Pharmacy Technician Customer Service

MALORIE ROBERTS

CONTACT

Address : Sellers, SC 29592

Phone : 843-***-****

Email : ***********@*****.***

SKILLS

+ Equipment Cleaning and Maintenance

Chemical Handling

Patient Profile Setup

Prescription Order Verification

Billing Processing

* Answering and Routing Calls

* Customer Needs Assessments

* Active Listening

+ Electronic Patient Medical Record

PROFESSIONAL SUMMARY

Skilled Pharmacy Technician offering Number years of experience and proven

history in providing exceptional customer service from prescription drop-off to

pick-up. Well versed in cleanroom procedures, regulatory guidelines and overall

pharmacy operations.

WORK HISTORY

Pharmacy Technician, 12/2016 to Current

Walmart - Dillon, South Carolina

* Answered incoming phone calls and addressed questions from customers

and healthcare providers.

* Calculated dosage, filled prescriptions and prepared prescription labels with

absolute accuracy.

* Counted and labeled prescriptions with correct item and quantity.

+ Stocked, labeled and inventoried medication to keep accurate records.

+ Assisted pharmacist by filling prescriptions for customers and responding to

patient questions regarding prescription and medication-specific issues.

+ Performed wide range of pharmacy operations with strong commitment to

accuracy, efficiency and service quality.

Pharmacy Technician, 08/2009 to 12/2016

Rite Aid - Dillon, SC

* Answered incoming phone calls and addressed questions from customers

and healthcare providers.

* Calculated dosage, filled prescriptions and prepared prescription labels with

absolute accuracy.

* Counted and labeled prescriptions with correct item and quantity.

* Stocked, labeled and inventoried medication to keep accurate records.

+ Communicated with patients to collect information about prescriptions and

medical conditions or arrange consultations with pharmacists

EDUCATION

05/2001

Dillon High School - Dillon, SC

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