Guest service and satisfaction,Scheduling, payroll, retail sale,merc

Alonda Bollenbacher

********************@*****.*** 303-***-****

Experience

Managed and developed from 6-175 people.

Outstanding management style, a decision-maker with ability to lead and motivate others while simultaneously, maintaining loyalty of co-workers and supervisors.

Exceptional skills in planning, communicating, following up with supervisors.

Highly productive, resourceful, and organized professional in staffing and supervision of others with positive results; also exceptional results in training and developing future leaders.

Exceptional retention skills in retaining employees.

Achieve goals with persistent determination and readily accepts additional responsibility.

Outstanding customer service skills.

Developed future leaders through mentoring and training.

Effective in reduce cost and controlling shrink.

Driving sales through effective merchandising and display plans.

Day to day store operations while maintaining best practices and standards and customers satisfaction

Interview job applicants to obtain information on work history, training, education, or job skills.

Hire employees and process hiring-related paperwork.

Address employee relations issues and employee concerns

Schedule or conduct new employee orientations

Maintain and update human resources documents, such as personal files, employee handbooks or directories, or performance evaluation forms.

Direct and supervise employees engaged in sales, inventory-taking, or in performing exceptional Guest services for customer

Work History

King Soopers February 1980 – November, 2021

oHuman Resource Assistant: February 2021 – November 2021

oMerchandising Assistant: July 2019 – January 2021

oOperations Assistant: January 2018 – June 2019

oCoordinator: August 2016 – January 2018

oAssistant Store Manager: July 2009 – August 2016

oProduce Manager June 1986 – July 2009

oFloral Manger August 1982 - 1986

oPerishable clerk June 1980 – June 1982

Education

Continuous education through Managerial and Inspirational Books

Continuing education through Mountain States Employers Councils, communication and leadership seminars/classes.

Loeretta Heights College 1987 for Floral Design Certification

GED 1994

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