Customer Service Security Officer
Resume:
Peggy Miller
Greensboro, NC *****
*************@*****.***
To have a career with a well-established company that I can grow with as well provide my skills and knowledge
Authorized to work in the US for any employer
Work Experience
Security Officer (Full-time)
Weiser Security Company - Greensboro, NC
November 2020 to Present
Sitting at post watching employees coming to work and checking bags, recording information, filling out daily report sheets
Security Officer
Weiser Security Company - Greensboro, NC
January 2019 to June 2019
Assisted at my post watching employees enter building and checking bags for anything that is not allowed in the building, Fill out incident reports, do daily reports, put information in the computer when a truck was leaving, checked the security lock on the truck and recorded it. Childcare Provider
Peggy's Little Angels - Topeka, KS
January 2008 to June 2011
To provide care for children
• To keep parent happy with my abilities to care for their children, as well as keep a clean and safe environment for them to play and work.
Customer Service Representative
Alorica - Topeka, KS
June 2007 to December 2007
Took incoming calls for Sprit wireless customers
* Handled customer bills, accounts, by changing service plans Custodian/Janitor
Central Missouri State University - Warrensburg, MO June 2005 to September 2005
Cleaned dorm rooms for the college students
* Kept the dorms clean for guest and students
Customer Service Representative
Teletech
April 2002 to April 2004
took incoming calls fro wireless provider, made payments, trouble shoot their phones, activated phones, suspend and restore phones
Education
Business Administration in Business
Fortis online - Greensboro, NC
January 2016 to April 2017
Business Administration
Warrensburg High School - Warrensburg, MO
August 1978
Skills
• Telephone Skills (10+ years)
• Computer skills (10+ years)
• Security
• Babysitting
• Customer Service
• Childcare
• Typing
• Custodial Experience
• Cleaning Experience
• Cash Handling
• Surveillance
• Nannying
• Food Preparation
• Meal Preparation
• Toddler Care
Certifications and Licenses
Received certificates while doing childcare and attending workshops Present
First Aid Certification
Assessments
Customer Service Skills — Familiar
November 2018
Measures a candidate's skill in evaluating approaches to customer service & satisfaction. Full results: Familiar
Customer focus & orientation — Proficient
February 2022
Responding to customer situations with sensitivity Full results: Proficient
Call center customer service — Familiar
February 2022
Demonstrating customer service skills in a call center setting Full results: Familiar
Customer service — Completed
March 2022
Identifying and resolving common customer issues
Full results: Completed
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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