 11 to 7 during 2013 by overseeing 27 Houston stores.
●Generated $15M through rolling out new programs and company operations processes.
●Boosted team productivity by providing leadership, motivation, and training to store staff.
●Streamlined HR process by implementing new processes for talent acquisition and retention.
●Improved bottom-line profit by analyzing financial reporting to identify areas for enhancement.
●Launched educational initiative via collaboration on domestic and international video training.
Ross Dress for Less, Houston, TX Sep 2012 - July 2013
Store Manager
●Improved ranking from 13 to 2 in district by updating processes and company programs.
●Boosted customer satisfaction by implementing new approaches and employee incentives.
●Reduced store deficiencies by implementing a vision plan for a 6-month turnaround.
●Optimized staff productivity through mentoring, training, goal setting, and coaching.
●Achieved recognition for most improved store by implementing new back-of-house procedures.
Charming Charlie, Houston, TX Dec 2009 - Sep 2012
Senior Construction Project Manager
●Delivered 47-store project initiative by opening stores in 17 different states, handling all aspects of construction from inception through grand opening.
●Spearheaded 22-store remodel project through meticulous project management delivery.
Toys R Us, Houston, TX Sep 2004 - Nov 2009
Store Manager
●Optimized 6-manager staff workflow by mentoring, training, and setting goals for employees.
●Improved store sales 19% by creating and executing innovative sales strategies.
●Earned top-25 nationwide managerial ranking through consistent excellent sales and store performance for three consecutive years.
●Drove customer satisfaction by articulating needs and implementing targeted solutions.
●Expanded overall business through adopting a holistic approach to building relationships with guests, reaching new customers, and helping maintain existing business.
EDUCATION
University of Phoenix, Houston, TX
Bachelor of Arts, Business
TECHNOLOGIES & CERTIFICATIONS
Technologies: MS Office, Project, Concepts, Outlook; AutoCAD, Turbo Tax, Publisher
Certifications: Health and Life Insurance, Series 6 and 7; Certified Translator (Spanish)