**** ******

Ana Jones

MANAGER / COORDINATOR

(**6) 425 – 6890

adrxxr@r.postjobfree.com

Huntsville, AL 35750

OBJECTIVE

Currently seeking a suitable position where I can apply my years of managerial and coordination experience, in an environment that encourages innovative thinking and career development.

SUMMARY OF QUALIFICATIONS

Adaptable to varying work environments. Expert in

customer care, communications, problem solving and relationship building. Works well with all levels of staff and performs well independently. Commended

performance in negotiating relationships to ensure positive outcomes.

Managerial and Coordination Expertise

o LLC. Co-Owner and Operator

o Program Management

o Program Development

o Case Management

o Employee Management

Proficient with Microsoft Office

o Word

o Excel

o PowerPoint

o Outlook

Skilled in:

o Office Management

o Analysis/Reporting/Scheduling

o Virtual Meeting Spaces (Zoom)

ADDITIONAL SKILLS

Communication/Documentation (ADMH)

Payroll/Inventory

Time Management

Customer Service

Maintaining Confidential/Sensitive PII

Multi-Tasking

Crisis/Safety Management

REFERENCES

Maggie Freeman

Manufacturing Technical Solutions, Inc.

NASA Contractor: Program Analyst 2

(256) 701 – 2666

Cassy Turner

Seabrook Solutions Company

NASA Contractor: Project Coordinator

(615) 603 – 9492

Christy Montgomery

ADRS Lakeshore

Career Readiness Counselor

(256) 468 – 9395

CERTIFICATIONS

Discovery Employment Training

03/2021 – Present

CPR/AED/First Aid Instructor

08/2019 - Present

American Red Cross

Certified Case Manager

08/2013 - Present

Adults and Children with Intellectual

Disabilities

EDUCATION

University of North Alabama

08/2010

B.S. in Psychology, Biology

2021 RESUME

WORK EXPERIENCE

06/2014 - Present ARC OF MADISON COUNTY

Program Coordinator/QIDP

Duties:

Supervise and manage staff in daily operations

Generates quarterly reports on experiences, daily skills training opportunities, target reduction behaviors, concerns, etc.

Drafts, edits and publishes quarterly newsletter

Analyzes the need for additional services/resources and allocates as needed

Researches, creates and directs virtual Community Experience zoom courses

Coordinates schedules for staff, volunteers and local businesses/agencies o To include organizing outings, local events and special occasions

Performs record keeping of services provided for certification and review

Networks with both community and business leaders 11/2011 - Present ECHOTA VENTURE FARMS, LLC.

Co-Owner/Operator

Duties:

Oversees daily operations of office management

Maintains labor scheduling

Processes sales and performs advertising

Tracks inventory and process orders

08/2013 – 09/2014 MADISON COUNTY

Case Manager

Duties:

Reported plans, findings and results to employers and insurance carriers

Evaluated treatment plans against individual goals and industry standards

Collaborated with court, law enforcement and community providers as needed

Interviewed and evaluated clients' care via monthly monitoring sessions to analyze situations, capabilities and problems to determine services required to meet needs 10/2010 – 04/2013 ELK RIVER TREATMENT PROGRAM

Counselor

Duties:

Collaborated with team to define objectives and analyze progress

Led treatment groups and therapeutic activities to teach functional skills and address issues

Assessed patient behavior, moods and other responses to determine correct diagnosis and devise treatment plans

Provided emergency response in crisis situations to diffuse tensions and prevent violence

Assisted in individual therapy and family therapy sessions

Contact this candidate