Front Desk Data Entry
Resume:
Apt. ****
Texas City, TX *****
*********@*****.***
MIKESSIS TRIPLETT
OBJECTIVE
To obtain a fast-paced working environment with opportunity for advancement
PROFESSIONAL ACHIEVEMENTS
TEXAS STATE OPTICAL
Received several compliments and kudos sent to my direct supervisor for services provided to TSO’s clients.
Certification for the use of various Optical Machines at TSO
SKILLS
Computer/Tech
Proficient with MS Word, Excel, and PowerPoint
Sound knowledge of troubleshooting techniques for rapid resolution
Tech savvy, with the ability to quickly learn and apply new software applications to the position.
Achievement and Effort
Approach all work activities with focus to ensure that each task is completed correctly
Ability to multi-task ability by remaining focused and goal oriented, completing several tasks simultaneously to reach my desired goals
Desire to expand my current skillset and increase my value as an asset to the company
Leadership
Focused and driven to always meet deadlines and targets as required
Manage chaotic task loads and keep teammates focused and under control during high stress and time-sensitive crisis periods
WORK HISTORY
BILLING SPECIALIST
TEXAS STATE OPTICAL TEXAS CITY, TX
06/2009 - Current
RESPONSIBILITIES
Provide product awareness and assist with increasing the sales and profits of Texas Sate Optical products.
Responsible for monitoring and billing 15+ accounts
Medical Billing
Data Entry
Prepare accurate monthly billing adjustments to balance accounts
LEASING AGENT
MAINLAND CROSSING TEXAS CITY, TX
5/2008 – 6/2009
RESPONSIBILITIES
Responsible for all activities related to leasing, move-in’s/move outs. Renewals and lease preparation.
Showings – running background / credit checks
Collected monthly payments and efficiently handled resident disputes regarding account balances and contractual agreements.
FRONT DESK SUPERVISOR
HAMPTON INN. TEXAS CITY, TX
3/2007 – 5/2008
RESPONSIBILITIES
Supervised both morning and evening operation of the front desk by ensuring seamless guest arrival and departure.
Managed all aspects of the guest experience including resolving guest concerns and billing disputes as well as ensuring front desk agents were providing quality guest service.
EDUCATION
8/2000 BARTON COUNTY COMMUNITY COLLEGE US-KANSAS-GREAT BEND
Associates Degree in General Studies
5/1998 HICTHCOCK HIGH SCHOOL US-TEXAS-HITCHCOCK
Diploma
REFERENCES
REYNA RIOS
Manager, Texas State Optical
MORRIS ARMSTRONG JR
Marketing Analyst, American National
CRYSTAL HENDERSON
Medical Assistant, Clear Creek Clinic
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