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Customer Service Office Manager

Location:
Brooklyn, NY
Posted:
August 02, 2022

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Resume:

Tempress Negron

Fort Lauderdale, FL *****

adry4h@r.postjobfree.com

+1-954-***-****

To obtain a fulltime position within a reputable company where current work experience, education and skills can be utilized to develop into a long-term career. Work Experience

Billing Manager/ Referral Coordinator

Anesthesia Pain Care Consultants - Tamarac, FL

November 2017 to Present

Performed all aspects of a medical biller including correct coding for HCPS codes and ICD-10, entering charges into system, ensured all claims are submitted and printed in a timely manner, reviewed, submitted, and follow-up on all Medicare audits. Insurance and patient payment posting, printing of patient statements on a monthly basis, follow-up for all accounts receivables. Obtain all authorizations for all inter-office appointments. Enters referrals and documents communications, actions, and other data in an information system: Systems: Streamline MD Office Manager

QUALCARE MEDICAL GROUP, P.A - Pembroke Pines, FL

September 2009 to June 2016

Office management, day to day operations of the office, budgets, managing all patient schedules for daily appointments

Directed all aspects of reception for the satisfactory care of patient documentation and patient volume Manage Physician calendars and agendas

Managed patient accounts including billing, charges, co-pays Conducted all hiring and training of office staff

Manage payroll and timekeeping

EMR Systems: Carecloud, eClinical works

Office Manager

SOUTH FLORIDA NEPHROLOGY GROUP

2003 to 2008

Supervised all office staff, including human resource functions Managed all bookkeeping tasks through QuickBooks for 5 physicians to include bank reconciliations, discrepancies, bank deposits, and issuance of refunds Led weekly team meetings to ensure implementation and completion of assignments and special projects Implemented customer service improvement initiatives and addressed patient complaints within targeted goals.

Education

Certificate in Medical Management and Assistant

FLORIDA COLLEGE OF MEDICAL AND DENTAL CAREER

Skills

• Bank Reconciliation

• Bookkeeping

• QuickBooks

• Accounts Receivable

• Medical Records

• Accounts Payable

• General Ledger Accounting

• EMR Systems

• CPT coding

• ICD-10

• Athenahealth

• Medical office experience

• Insurance Verification

• Clerical Experience

• ICD-9

• Journal Entries

• Account Reconciliation

• Medical Billing

• Office Management

• Medical Coding

Certifications and Licenses

Certified Notary Public

Additional Information

SKILLS & ABILITIES

Proficient in Microsoft Work, Excel, PowerPoint.

Goal-oriented individual with strong leadership capabilities. Organized, highly motivated, and detail-oriented problem solver. Proven ability to work in unison with staff and customers. Capable of working independently or with supervision, quick learner and able to multitask.



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