Post Job Free

Resume

Sign in

Customer Service Collector

Location:
Canyon Country, CA, 91351
Posted:
July 30, 2022

Contact this candidate

Resume:

BETTY JO LIVINGSTON

CANYON COUNTRY, CA *****

661-***-**** • adrxye@r.postjobfree.com

Career Objective:

To secure a position that can utilize my extensive Operations and Customer Service background while also providing an environment for growth.

WFG Lender Services - Westlake Village, CA

2018 to June 2022

Team Disbursement

• Received checks from County Tax Collector and vendors.

• Disbursed checks to account and deposited to bank.

• Voided WFG checks from County Tax Collector and vendors for overpayment. Advised all corresponding departments accordingly.

• Distributed Fed Ex to proper departments.

• Handled returned mail from Fed Ex/Post Office and researched where to send.

• Received invoices from title companies. Uploaded to accounts.

• Mailed checks to borrowers and vendors.

Recording Specialist

• Examined and corrected hard copy documents to ensure compliance within WFG guidelines.

• Reviewed accuracy of hard copy documents in preparation for scanning and e-recording.

• Worked with County Recorders throughout the United States per their requirements. In-House Submitter (Equity and Progressive Title Company) Synrgo Real Estate Recording Service - Glendale, CA 2018 to 2019

• Scanned and e-recorded documents per County Recorder requirements.

• Process customer e-mails in a timely manner.

• Provided excellent customer interaction with Title Officers. CTS Post Closing Specialist II

Stewart Title - Glendale, CA

2008 to 2018

• Point of contact for receiving hard copy documents from trustees and attorneys via courier.

• Responsible for hard copy document scanning and e-recording and accuracy of various documents for foreclosure properties.

• Examined foreclosure documents to ensure documents are in compliance within the company guidelines.

• Responsible for processing, updating and maintaining workflows into various internal systems.

• Prepared fee and recorded documents into the systems, provide recorded documents and fee for customer,

• Invoiced Blocked Accounts.

• Prepared Grant Deeds for the Deed team.

• Prepared and return original recorded documents to customers with specific timeframe. Technology and Skills

• ResWare • Work well under pressure

• Simplify • Detail Oriented

• CSC eRecording • Work Independently



Contact this candidate