Ashley Bowers

*** ******* ****

Portsmouth, Va 23701

Phone: 757-***-****

E-Mail: adrydt@r.postjobfree.com

Professional Summary

Talented Bartender accomplished in handling high volume of orders for beer, liquor, and mixed drinks. Keeps customers coming back for more with attentive service. Seeks out opportunities to improve bar traffic with special promotions, signature cocktails, and regular specials.Well known for creating crafty cocktails at upscale establishments. Effortlessly mixes multiple drinks simultaneously while engaging guests with clever conversation.Offers dedication and skill to keep foodservice operations thriving and expanding in even most challenging market conditions. Proven manager with over 10 years of related experience and excellent training abilities. Works well under pressure to meet high-volume demands.

Skills

Mixology

Beer and wine recommendations

Craft cocktail preparation

Suggestive selling

Wine and liquor knowledge

Customer service

ABC regulations

Payment processing

Safe food handling procedures

Order management

Training and development

Food safety

Customer relationship-building

Manage cash register

Train employees

Coordinate schedules

Recipe and menu memorization

Bar restocking

Experience

May 2022 to Current

Elizabeth Manor Golf and country club Portsmouth, Va

Bartender/ Banquet Server

Greeted members and guests with cheerful smile and warm welcome at arrival and courteous farewell at departure to foster positive experience.

Helped driving range set up special golf clinics for guests.

Kept cart staging area presentable for guests and carts ready for use.

Drove around golf course to check in with golfers and observe players for rule violations.

Sold and served the patrons their refreshments, including sodas, tea and alcoholic beverages.

Kept personal appearance clean and professional to uphold strict company requirements.

Set up catering service according to customer requests and banquet event orders.

Upheld high standards of safety, security and cleanliness for each event.

Delivered exceptional customer service to guests and routinely anticipated needs.

Stayed upbeat and friendly toward guests and skillfully handled diverse requests.

Put out tablecloths and place settings, arranged furniture and set up buffets to prepare for events.

Assisted guests with menu exploration and making food and wine choices based on preferences.

Cleaned and sterilized dishes, utensils and equipment to minimize food-borne infection risk.

Kept team ready for busy periods by restocking stations and maintaining clean work areas.

Completed orders by totaling the checks and processing payments.

Skillfully loaded trays with food items, condiments and eating utensils.

February 2019 to March 2022

Tap it local Chesapeake, Va

Bartender Supervisor

Conducted weekly and monthly inventories to maintain appropriate levels and replenishment schedules.

Promoted featured drinks and food specials through social media platforms to encourage sales.

Adhered to all ABC and company-defined regulations.

Trained new bartenders in customer service, bar equipment safety, drink preparation, and upselling techniques.

Replenished garnish trays and empty liquor selections, working with barbacks to maintain consistent supply of ice and glassware.

Increased sales by introducing new and promotional cocktail recipes.

Monitored open bar tabs, closed out bills for departing patrons, and processed cash and credit transactions.

Reported or resolved safety hazards such as spills or broken glassware.

Cleaned and sanitized glassware and flatware and stored in bar areas for easy access.

Conversed with customers and recommended specials to build rapport and cultivate customer loyalty.

Crafted beverages from well, top-shelf, and specialty spirits according to menu recipes or patron requests.

Used POS system to process cash and credit card transactions.

Kept operations in line with local and state health codes.

Organized and balanced daily receipts, logs, and reports.

Directed safe preparation and delivery of meals in fast-paced environment.

Maintained updated knowledge of cocktail, wine, and beer menus and memorized all in-house recipes.

Verified legal drinking age of patrons through stringent ID checks.

Greeted patrons seated at bar, provided menus, and memorized or recorded drink and food orders.

Managed registers, counting drawers before and after each shift.

June 2017 to December 2018

Legends Brewing Depot Portsmouth, Va

Bartender

Greeted patrons seated at bar, provided menus, and memorized or recorded drink and food orders.

Cleaned and sanitized glassware and flatware and stored in bar areas for easy access.

Crafted beverages from well, top-shelf, and specialty spirits according to menu recipes or patron requests.

Verified legal drinking age of patrons through stringent ID checks.

Maintained updated knowledge of cocktail, wine, and beer menus and memorized all in-house recipes.

Used POS system to process cash and credit card transactions.

Replenished garnish trays and empty liquor selections, working with barbacks to maintain consistent supply of ice and glassware.

Conversed with customers and recommended specials to build rapport and cultivate customer loyalty.

Monitored open bar tabs, closed out bills for departing patrons, and processed cash and credit transactions.

Adhered to all ABC and company-defined regulations.

Recommended house specials to new patrons to boost revenue.

Oversaw special events such as trivia nights to bring in customers and boost sales.

Supported servers by preparing alcoholic and non-alcoholic drinks for table customers.

Engaged customers in conversations to understand desires and recommend specific liquor, wine, beer and cocktails.

Measured and mixed ingredients such as liquor, soda, and garnishes to prepare cocktails in accordance with established recipes.

March 2015 to June 2017

Texas Roadhouse Suffolk, Va

Server/bartender

Communicated customers' menu choices and special requests to kitchen staff to minimize errors.

Transported food products, cleaned tables and counters, and stocked dining room supplies.

Upheld high sanitation and safety standards while delivering and serving food.

Monitored tables, handled requests, kept drinks refilled, and offered menu recommendations.

Handled multiple tables at once with high service quality.

Entered orders, delivered food and beverages, and processed payments.

Used POS system to accurately input orders and process payments.

Greeted guests promptly, shared daily specials, and collected drink orders to offer superior service.

Picked up trash and removed spills promptly to keep dining area fresh and inviting.

Restocked stations regularly to promote team productivity and meet customer needs.

Suggested menu choices such as daily specials and appetizers to increase sales and meet upsell targets.

Greeted all guests with smile and friendly greeting.

Fostered fun atmosphere and family-style work environment.

Answered phones and took phone orders for customer pick up or delivery.

Took orders, made drinks, served food, and provided refills for guests.

Trained new servers in restaurant procedures and customer service standards.

Balanced trays with care to successfully deliver large volumes of food quickly.

Engaged customers in friendly conversation to boost satisfaction and loyalty to restaurant.

Assisted guests with making menu choices and took note of special requests.

Education

June 2007 Portsmouth Christian School Portsmouth, Va

High School Diploma

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