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Diversity Inclusion Customer Support

Location:
Hyderabad, Telangana, India
Posted:
July 31, 2022

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Resume:

Mobile: +91-964*******

Career Objective

TEJASWI BOINA

E-Mail: adryc0@r.postjobfree.com

I present myself as honest, hardworking, sincere and dedicated to my profession. Am a keen learner from organizations that promote innovation, and where I can utilize my talents to the optimum. I want to secure a responsible career opportunity to fully utilize my training skills, while making a significant contribution to the success of the company.

Professional Synopsis

A dynamic professional with 6.3 years of experience in HR operations broadly in handling End to End Recruitment, Performance Management, Training & Development, Employee Relations.

Adept at handling day to day HR activities in co-ordination with internal / external departments for smooth organizational functioning.

An effective communicator with excellent relationship building & interpersonal skills. Strong analytical, problem solving & organizational abilities.

Areas of Exposure

Resourcing & Recruitment

End-to-End recruitment through job portals, social networking sites (Naukri, LinkedIn, Indeed), bulk hiring, campus drives. (Approx. 20,000+ applicants per annum)

Planning human resource requirements at Managerial and Non-Managerial levels in consultation with heads of different functional & operational areas, offer managements.

Preparing and submitting all relevant HR letters/documents/certificates as per the requirement of employees in consultation with the management.

Scheduling and coordinating interviews, completing relevant documentation with seniors.

Offer Management

Training and Development

Identifying the Training needs of the employees, designing the Training modules and delivery (of all Depts like R&D, Manufacturing, Customer Support and Admin)

Preparing Annual and monthly training calendar.

Organizing, scheduling, facilitating and coordinating with external resources for Training in skill sets, process, health and safety aspects as per plan.

Evaluation of effectiveness of the trainings, based on feedback.

Training needs, Training requirement analysis and implementation as per CMMI 3.0 & ISO standards.

Compiling of internal and external audit reports or HRIS reports as per ISO standards. Performance Management

Evaluation of Employee Performance (roughly 280+ employees evaluated)

Performance reports maintenance and continues feedback to employees using Click up Tool.

Performance Appraisals

Strategic Workforce Planning.

Skill Gap analysis

Retention strategies

Policy making

Providing Strong reporting and analytical information to support the management team

Stakeholder management- Engage with the stake holders to understand the requirement, and present final output as per the requirement.

Support the Manager in rolling out the new Projects and initiatives and also updating on the progress and its impact.

Attrition analysis.

Grievance Handling

Employee Welfare

Creating an environment that sustains and encourages high performance; motivating teams in optimizing their contribution levels.

Organizing and conducting various employee involvement forums like Grievance Redressal Meetings, Birthday Parties, Contests, Fun at work, Recreation activities, Brain storming games, sporting events etc. Statutory Compliances:

ESI, PF

Preparing Salary breakup

Attendance and Leave Management.

Maternity benefit Act, Gratuity Act, Child labor act. Exit Formalities

Monitoring the effective utilization and retention of Manpower.

Managing overall Exit formalities; inclusive of conducting Exit Interviews of all Employees.

Full and Final Settlements.

Work Experience

Currently Working as Senior Recruiter- Carrier Technologies India Pvt Ltd., Hyderabad (12 Jan’ 2022 to till date)

Key Accountabilities:

End-to-End Recruitment Process– Specialized in Embedded lateral hiring.

Offer negotiation, Vendor Management

Specialized in Diversity inclusion drives.

Senior HR – Executive Efftronics Systems Pvt Ltd, Vijayawada (03 Feb’2016 to 11 Jan’ 2022) Key Accountabilities:

Manpower requirement Analysis.

End-to-End Recruitment - Campus Hiring, Portals, Social Networking sites.

Offer Management and On Boarding.

Performance Appraisals & Analysis.

Retention strategies

Attrition Analysis

Policy & SOP framing.

Employee Engagement.

Grievance Handling- Dispute Resolution and Escalation.

Resign & Exit Analysis and Action plan to Management.

Acting as Single POC for all the HR related issues for 280 Employees.

Employee lifecycle Management.

Ensuring basic HR hygiene and support IR team on compliance issues. Key Achievements:

Improvement in R&D selection process (recruitment modules were redesigned that reduced process time enabling more recruitments per day)

Worked on HR process in 4M method

Resign & Exit Analysis and Action plan to Management

Dispute Resolution and Escalation (approximately 10 to 15 cases per annum)

Knowledge & Experience in maintaining MIS reports as per CMMI (Capability Maturity Model Integration) and ISMS (Information Security Management System)

HR Policies implementation.

Undergone and certified as Internal Auditor for ISO 9001:2015 from DQS India. Education & Credentials

MBA–Human Resource & Marketing -80%

CH. D. S. St. Theresa’s College for Women 2012-2014

B.sc (Mathematics, Physics and Chemistry) -65%

Andhra Loyola Degree College2008-2011

PGDIT (Post Graduation diploma in Information Technology)-72% Andhra Loyola Degree College2008-2010

IT Skills & Tools

Well-versed in MS Office (Word, Excel & PowerPoint), Outlook, Office 365

Power BI

Click up Planning Tool

Job Portals

ERP

Other internal IT tools

ATS, Workday HRMS tool

Personal Skills & Competencies

Ability to work in a team.

Confidence and commitment.

Zeal to learn new things.

Quick learner with ‘can do’ attitude.

Analytical and Problem-solving skills.

Business Acumen

Stakeholder Management.

Personal Disclosure:

Date of Birth : 10-March-1991

Gender : Female

Marital Status : Married

Nationality : Indian.

Languages Known : English, Telugu, Hindi (Beginner) Permanent Address : Vijayawada, Krishna District, Andhra Pradesh. I hereby declare that the above furnished information is true to the best of my knowledge. Date: Signature

Place: (Tejaswi Boina)



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