Package Handler Customer Service
Resume:
Jerry Mitchell
Montgomery, AL *****
****************@*****.***
Willing to relocate to: Birmingham, AL - AL - Montgomery, AL Authorized to work in the US for any employer
Work Experience
Premium Services Representative
Premium Retail Services - Montgomery, AL
June 2021 to February 2022
Go to retail business and pull merchandise from any part of the store to be placed per plan-o-gram.
• Performed customer service surveys
• Answered general questions
• Resolved customer information and complaints
• Performed data entry for orders
• Performed customer service surveys
Cashier/Customer Service
Habitat ReStore - Montgomery, AL
April 2021 to July 2021
Pickup household unwanted items from residents in and around Montgomery location. Bring back to the store and price at set for purchase. Whether it be Household products that be refurbished, or lawn chairs, old desks, furniture in good condition. Value for what the item is worth and put on display for purchase. Delivery Driver
Jim Massey Cleaners - Montgomery, AL
October 2020 to May 2021
Deliver laundry and bring back from each location everyday. Scan off primary rack of clothing to your vehicle using a handheld tracking app for the company. After determine what stores receive what garments and place on individual racks for that particular store. Drop off clothing, pick up any out going clothing as well. Repeat steps until a days work is done. FedEx Package Handler
FedEx - Hope Hull, AL
October 2019 to June 2020
Handling packages from the sort belt to the truck. Scan make sure package is correctly placed on specific truck by a handheld device. Neatly packaging is a plus for drivers. Place per size and where packages needs to be delivered on the trucks designated area. Security Gaurd
Buford Security - Montgomery, AL
August 2019 to August 2019
ASRB, Weapons Training Courses
Security Guard
Signal 88 Security - Prattville, AL
August 2017 to June 2019
Watch over location designated, in Auburn duties response is to the property you are assigned. Make sure cars are safe from thievery.
Independent Contractor (Part-time)
Atlantic Coast Merchandising - Montgomery, AL
October 2018 to April 2019
I started out with yellowpages. Looking for jobs online and stumbled across this contract. I have finished my 2nd year of doing so. Also I stock shelves for Kalan at 5and below Eastern Blvd. location. Specific direction in reading plan-o-gram, and keeping with data of inventory. Taking pictures of merch when received, open inventory inspect, proceed put on shelf as instructed. I also do this same for Atlantic Coast Merchanding.
Security Officer
Workable Solutions - Montgomery, AL
November 2016 to July 2017
Health Services inc. Patrolled area of the main facility and also the Wellness center when at the River Region location. Logged activity, wrote up incident reports, assisted facility staff with patients and also looked after the safety of the staff after hours.
Cashier
Cash Saver - Montgomery, AL
October 2014 to July 2016
Operated a cash register with prompt service, gave a 100% customer service during transactions, offered customers add on merchandise. Also assisted in Produce Dept. cutting and processing fruits for the sales floor, removing expired fruits from the stands, and stocking fresh items. l also was assigned stocking and fronting frozen foods and grocery items when needed. Security Officer
B.A.T.S. - Montgomery, AL
March 2012 to September 2012
Responsibilities
Watch over revenue office, 5 hours a day. Open and close with on the hour surveillance of every blind spot. Assist drop offs from armor trucks, mail, and etc. Skills Used
Awareness of your surroundings, mindfulness of the situation at all times. Know who your dealing with. Crew Leader
Census Bureau - Montgomery, AL
March 2011 to December 2011
Responsibilities
Managed 2-6 crewman with scheduling assignments, time cards, and routes, made complete door to door checks for citizens information, edited and processed documents for crewman to be sure it was neat and correct.
Cook/Cashier
Sonic Drive-In - Prattville, AL
February 2008 to July 2010
Assigned duties of Grill cook and carhop. Learned the menu inside out, offered customers insight on popular items, made suggestions and upsell items, also learned to make drink specials. Kennel Technician
Humane Shelter - Prattville, AL
February 2004 to March 2006
Clean out runs, feed and water animals, separated the aggressive from the gentle. Assisted with vaccinations and other procedures with dogs and cats. Groomed animals, Detected illnesses, documented symptoms, administered medications, helped rehabilitate injured or damaged animals for adoption. Appreciated and respected all animals. Processed adoption documents, took payment, and assisted in placing pets with the right owner.
Insurance Agent
Bankers Life - Montgomery, AL
October 2016
Made cold calls to see if customers were eligible for insurance plans, offered benefits, answered payment questions, and took payments over the phone.
Education
Business Administration in Atts
Trenholm State - Montgomery, AL
May 2009 to September 2011
Skills
• Word, Excel, PowerPoint, wpm 30 (2 years)
• Microsoft Word
• Time Management
• Excel
• Receptionist
• Security
• Kennel Experience
• Pet Grooming
• Door-to-Door Experience
• Cold Calling
• Planograms
• Veterinary Technician Experience
• Leadership Experience
• Valet Parking
• Animal Care
• Pet Care
• Laboratory Experience
• Veterinary Assistant
• Busser
• Merchandising
• Delivery Driver Experience
• Driving
Certifications and Licenses
Security Guard
July 2017 to July 2019
Certified in weapons training and riot control. Valid for Private security in Alabama. Class D Security License
Assessments
Security Guard Skills — Proficient
August 2020
Assessing risks, enforcing security standards, and handling complaints Full results: Proficient
Customer Service — Familiar
September 2019
Measures a candidate's skill in evaluating approaches to customer service & satisfaction. Full results: Familiar
Management & Leadership Skills: Impact & Influence — Completed August 2019
Adapting leadership style to accomplish goals using rational or emotional appeal. Full results: Completed
Work Style: Reliability — Proficient
July 2019
Tendency to be dependable and come to work
Full results: Proficient
Delivery Driver — Familiar
June 2020
Interpreting instructions, reading maps, and solving problems. Full results: Familiar
Work Style: Conscientiousness — Completed
September 2019
Tendency to be well-organized, rule-abiding, and hard-working. Full results: Completed
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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