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Operations Manager

Location:
Lakeway, TX
Posted:
July 31, 2022

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Resume:

WILLIAM A. MCCUMBER

***** ******** ***** **** *** Cave, TX. 78738 · 737-***-****

adryb0@r.postjobfree.com

To secure a responsible career opportunity to fully utilize my training and skills, while making a significant contribution to the success of the company. EXPERIENCE

3/2022 – PRESENT

DINING ROOM MANAGER, BROOKDALE SENIOR LIVING

Manages daily operations of the dining room and room service.

Assigns wait staff to designated sections and all staff to appropriate side work. Inspects work to ensure proper completion.

Ensures room service orders are delivered timely and properly.

Ensures smooth and timely opening and closing of the dining room.

Ensures an adequate number of service employees for each shift and ensures absences are covered.

Assists in producing weekly schedules with budgetary guidelines for service staff.

Leads the training of all new dining room associates and conducts required on-going training sessions.

Provides supervision for special events.

Assists service staff during mealtimes.

Assists in greeting and seating residents and guests.

In consultation with the Dining Services Director, hires, trains, disciplines and terminates departmental associates in accordance with company policies.

Maintains the resident request logbook and forwards these requests to the Chef and/or Food Service Director.

8/2021 – 3/2022

KITCHEN MANAGER, LAKE TRAVIS ISD

Oversaw the overall food service operation for an elementary

Followed monthly menus for all schools and staff

Ordered food and supplies utilizing multiple vendors

Oversaw staff, labor, and cost controls

8/2014 – 7/2021

OPERATIONS MANAGER, NUTRI-SERVE FOOD MANAGEMENT

Operations Manager for School Food Service Departments for up to thirteen public and private school districts

Reviewed financial statements on a weekly, monthly and yearly basis

Reviewed P&L statements

Prepared annual budgets

Prepared and conducted Annual Reviews with the State Department of Agriculture 2

Completed Yearly reviews for Foods Service Directors and staff

Meetings with client partners on a regular basis

Presented to School Board of Education members

Completed Proposals for current clients and new business

Assisted with and supervised catering events

Preparation and presenter at annual summer training meetings

Assisted with the planning, development, and implementation of yearly new food service director and bookkeeper training workshop.

Followed NSLP, CACFP, SFSP, and CEP programs

8/2004 – 8/2014

FOOD SERVICE DIRECTOR, PAULSBORO BOARD OF EDUCATION

Oversaw the overall food service operation for two elementary and the Junior/Senior high school

Developed monthly menus for all schools and staff

Ordered food and supplies utilizing multiple vendors

Prepared, served, and oversaw district catering events

Completed weekly and monthly bookkeeping needs. Payroll, weekly billings, and monthly expense reports

Inventory Control and Monitoring

Responsible for all district catering events

Interviewed and hired staff

6/2002 – 8/2004

FOOD SERVICE DIRECTOR, MARYVILLE ADDICTION TREATMENT CENTER

Oversaw the overall food service operations

Developed monthly menus for patients and staff

Ordered food and supplies utilizing multiple vendors

Completed weekly billings and monthly expense reports

Inventory Control and Monitoring of P&L

5/2000 – 5/2002

RESTAURANT GENERAL MANAGER, CAPITAL PIZZA HUTS

Responsible for the overall operations of the restaurant

Ordered food and supplies utilizing order trends and inventory

Completed weekly billings, payroll, and monthly expense reports

Inventory Control and Monitoring

Customer satisfaction

Interviewed, hired, and trained staff

2/1999 – 10/1999

BAKER, BREADSMITH BAKERY

Bread Baker- prepared dough, formed assorted breads, and baked all products

Responsible for the overall operations of production

Ordered food and supplies utilizing order trends and inventory

Inventory Control and Monitoring

Customer satisfaction

Sanitation of production areas

3

6/1994 – 12/1998

DIET THERAPY JOURNEYMAN, U.S. AIR FORCE

Shift Supervisor, Nutritional Medicine Flight

Acting Non-Commissioned Officer in Charge of Subsistence and Inventory

Acting Assistant Non-Commissioned Officer in Charge of Clinical Office

Lead cook, server, and cashier

Patient tray line assistant

Assisted with trainings of Dietetic Interns

Assisted with catering events and Dietetic Intern monthly theme meals

Visited patients for dietary assessments and patient satisfaction

Medical Readiness training

12/1989 – 5/1994

ANIMAL CARE SUPERVISOR, COLUMBIA-GREENE HUMANE SOCIETY

Oversaw the overall well-being of all animals

Responsible for administration and record keeping of medicine and immunizations

Responsible for overall cleaning of all areas in the facilities

Transportation coordinator for animal transportation to and from veterinary locations

Completed weekly and monthly pharmacy inventory and ordering

Responsible for emergency situations involving animals in the twin county area

Euthanasia technician assistant

EDUCATION

SEPTEMBER 1994

APPRENTICE SERVICES SPECIALIST, LACKLAND A.F.B. SAN ANTONIO, TX.

Food preparation and service

Field food preparation and service

Billeting and Laundry services

Recreation Services

Mortuary Affairs

OCTOBER 1994

DIET THERAPIST APPRENTICE, SHEPPARD A.F.B. WICHITA FALLS, TX.

Dietary Food preparation and service

Nutrition Education

Wellness Programs

Medical Readiness Training

4

SKILLS

Excellent communicator with great problem-

solving skills

Adapts to any environment and continuously

produces quality products and results

Develops a professional and understanding

relationship with employees

Positive Demeanor

Dependable / Reliable

Task Orientated

ACTIVITIES

Licensed Life Insurance representative in New York and Texas

Member of Knights of Columbus

Member of National and New Jersey School Nutrition Associations

ServSafe Food Production Manager Certified (expires 3/13/2024)

Graduate of Dale Carnegie Leadership Course

Member of Men’s Christian Group

Member of Church Events Committee

Assistant Director of NJROPE Paranormal Group

2012 Paulsboro High School Professional of the Year award recipient

Honor Graduate at U.S. Air Force Diet Therapist Apprentice technical school



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