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Quality Engineer Production Manager

Phoenix, AZ, 85037
July 30, 2022

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Omar Shamsiddeen 602-***-****

Quality driven and process-oriented Manager of multimillion-dollar manufacturing operations and top- producing teams. Proven history of strengthening compliance, improving processes; elevating throughput and quality. Committed to improving employee morale and increased retention by focusing on Safety, Communication, and Respect for People.

Areas of Expertise:

Team Supervision & Training • IPC 610D • ISO9001 • AS9100 • ISO13485 • Lean Manufacturing Root Cause Analysis • Corrective/Preventative Action • OSHA 30 Certified • Kaizen • Daily Schedule Control (DSC)

5S/6S • ITAR • MIL-PRF-5110 H Amendment 3 • MIL-PRF-31032/1D • Quality Assurance • Soldering

Internal Control & Compliance • Agile Project Management • Process Design & Optimization • ITAR

Microsoft Office • OBA • QMS & AVL Standards • Clean Room Specifications • Safety & Regulatory Compliance

Professional Experience

Knox Company, Phoenix, AZ 2019 - Present


• Reduced staff by half while maintaining production levels through a redesign of operational processes, improved training and staff utilization.

• Conducted process mapping and time/capability studies to improve throughput by 26%, eliminate inefficiencies and ensured adherence to company specifications.

• Incorporated 5S methodologies to solve design, quality and manufacturing bottlenecks.

• Established expansion of new Electronics Manufacturing facility and floor design.

• Performed internal audit functions for a new ISO 9001:2015 certification. Aided in developing and facilitating Internal Auditor Training for both new and existing employees.

• Supported New Product Development (NPD), participated in design review, created flow diagrams and work orders, procured equipment to set up new work cells.

• Collaborated with Human Resources to interview, hire, train, terminate employment or resolve employee grievances. Managed employee timecards, delivered performance evaluations, scheduled training and coordinated new hire training.

Advanced Circuits, Chandler AZ 2019 - 2019


• Managed all daily operations including, production scheduling for 60+ employees across 4 compressed shifts.

• Defined, interpreted classified quality characteristics for new and existing products and processes.

• Resolved quality issues by identifying problems, examining solution options, implementing action plans and providing resources.

• Managed suppliers via CAR, PAR, SCAR also conducted supplier qualification, certification and evaluation.

• Led failure investigations, conducted necessary analysis and performed corrective action for customer-related failures.

• Performed Root Cause Analysis on all returned components and performed repairs of various components.

Sinomax, Tolleson, AZ 2017 - 2019


• Managed Daily Schedule Control (DSC) to monitor flow for 60+ employees across 2 shifts.

• Determined standards, budgets and production goals based on workloads, labor and equipment availability.

• Applied Lean manufacturing processes to reduce costs, improve reliability and enhance manufacturing quality.

• Communicated manufacturing capabilities and production schedules to maximize production processes.

• Prepared reports summarizing information related to manufacturing performance.

• Trained employees in new and existing manufacturing methods.

• Led Safety Committee to identify and establish safety procedures for a 60% reduction in OSHA recordable accidents.

Phoenix Packaging, Chandler, AZ 2014 - 2017


• Established an employee capability matrix and provided cross functional training.

• Maintained all injection molding equipment, assist with mold setups, provide operator training, troubleshoot and correct processing problems.

• Provided leadership to personnel to assure safety and quality while maintaining 97% efficiency.

• Tracked and monitored production data including failure mode and yield/scrap analysis to identify optimization variances throughout the process.

GT Advanced, Mesa, AZ 2014 - 2014


• Identified and implemented improvements with manufacturing teams that reduce product cost, improve quality and maximize customer satisfaction.

• Assisted in the development of prototypes through manufacturing production.

• Reviewed, updated and maintained Specifications, Work Guides and SOPs to ensure continuous quality.

• Improved productivity by implementing visual management system for tracking performance against goals and highlighting problem areas for improvement. Jabil Circuit, Tempe, AZ 2011 - 2014


• Maintained proper material usages and investigated any discrepancies. Followed all raw material usages, investigated variances as required.

• Encouraged an optimal safe working environment through innovative safety training for all employees and promoting the application of Company safety policies.

• Developed training programs specific for each area that helped employees learn SOPs as well as follow-up throughout the year to monitor progress. Triad Electronics, Phoenix, AZ 2007 - 2011


• Managed all daily operations including, production scheduling for 15+ employees.

• Established budgetary guidelines for labor, materials, supplies, and capital expenditures.

• Conducted full cycle employee development, interviewing, hiring, new hire training, performance evaluations and terminations.

• Managed existing employee training to ensure successful quarterly review of licenses and certifications.

Education Professional Development

Scottsdale Community College

Associate of Science - Communications

Professional Development

OSHA 30 Certification

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