DEBORAH MCDONALD
******.********.**@*****.***
**** ****** *** **. *. Richland Hills, TX, 76180
EDUCATION
AMERICAN INSTITUTE OF BANKING
Relevant Coursework
Principles of Banking
Accounting I
MORTGAGE BANKERS ASSOCIATION OF
AMERICA
Relevant Coursework
Introduction to Mortgage Banking
Mortgage Loan Origination
ADDITIONAL SKILLS
Proficient in Windows, MS Word, Excel, Calyx Point, AS400, Loan Prospector and Desktop Originator
Extensive credit evaluation experience
Leadership experience
Problem-solving abilities
Communication skills
Commercial accounts receivable
CERTIFICATIONS
NMLS All Regs Conventional Underwriter
Certification
CAREER OBJECTIVE
To obtain a position with stability and to fully utilize my training and skills, while making a significant contribution to the success of the company. Ability to work independently, maintain confidentiality and professionalism. EXPERIENCE
OPERATIONS SUPERVISOR-DOCUMENT REVIEW
CORELOGIC, IRVING, TEXAS / Mar 2021 - Present
Supervisory duties include managing 6-10 document review agents for performance, additional training and attendance
Monitor weekly pipelines and redistribute tasks.
Maintain a turnaround time of less than 7 days completing an average of 1,500 orders per month
Validating and coaching agents on any deficiencies
Assist with the enhancement of system functionality to reduce agent errors and monitor GSE guideline changes to assess any changes needed to questionnaire and documents needed for underwriter project review
Resolves escalated issues, including client and department escalations
Ability to manage multiple tasks/projects simultaneously while meeting deadlines
Monitors and measures team’s performance through use of quality control and productivity metrics
Compiling data to for quarterly performance reviews and annual salary increases
OPERATIONS LEAD-DOCUMENT REVIEW
CORELOGIC, IRVING, TEXAS / Mar 2015 - Mar 2021
Gather, compile and analyze condominium association documents to configure data required for lender CondoSafe orders
Communicate with management companies to obtain required documents and information as quickly as possible to accommodate Service Level Agreements, closing date and provide the most accurate data needed for underwriter project review
Ability to operate in several department functions as needs arise including obtaining legal documents filed with county websites and reviewing them for data needed to validate answers provided on questionnaire
Subject Matter Expert on internal policies and procedures
Assist Offshore Leaders with department escalations and training LOSS MITIGATION AUDITOR/ QC ANALYST/
UNDERWRITER TRAINEE
CORELOGIC / WORKWAY-WESTLAKE, TEXAS / Jan 2013 - Jan 2015
Auditing government, GSE and non-GSE loss mitigation files for client compliance and underwriting policies
All Regs Conventional Underwriter Certification Program/validating loan data documents submitted with FHLMC Loan Prospector and FNMA Desktop Underwriting System Findings
Analyze risk and assess creditworthiness as it relates to secondary market investment quality loans and pre-underwrite loan packages to Investor/Agency guidelines while maintaining a thorough understanding of loan documents, complete knowledge of loan products, income calculation and underwriting guidelines.
MORTGAGE BANKING LOAN OFFICER
GSB MORTGAGE INC, GRAPEVINE, TEXAS / Mar 2010 - Jan 2012
Marketing, prequalification and origination of retail mortgage loans for a bank owned mortgage company
Managing pipeline from origination to funding
Knowledge of pricing, product and underwriting guidelines with overlays for conforming, government and non conforming loan products with several correspondent lenders
Submitting loan data to FHLMC Loan Prospector and FNMA Desktop Underwriting Systems
Communicating with realtors, borrowers and affiliates regarding the requirements and status of the transaction
Collecting and reviewing documentation for underwriting submission, submitting conditions for approval, coordinating closing and reviewing HUD settlement statement.
MORTGAGE BROKER LOAN OFFICER/ LOAN PROCESSOR
INNOVATIVE MORTGAGE SOLUTIONS, BEDFORD, TEXAS / Dec 2008 - Mar 2010 MORTGAGE AMERICA OF TEXAS, ROWLETT, TEXAS Jul 2008 - Dec 2008 CSI RESIDENTIAL LENDING, COLLEYVILLE, TEXAS / Feb 2006 - Jul 2008 INTEGRITY MORTGAGE GROUP, HURST, TEXAS / Jun 2001 - Feb 2006
Marketing, prequalification, origination and processing retail mortgage loans for a mortgage brokerage as an independent contractor
Managing pipeline from origination to funding
Knowledge of pricing, product and underwriting guidelines for conforming, government and non conforming loan products with several wholesale lenders
Obtaining FHA case numbers, and government documents for FHA and VA
Submitting loan data to FHLMC Loan Prospector and FNMA Desktop Underwriting Systems
Communicating with realtors, borrowers and lenders regarding the requirements and status of the transaction
Collecting and reviewing documentation for underwriting submission, submitting conditions for approval, coordinating closing and reviewing HUD settlement statement.
WHOLESALE ACCOUNT EXECUTIVE
IRWIN MORTGAGE CORPORATION, IRVING, TEXAS / Dec 1999 - May 2001
Develop and maintain relationships with retail mortgage brokers in Fort Worth and West Texas region
Knowledge of pricing, product and underwriting guidelines for conforming and government loan products
Submitting loan data to FHLMC Loan Prospector and FNMA Desktop Underwriting Systems.
WHOLESALE ACCOUNT EXECUTIVE
COUNTRYWIDE HOME LOANS, HURST, TEXAS / Dec 1997 - Sep 1999
Develop and maintain relationships with retail mortgage brokers in Fort Worth and West Texas region
Training retail loan officers to utilize Countrywide's Loan Underwriting Evaluation System (CLUES) for loan approval and pricing
Knowledge of product and underwriting guidelines for conforming, government and non conforming loan products.
REFERENCES
References available upon request