PROFESSIONAL STATEMENT

TANISHA BRANDON

CLINICAL PHARMACY SPECIALIST/ANALYST

CAREER HIGHLIGHTS

+ Retrieval and analysis of data; producing reports indicating the performance and status.

+ Proficient in strategic operations management with emphasis on improving workflow.

+ Extensive knowledge in training, developing, coaching, and mentoring.

+ Adept ability to manage multiple projects/priorities simultaneously.

+ Expertise in sales, pricing strategies, customer relations and needs assessment, marketing, financial management, and purchasing.

+ Proven capacity to oversee processes to achieve objectives, including analysis of workflow and ability to make changes promptly.

+ Demonstrated ability to build strong business relationships, both internally and externally.

EXPERIENCE

BLUE CROSS BLUE SHIELD OF TENNESSEE TELECOMMUTER

CLINICAL PHARMACY SPECIALIST/ANALYST 2020-PRESENT

+ Enter authorizations and test claims into the pharmacy benefits system to ensure appropriate claim adjudication.

+ Managing multiple projects and initiatives to improve organizational efficiency.

+ Manipulate data to provide insights to aid in decision-making.

+ Viewing reports; analyzing and tracking data.

+ Triage requests by providers and members/members representatives for pharmacy prior authorizations, exceptions, and appeals.

+ Assists with departmental training, audits, and quality improvement activities.

+ Serve as liaison between members, pharmacies, and other departments.

CVS SPECIALTY PHARMACY BARTLETT, TN

OPERATIONS SUPERVISOR 2019-2020

+ Supervised and coordinated the scheduling and performance of 25-30 employees across diverse functional areas.

+ Tracked and analyzed data, such as key performance indicators (KPIs) and metrics, to optimize operational efficiency.

+ Managed multiple projects and initiatives to improve organizational functions.

+ Financial responsibilities, which included annual budgeting and monthly financial analysis.

+ Responsible for purchasing, shipping/receiving, and inventory management.

+ Performance management, talent selection, and training & development.

+ Organized and streamlined processes to improve workflow efficiency, which improved quality and production metrics by 15% in less than six months.

EXPRESS SCRIPTS MEMPHIS, TN

SR. INTERVENTION TECHNICIAN 2017-2019

+ Served as liaison to clients and other departments to improve organizational effectiveness.

+ Data collection, analysis, and reporting of quality errors to optimize team performance.

+ Accurately input and clarify data with high-quality standards.

+ Accepting high volume inbound calls while meeting and exceeding metric phone goals.

+ Function as a resource for the team regarding policy and procedure questions.

+ Conduct new hire and ongoing training.

KEY QUALIFICATIONS

+ Data Analytics

+ Project Management

+ Efficiency Improvement

+ Organizational Development

+ Proficient in Microsoft Office Suite (Word, Outlook, Excel, and PowerPoint).

+ Experienced with industry-standard Data Analytic and Project Management tools and applications (i.e., Tableau, Wrike)

CERTIFICATION/LICENSES

+ CERTIFIED PHARMACY TECHNICIAN- Pharmacy Technician Certification Board

+ REGISTERED PHARMACY TECHNICIAN- TN & NV Boards of Pharmacies

Motivated and tech-savvy analyst who is highly skilled in business/data analytics, project management, operations leadership, training, customer service, marketing, and sales.

C O N T A C T

adrye1@r.postjobfree.com

901-***-****

www.linkedin.com/in/trbrandon

Greater Memphis, TN Area

E D U C A T I O N

BOWIE STATE UNIVERSITY

M.B.A- Business Administration

(Presently Enrolled)

BELHAVEN UNIVERSITY

B.B.A. Business Administration

A.A. Business Administration

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