Customer Service Assistant Manager

KAREN SANKS

**** **** **, ********, **, ***** 334-***-**** ***********@*****.***

I’m enthusiastic, eager individual to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of the task and training. Motivated to learn, grow and excel in your industry. Safety and compliance

Organization

Communications

Assembly and production

Problem resolution

Team building

Customer service 20 years experience

Assist Manager Skills Food Service

Secretarial Skills

VBS Teaching Skills

Youth Sunday School Teaching Skills

Janitorial Skills 40 plus years

Lead Singer

High School Diploma 1986

Mount Vernon High School, Mount Vernon, NY

Psychology - Some college (No degree)

University of Phoenix Columbus, GA

Childcare Network July 5 to present

Assistant Teacher with 3 year olds.

Help to stimulate children’s minds. Asst head teacher with story time, meal prep, nap time, and redirecting students with behavioral problems. Light housekeeping to ensure the safety and cleanliness of classroom to keep germs down to a minimum so students are less likely to get sick.

Warehouse Assembler December, 2021 to June,2022

Thermo Fisher Scientific (Burt Employment Services) Auburn, AL Pre-prep items for packages such as: alcohol pads, swabs, FedEx shipping bags, labels. Put orders together and packed items for shipment, as well as using hand jack to transport packages to shipping personnel. By collaborating with staff to share and implement best practices, I was able to exceed a specific team goal. Help keep the warehouse area clean and organized to maximize team efficiency and productivity. Retail Associate November, 2015 to December, 2021

Goodwill Retail Store and Donation Center Columbus, GA Donor Door Greeter

Greeted customers, received merchandise, sorted merchandise, transported to wares, textiles, bin goods, electronic departments. Occasionally priced merchandise. Promoted to Cashier/Lead Cashier

Greeted customers, keyed in merchandise on touchscreen POS. Closed out transactions by way of credit card, vouchers, or cash. Giving change when necessary With a receipt for exchanges if needed. Tidy sales floor for safety and appearance of customers and employees. Promoted to Lead Cashier. Authority to do returns

answer phones durning management meetings.

Problem solving

Oversee five to seven other cashiers.

Textile Processor

sort, hang, input, tag 450 to 500 pieces of clothing durning my shift. Trained other employees in all three job assignments. PROFESSIONAL SUMMARY

SKILLS

EDUCATION

WORK HISTORY

Child Nutrition Worker October, 2003 to August, 2012 Russell County School District Phenix City, AL

Cooked breakfast and lunch by USDA guidelines

Cashiered, collected money from paid students. Counted students in POS systems. Restock areas of condiments, utensils, and napkins. Promoted to Assist Manager

1. Cooked occasionally.

2. Order all good and supplies weekly

3. Daily Cash out of registers account all monies received. 4. Added cash to paid student accounts.

5. Sent out letters to parents to inform of students low cash balance. 6. Filled out paperwork on daily duties.

7. Ran end of the day reports

Received Round Up Rock Star certificate & trophy 2 conservative years 2017 & 2018 My Round-Up increased our store financial goals by 15%. had the highest money amount for the store. Received 5 year of Service Award Goodwill for continuous and dedicated service Received emails stating my professionalism on the sales floor encouraged the customer to become a frequent shopper. Trained approximately 20 different people who for the company of Goodwill. Manager stated another customer came and told him of my friendly personality exemplified on the sales floor. An assistant Manager spoke in my evaluation how she like how Im always willing to help my team mates and still get my goals accomplished. Eastern Star Adam Chapter 036

Member of AARP club

Dedicated, faithful, punctual, loyal, trustworthy. Friendly, people person. Always willing to help another individual to is in need of help. Take pride in my appearance, and how I represent myself and the company I work for.. Give 100% of myself to accomplish everything I"m instructed to do. To sum up me, I’m a hardworking, independent woman. ACCOMPLISHMENTS

AFFILIATIONS

ADDITIONAL INFORMATION

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